Thank you for your review. We are sorry to hear of the difficulties regarding your drive belt. We recommend making sure you are ordering the correct belt that is compatible with your machine's model and serial number range. You may look up your machine's correct part numbers at toro.com/parts.
Any of our Authorized Service Dealers can inspect, repair and replace your machine if necessary to get you back up and running. You can always visit Toro.com/locator to find a dealer in your area.