Hi, this is Colin from Simpson Strong-Tie. Thank you for your feedback. We’re sorry to see your experience with our ABA44Z did not meet your expectations. This post base does not provide adequate resistance to prevent members from rotating about the base and are not recommended for non-top supported installations. Those also require a 1/2" diameter anchor. We value our customers and are committed to providing exceptional products and service. To see how we can best resolve any problems, please reach out to our Customer Service team by calling 800-999-5099.