#1 Home Improvement Retailer

Customer Reviews for ShelterLogic 8 ft. W x 16 ft. D x 8 ft. H Steel and Polyethylene Garage without Floor in Grey with Patented Stabilizers

Internet #202718983

Model #71823.0

  • Heat-sealed waterproof ripstop fabric resists fade and aging
  • High grade powdercoated steel frame resists wear and corrosion
  • Shelterlogic 1-year limited warranty

Customer Reviews

  • 3.4
    out of 189 reviews
  • 67% recommend this product
Filter by:
Showing 1-30 of 189 reviews
The kit was missing 8 poles. What a nice surprise...
The kit was missing 8 poles. What a nice surprise when it’s 90% assembled, then to find out all the parts needed to finish were missing.
by
Response from ShelterLogicSupportOct 30, 2019
Hi Adam,
We are awfully sorry that you have missing parts. We strive to provide a quality product and can assure you that this is not a common occurrence. To have these parts replaced send an email to parts@shelterlogic.com and include your name, mailing address, phone number, model number, a copy of sales receipt, missing part numbers and quantity. We will place your order and send you a confirmation email within 24 business hours. We are also available 7 days a week at 1-800-932-9344.
Thank you ShelterLogic
  • Verified Purchase
Great product...
Great product
by
  • Verified Purchase
1 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Assembly was more challenging than expected but the result was...
Assembly was more challenging than expected but the result was acceptable. Material quality remains to be seen.
by
  • Verified Purchase
It’s big and heavy. Just something to remember when it...
It’s big and heavy. Just something to remember when it shows up
by
  • Verified Purchase
So far so good. Had a little problem with...
So far so good. Had a little problem with burrs on drilled holes and some of the part numbers on the tubing was hard to read because of smearing. Have not been up to the lake the last 2 weekends to check to see how it stood up to the storms that went thru. Overall so far it is a 4 1/2 star for me.
by
Response from ShelterLogicSupportAug 28, 2019
Hi Nellie,

We are glad to see that you are pleased with your Garage! We appreciate your feedback and will be using this proactively. If you need any replacement parts please give us a call at 1-800-932-9344. Thank you for leaving this review and for choosing Shelterlogic! ShelterLogic
  • Verified Purchase
High quality fabric way better then the cheaper ones pipes...
High quality fabric way better then the cheaper ones pipes are sturdy size is amazing. I do not like they expect you to cut holes in it for vents/pulley that is horrible so I didn’t do it for fear it won’t be right or will leak also pulley system is bogus for opening door Great investment overall.
by
  • Verified Purchase
The directions for assembly are awful. They have a picture that is for all sizes. We put it toget...
The directions for assembly are awful. They have a picture that is for all sizes. We put it together and have 4 pipes that we don't know what they are for. No where in the directions do they say when/where to put them. It would be nicer if the parts and directions were for the size of cover that we bought. The bolts and nuts were in one big bag and didn't have a description of them. They should put each different fastener in their own bag. We also have about 8 bolts that we are not sure where they were supposed to go. The cover has about 6 different rips that we found after we assembled it, and we are not about to take it back apart! Tape it is.
by
Response from ShelterLogicSupportMay 10, 2019
Hi Barb,

We are very sorry to see that you are not completely satisfied with your shelter. We are constantly updating our manuals and will be using this feedback proactively. Are the slices on the end panels? Those are placed strategically because they will go over the connectors when wrapping your panels over the ends of the frame. Please give us a call to trouble shoot and identify where your extra pieces belong. We are available 7 days a week at 1-800-932-9344.

Thank you ShelterLogic
  • Verified Purchase
  • Recommended
the product is excellent and I am very happy with the final product. I gave it 4 stars because th...
the product is excellent and I am very happy with the final product. I gave it 4 stars because the assembly instructions are horrible and caused a lot of re-doing things. I am more mechanical than most and still had difficulty with assembly. The directions are generic for a smaller size, as you go to the larger sizes they just add components but there is no diagram showing additional components. Also, the elbows at the bottom of the roof need to be installed in a certain orientation and it is not mentioned or illustrated anywhere in the directions. My advice is lay all components out before assembling and see how thing are going to end up when complete. Getting thee cover properly installed with no bellies or sags seems to be at least a 2 part process. I have only had it up 2 weeks so far but I have experienced heavy rain and 50 mph winds. The shelter did fine and stayed dry inside.
by
  • Verified Purchase
  • Recommended
4 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
With it now complete, it suits my purpose, but as...
With it now complete, it suits my purpose, but as others posted directions were terrible.I lot of key details left out, Other thing, I purchased 13 feet wide, 28 feetlong, what it does not tell you ANYWHERE is the end panels need to be 12 feet for the end targets a to fit, 5 hours or rework ank
by
  • Verified Purchase
Poor. Missing parts and wrong manual sent to me....
Poor. Missing parts and wrong manual sent to me. Still not set up. Need assistance. Unhappy
by
Response from ShelterLogicSupportDec 31, 2018
Hello,

We are awfully sorry that you have missing parts. We strive to provide a quality product and can assure you that this is not a common occurrence. To have these parts and the manual sent out please send us an email to parts@shelterlogic.com and include your name, mailing address , phone number, model number, a copy of sales receipt, missing part numbers and quantity. We will place your order and send you a confirmation email within 24 business hours. We are also available 7 days a week at 1-800-932-9344.

Thank you ShelterLogic
  • Verified Purchase
Good
Good
by
  • Verified Purchase
  • Recommended
Very good product....
Very good product.
by
  • Verified Purchase
Everything was pretty good except having to use a file...
Everything was pretty good except having to use a file to rem holes to get the bolts to go thru the holes , which defeats the purpose of the powder coating.
by
Response from ShelterLogicSupportNov 27, 2018
Hello George,
We are very sorry to hear about this! We strive to provide a quality product and can assure you that this is not a common occurrence. You should not have to modify/re-drill any parts provided in your package. Please reach out to us with your model number, the defective art numbers and pictures so we can further review and get those parts replaced you. We are available 7 days a week at 1-800-932-9344. Thank you ShelterLogic
  • Verified Purchase
1 found this review helpful
The tarp part of building had 6 holes in it...
The tarp part of building had 6 holes in it about size of pencil eraser out of box, the tarp where bottom metal pieces slide through was not cut in some places and incorrectly cut in others. Very frustrating when trying to assemble.
by
Response from ShelterLogicSupportNov 13, 2018
Hello,
We are awfully sorry that you received a damaged part. We strive to provide a quality product and can assure you that this is not a common occurrence. To have these parts replaced send us an email to parts@shelterlogic.com and include your name, mailing address , phone number, model number, a copy of sales receipt, part number and quantity. We will place your order and send you a confirmation email within 48 business hours. We are also available 7 days a week at 1-800-932-9344.
Thank you ShelterLogic
  • Verified Purchase
Overall assembly was easier than I thought it might be...
Overall assembly was easier than I thought it might be but there were some problems with the alignment of the bolt holes in the large rib framing. On a few I had to drill through one side , on one had to drill through both sides, Some t and cross brackets were missing,but were shipped to me fast
by
  • Verified Purchase
Assembly took a while, directions were poor. I can't say about durability since I just put it up ...
Assembly took a while, directions were poor. I can't say about durability since I just put it up but it does look good. If you where to want this for a truck garage you need to get something wider or use for smaller vehicle.
by
  • Verified Purchase
  • Recommended
Way harder to put together than YouTube says and took...
Way harder to put together than YouTube says and took many more hours. The instructions leave a lot to be desired. But in the end we have a safe weather proof place for our boat.
by
  • Verified Purchase
Very sturdy bldg.
Very sturdy bldg.
by
  • Verified Purchase
  • Recommended
Do your homework. I have set up a few Shelterlogic garages and this unit was sturdy after everyth...
Do your homework. I have set up a few Shelterlogic garages and this unit was sturdy after everything was tightened up. Not so much during installation. Main problem is its advertised 12x28x8 and this is not very accurate. I needed a 8ft door so by the description this would work. Turns out it's 8ft at the peak and only a 6.5ft garage opening. In order to get this I needed the 12x28x10 instead. Unfortunately this was a special order to Alaska so returning this is not an option.
by
Response from ShelterLogicSupportOct 30, 2018
Hello,
We are sorry to hear you are not satisfied with your purchase. We would be happy to discuss this further with you and help find a resolution. Please give us a call at 1800-932-9344 and mention your review when calling. Thank you ShelterLogic
  • Verified Purchase
  • Recommended
The shelter seems to be strong and sturdy. Assembly was...
The shelter seems to be strong and sturdy. Assembly was sometimes a pain. Directions were awful. “Put this together, then take it apart, then put it back together” Really? Can we just put it together once please? I Advise to read everything first, then assemble as you see fit.
by
Response from ShelterLogicSupportOct 23, 2018
Hello AJ,
We are glad to see that you are pleased with your shelter. We are constantly updating our manuals and will be using this feedback proactively. Thank you for taking the time to share your thoughts and for choosing Shelterlogic! ShelterLogic
  • Verified Purchase
I would encourage that the manual be updated, as it certainly take more than 3 hours for 2 people...
I would encourage that the manual be updated, as it certainly take more than 3 hours for 2 people. One section of the door had missing teeth on the zipper, but ShelterLogic is sending a replacement. I liked how the boxes each had an inventory list..all parts were accounted for. Very helpful in sorting all the angles, poles, nuts and bolts. We have only had 2 weeks, but hope with the proper care it will last many years.
by
  • Verified Purchase
  • Recommended
I was very pleased with the end result of my Green Steel and Polyethylene Garage. It really was b...
I was very pleased with the end result of my Green Steel and Polyethylene Garage. It really was better then I expected. The set up process was pretty straightforward with a few glitches as I will explain. First some of the pieces which were all there, did not have a number stamp on them and I guessed by comparing the other pieces and then put them in place. I realized once the frame was all in place that I had made two mistakes on one of the end pieces. It was easy enough to climb up and swap the two piece which fixed the issue. My suggestions is make double sure you note which pieces have either illegible numbers or no numbers at all and just take your time making sure they are going in the right place. Secondly the instructions are to attach the bottom railing before pulling over the canvas and then undoing them to slide them through the sleeves. I did the four corners one section in and then did the rest after the cover was pulled over. Good to go. Lastly the instructions call for cutting a small slit in the canvas for the end door rope, I did not do that and just tied the rope to the first brace (it is pretty obvious when you have the end piece in place) so I did not have to cut the canvas. Again very pleased with the end result and this looks to be an extremely sturdy Garage.
by
    • Recommended
    Instructions not clear and easy. Some things not even...
    Instructions not clear and easy. Some things not even mentioned
    by
    • Verified Purchase
    Screw holes in the poles were not always finish smooth...
    Screw holes in the poles were not always finish smooth and needed to be pounded down with a hammer, and one of the long special screws had no threads.. Also the dimension across the front/back was way lesss than 15'6", which is what I planned for. One more thing, it didn't tell you how to keep the door open when you use it. I had to look online for a solution.
    by
    Response from ShelterLogicSupportOct 2, 2018
    Hello,

    We are very sorry to hear about this! We strive to provide a quality product and can assure you that this is not a common occurrence. You should not have to modify/re-drill any parts provided in your package. Please feel free to reach out to us at 1-800-932-9344 to get those replaced for you.
    The measurements listed are the exterior dimensions from outer edge to outer edge. This helps give an accurate description for those with tight space constraints. We apologize for any confusion this may have caused.

    Thank you ShelterLogic
    • Verified Purchase
    The directions said 3 hours. It took me 1 and 1/2 days. Some holes did not line up and I had to...
    The directions said 3 hours. It took me 1 and 1/2 days. Some holes did not line up and I had to drill them.
    by
    Response from ShelterLogicSupportSep 21, 2018
    We are very sorry to see you experienced difficulty assembling your shelter. We recommend at least two people are required to assemble a shed of any size. Assembly time depends on a variety of factors, including roof design, tools available, DIY skill and the pace at which you work. To have any defective parts replaced send us an email to parts@shelterlogic.com and include your name, mailing address , phone number, model number, a copy of sales receipt, missing part numbers and quantity. We are available for assembly support 7 days a week at 1-800-932-9344. Hope you are enjoying the final product! Thank you ShelterLogic
    • Verified Purchase
    • Recommended
    Overall decent product. Some of the holes weren't aligned the...
    Overall decent product. Some of the holes weren't aligned the best, so I had to run a drill through them before connecting tubes. Instructions could have been a little more clear on the size of fasteners for each specific connection. Wish I would have got the heavier cover, the ~ 9 oz. is thin.
    by
    Response from ShelterLogicSupportSep 20, 2018
    Glad to hear you are pleased with your canopy, Eric! We are constantly updating our manuals and will be using this feedback proactively. Also, you should not have to modify any parts. If you need any defective parts replaced please send us an email to parts@shelterlogic.com and include a picture, proof of purchase, your full name, phone number and shipping address. Thank you for taking the time to share your thoughts and for choosing Shelterlogic! ShelterLogic
    • Verified Purchase
    Easy to follow instructions. Easy to assemble. Finished shelter appears sturdy and water proof. R...
    Easy to follow instructions. Easy to assemble. Finished shelter appears sturdy and water proof. Recently installed and hope it lasts for years to come.
    by
    Response from ShelterLogicSupportSep 20, 2018
    We are glad to see that you are pleased with your shelter! Thank you for taking the time to share your thoughts and for choosing Shelterlogic! ShelterLogic
    • Verified Purchase
    • Recommended
    Showing 1-30 of 189 reviews