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Customer Reviews for STERLING Deluxe 44-48 in. x 66 in. Framed Sliding Shower Door in Silver with Handle

Internet #202952370

Model #5960-48S

  • 1/8-inch-thick tempered glass.
  • Tempered glass ensures maximum durability.
  • Out-of-plumb adjustability simplifies installation.

Customer Reviews

  • 4
    out of 216 reviews
  • 84% recommend this product
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Showing 1-30 of 216 reviews
Excellent quality, easy installation.
Excellent quality, easy installation.
by
  • Verified Purchase
  • Recommended
A challenge for a skilled handyman to install.
A challenge for a skilled handyman to install.
by
  • Verified Purchase
  • Recommended
its a nice door, and certainly priced low enough, but...
its a nice door, and certainly priced low enough, but be aware the top of the door frame is relatively low - about 4 inches lower than the 18 year old similar door from Sterling/Kohler that it replaced. while it looks nice and clean for my house i'm putting up for sale, its weirdly sized
by
  • Verified Purchase
Quality Product, fit perfectly, easy installation for one person, took...
Quality Product, fit perfectly, easy installation for one person, took about an hour
by
  • Verified Purchase
Great shower door took a little while to figure out all the little pieces but works great
Great shower door took a little while to figure out all the little pieces but works great
by
  • Verified Purchase
  • Recommended
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Reasonably decent shower door. The installation was relatively straightforward and...
Reasonably decent shower door. The installation was relatively straightforward and it looks great in the bathroom. Really like the frosted glass panels too. Some cons: could not get the doors to properly level, so one drags against the bottom railing.
by
  • Verified Purchase
if planning on using this for shower stall, Unless you are very short, you'd have to duck a lot t...
if planning on using this for shower stall, Unless you are very short, you'd have to duck a lot to get into the shower under this frame. Alternatively, build up an 8 to 10 inch step over sill. Probably work on for the installation only.
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Response from Sterling Product ExpertOct 15, 2019
KF, my name is Jessica with Sterling Customer Service. I am sorry to hear that you are not satisfied with the height of your shower door. 5960-43 has an overall height of 65-1/2" with a walk-through height of 61-15/16". If a taller door would be more suitable for you, the following link is to our current options: https://bit.ly/2IVaKgp. If you have any questions of need further assistance, please contact our Customer Service team at KohlerCustServ@kohler.com. We're happy to help! - Jessica P. Sterling Customer Service.
  • Verified Purchase
Easy installing . Just follow the manual process. You can install it by yourself. It’s easy and c...
Easy installing . Just follow the manual process. You can install it by yourself. It’s easy and clear .
by
  • Verified Purchase
  • Recommended
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
I had to get a specific height and width for...
I had to get a specific height and width for my guest shower. This was the only one that would work, so I was glad it was available. It was easy to install, but it just feels flimsy. It seemed overpriced for the quality. Luckily, it won't receive much use as it's in the guest bath.
by
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Had no problems installing it. Came well packaged. My sister loves it as I was able to mount a gr...
Had no problems installing it. Came well packaged. My sister loves it as I was able to mount a grab bar on the wall to assist her in getting in and out of the shower. The opening is larger than the swinging door that was there which she also loves.
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  • Pro
  • Verified Purchase
  • Recommended
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
The shower door is just as expected and is very...
The shower door is just as expected and is very attractive. The ordering and in-store delivery worked great!
by
  • Verified Purchase
1 Star Review
Rating provided by a verified purchaser
by
Response from Sterling Product ExpertJun 5, 2019
Hello, my name is Kassi with Sterling. If there is any way we can provide you with assistance with your product, or you have any questions, please contact customer service at KohlerCustServ@Kohler.com. We’re here to help! - Kassi D., Sterling Customer Service
  • Verified Purchase
IS REALLY FLIMSY. NOT WHAT I THOUGHT IT WOULD BE...
IS REALLY FLIMSY. NOT WHAT I THOUGHT IT WOULD BE LIKE.
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Response from Sterling Product ExpertMay 2, 2019
Hi DIANN, this is Sarah with Kohler Co. I'm sorry to hear you aren't happy with your Kohler Delux showerdoor. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer’s expectations. We appreciate you taking the time to provide us with this feedback. We would like to connect with you to learn more about what contributed to your disappointment. Please email our Customer Service team directly at KohlerCustServ@kohler.com for additional assistance. We’re here to help. –Sarah B. KOHLER Customer Service
  • Verified Purchase
Went on w/o any issues...
Went on w/o any issues
by
  • Verified Purchase
Good fit pretty straight forward install. Works great looks good....
Good fit pretty straight forward install. Works great looks good.
by
  • Verified Purchase
It is light and quiet and looks very nice !!...
It is light and quiet and looks very nice !!
by
  • Verified Purchase
Easy to assemble ...
Easy to assemble
by
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
The product had a manufacturing defect - one of the door handle holes was not drilled thru and in...
The product had a manufacturing defect - one of the door handle holes was not drilled thru and in the wrong location. It overlapped the glass, so it could not be drilled thru easily without damaging the tempered glass (per the warning stickers all over the door). This unfortunately became apparent only after most of the installation was complete.
by
Response from Sterling Product ExpertJan 30, 2019
bill, my name is Sarah with Kohler Co. I'm truly sorry to hear your Sterling Deluxe showerdoor handle could not be installed on your showerdoor due to an error in the glass. As a leader in the plumbing industry, Kohler Co. strives to delight our customers through our superior products and impeccable service. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. Please email our Customer Service team at KohlerCustServ@Kohler.com for additional assistance. We’re here to help! –Sarah B. KOHLER Customer Service
  • Verified Purchase
The shower door is disappointing for our home. It...
The shower door is disappointing for our home. It feels, operates,and looks cheap for what we paid. A screw hole in the bottom inside door that secures the track holder stripped with first application requiring modifications. A “won’t buy again”.
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Response from Sterling Product ExpertJan 30, 2019
dbb, my name is Sarah with Sterling Plumbing. I'm truly sorry to hear you are not happy with your Deluxe showerdoor. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers the expected performance. I am sorry this was not your encounter. We appreciate you taking the time to share your experience with us. We have shared it with the appropriate department for improvement. Please email our Customer Service team at KohlerCustServ@Kohler.com for additional assistance. We would like to help you with the screw that has stripped. We’re here to help! –Sarah B. KOHLER Customer Service
  • Verified Purchase
This door is only 65 inches tall, at least the one they sent is. This door is too short for my sh...
This door is only 65 inches tall, at least the one they sent is. This door is too short for my shower. I installed the threshold before i realized the sides were short. Home Depot or Sterling made a mistake and I'm stuck with a shower door i have to bend over to get through. Very disappointed in Home Depot and myself.
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Response from Sterling Product ExpertJan 23, 2019
Hello, this is Laura with Sterling Plumbing. I am sorry your shower door is too short for your shower. Please email customer service at KohlerCustServ@Kohler.com so we may look into this further and offer you an acceptable resolution. We look forward to assisting you and getting you the correct door. - M. Laura K., Sterling Customer Service
    Worked well Used in a rental property which for this...
    Worked well Used in a rental property which for this door assy was the perfect application
    by
    • Verified Purchase
    The side bars needed to be cut because the doors...
    The side bars needed to be cut because the doors swung - the last one we did had the sides precut to the correct length for the doors
    by
    • Verified Purchase
    The showers door fit the space perfectly. I am happy...
    The showers door fit the space perfectly. I am happy with the selection with this pattern too. I wish it was just a little taller with height but that is my fault. Overall, It was a good presentation and pictures online for this shower door selection.
    by
    • Verified Purchase
    1 found this review helpful
    I like the product. When assembling you must follow the...
    I like the product. When assembling you must follow the written and look very closely at the drawings or you will have the rollers on the wrong side of the door.When setting the bottom track they show to caulk a in strip underneath. I would suggest to caulk under the whole track because it bows.
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    • Verified Purchase
    Showing 1-30 of 216 reviews