Customer Reviews for Post Protector 6 in. x 6 in. x 60 in. In-Ground Post Decay Protection (Case of 6-pieces)

Dear Valued Home Depot Customer, "A great deal of confusion can be avoided by reading directions and/or calling for assistance. Our instructions, product, and website all have an toll free number and/or website to reference for assistance so we ask if a customer has questions to please call and we will assist to our best ability. As evidenced by this reviewer’s comments, the instructions and use guidelines were not read or followed. Additionally, the review on this site are by actual customers and not fabrications. They are from people who bought the product, read the use and installation instructions, and are satisfied with the performance because when used as directed, the product works very well. We have been in business for 18 years with over a half million Post Protectors in the ground and MANY satisfied customers. Post Protector is embraced by wood scientists, builders, building supply companies, engineers, architects, building code officials, to name a few. Even the pressure treated post’s chemical preservative manufactures like the Post Protector to be used in conjunction with their treatment: "Barrier" protection will substantially increase the lifespan of any pole by protecting it from fungal & insect attack far more effectively than a preservative treatment alone can achieve while preventing preservatives from leaching into the environment." As to the specific concerns as raised by this reviewer- The instruction sheet provided in each uplift protection hardware pack clearly describes the proper and simple installation technique and we include a toll free number to call if there is a question or a unique application you’d like to discuss. Most posts are true to size but it is possible for posts to be over-sized & under-sized. Per the instructions, trimming or shimming may be required. The use of silicone is not recommended or suggested in instructions. Post Protector is “Barrier” protection for in-ground posts. It allows for a post to be put in the ground without having direct ground contact. This is important as decay is CAUSED by soil dwelling fungi feeding on the wood fiber. NO soil-to-wood contact, NO soil fungi can access wood, NO DECAY. WATER ALONE DOES NOT CAUSE DECAY-Wood naturally has a large percentage of water in it naturally. Post Protector was developed in conjunction with the Geo-Synthetics Institute, Drexel University, Philadelphia and Wood Scientist, Dr.Shane Kitchens. We understand how decay occurs and how to prevent it. First, if you watch the video with Dr. Kitchens on homedepot.com, he explains how decay occurs, how to prevent it, and why he, as a wood scientist for over 20 years, “highly recommends Post Protector to maximize in ground post life.” Secondly, in that video, Dr. Kitchens speaks to systems that try to “seal” the post and goes on to say that he “doesn’t particularly care for” that approach because “it is impossible to fully seal them” and that he likes the Post Protector approach. Again, if you have any questions or concerns with the use of Post Protector, please contact us so we can review your project and provide assistance to make your installation a sucesses.