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Customer Reviews for Ortho ORTHO HMDEFMAX INS KLR RTU 1GAL/4

Internet #203137140

Model #0196710

Store SKU #1000585102

  • Use indoors and around perimeters
  • Fast-drying, non-staining formula
  • Kills ants, roaches, spiders and other insects

Customer Reviews

  • 4
    out of 2,118 reviews
  • 76% recommend this product
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Showing 1-30 of 2,118 reviews
Did not kill spider
I sprayed this directly on a spider in my home multiple times and it did not kill it. It slowed down some once i practically drowned it but that was it. Im not sure what kind of spider it was. It was brown maybe a brown recluse im not sure.
by
Response from Consumer ServicesOct 21, 2021
Shelbi, we're sorry to hear you weren't satisfied after using Ortho Home Defense Insect Killer for Indoor & Perimeter. It will take several days for insects to die after coming in contact with a treated surface. Reach out to us here for assistance with our product guarantee: https://tinyurl.com/y7rzdow6
    I think this stuff is great
    I just sprayed a Hugh black widow and did not die right away. Put him in bucket and in the morning he was dead, so this stuff does work. Been using this product for years and always been happy
    by
      • Recommended
      Love this product but.......
      I have used your product for years and have been so happy with it. BUT hate the wand. For two years in a row, the wand has failed to work. I spray around the perimeter of the house and when I am half finished with the project and want to go to the basement to complete the application, the wand will not work. I see nowhere on your label nor on your website a place to ask for help. I keep shaking the bottle etc with no results from the wand. Help!
      by
        • Recommended
        Works great
        Love Home Defense don’t like the comfort wand. Have almost full container and runs but won’t spray. I buy the container with hand sprayer when I can find it.
        by
          Good Reliable Product
          I have used Ortho Home Defense for several years and I can tell you that it really does a good job of killing the palmetto bugs, ants, spiders, and other creepy critters that want to come in. Easy to use. Excellent spray wand. Just spray along baseboard and perimeter, and anywhere bugs can get in. I recommend this product to everyone.
          by
            • Recommended
            Bad sprayer
            The sprayer is bad about not putting out poison it works about half the time. But I do know the poison works
            by
            Response from Consumer ServicesOct 6, 2021
            We're sorry to hear the sprayer didn't work properly on your Ortho Home Defense Insect Killer for Indoor & Perimeter. We have troubleshooting steps and replacement sprayers available. Reach out to us here if we can be of assistance: https://tinyurl.com/y7rzdow6
              Spray nozzle doesn’t work
              I bought this a month ago and while I know the Ortho itself is a great product for bug problems, the spray nozzle on this gallon Ortho doesn’t work. Not enough suction so it doesn’t spray.
              by
              Response from Consumer ServicesOct 6, 2021
              Nick, we're sorry to hear the sprayer on your Ortho home Defense Insect Killer for Indoor & Perimeter didn't work properly. We have some troubleshooting steps and replacement wands available. Please reach out to us here: https://tinyurl.com/y7rzdow6
                • Recommended
                Sprayer doesn’t work
                Good product but the battery operated sprayer sucks quick working after about a pint of use batteries ok. Just would not pick the product up and spray. Tried to clean everything but no use. Don’t have receipts so wasted money. Will not rebuy until they change the delivery system What is the consumer to do with a cheap product like this when you like the product inside.
                by
                Response from Consumer ServicesOct 6, 2021
                We're sorry to hear the sprayer didn't work properly on your Ortho Home Defense Insect Killer for Indoor & Perimeter. We have troubleshooting steps and replacement sprayers available. Reach out to us here if we can be of assistance: https://tinyurl.com/y7rzdow6
                  Terrible product that does not work at all
                  Have terrible infestation of black ants and earwigs. This product does not work. Ants and earwigs just walk all over this product. Applied as directed. Does not protect against anything. Don't waste money.
                  by
                  Response from Consumer ServicesOct 6, 2021
                  Danoman, we're sorry to hear Ortho Home Defense Insect Killer for Indoor & Perimeter didn't work as expected and we appreciate your feedback. Reach out to us here for assistance with our product guarantee: https://tinyurl.com/y7rzdow6
                    Works as expected!!
                    [This review was collected as part of a promotion.] I had issues with spiders in our sunroom. I sprayed the perimeter with the product and we didn’t see any for a long time! I would definitely recommend anyone looking for a way to cut down on insects to use this, especially by the doors.
                    by
                      • Recommended
                      The best!
                      This is the best stuff out there, better than the big-name pest control companies. Most of them have to apply a special treatment for brown recluse or black widow spiders, not sure why. They could use Ortho Home Defense. I've personally tested it on Black Widows and it kills them within a few minutes. Apply around my house and hardly ever have any bugs or spiders. It also kills Army Worms, found that out the hard way this year.
                      by
                        • Recommended
                        Spider
                        Recently purchased this not long ago and thought it was working well until a huge spider was crawling towards me mind you i use ortho often to spray barriers this time I grabbed the jug and went to town but the spider only moved faster away I was really surprised, then later that morning another spider was in my room and again I use ortho often highly disappointed
                        by
                        Response from Consumer ServicesOct 7, 2021
                        Abril, we're sorry to hear you weren't satisfied after using Ortho Home Defense Insect Killer for Indoor & Perimeter. It will take several days for insects to die after coming in contact with a treated surface. Reach out to us here for assistance with our product guarantee: https://tinyurl.com/y7rzdow6
                          Fake product
                          I boght this product a weeks ago. But never kill roaches
                          by
                          Response from Consumer ServicesOct 7, 2021
                          We're sorry to hear you weren't satisfied after using Ortho Home Defense Insect Killer for Indoor & Perimeter. It can take up to 6 days for cockroaches to die after coming in contact with a treated surface. Reach out to us here for assistance with our product guarantee: https://tinyurl.com/y7rzdow6
                            Not as good as it used to bewent
                            On our front porch we have an ash tray and in the ash tray we have a small piece of chocolate cookie. There was a pretty big trail of ants coming up on the porch to get the cookie. My dad grabs the bottle of ortho and sprays all the ants and ofcourse the whole trail leading up on the porch. HAHAHA never slowed them down. About 2 or 3 hours later I went out to smoke and they were still at it never skipped a beat, not one dead ant anywhere. After reading all the reviews I have come to the conclusion that they cut back on what ever ingredients is necessary to kill these bugs. Probably a way to save money. It used to be very good but now I definitely do not recommend it. Sorry Ortho.
                            by
                            Response from Consumer ServicesOct 6, 2021
                            Chris, we're sorry to hear you didn't get the results you expected after using Ortho Home Defense Insect Killer for Indoor & Perimeter. This product is intended as a perimeter treatment. It will take several days for insects to die after coming in contact with a treated surface. Reach out to us here for assistance with our product guarantee: We're sorry to hear the sprayer didn't work properly on your Ortho Home Defense Insect Killer for Indoor & Perimeter. We have troubleshooting steps and replacement sprayers available. Reach out to us here if we can be of assistance: https://tinyurl.com/y7rzdow6
                              Thank goodness!
                              After trying quite a few flea killer sprays and floggers with no success at all I seen ortho home defense. It was less expensive so why not give It a try after so many have failed and I’m sure glad I did. My flea problem Is solved and without an Intense toxic Oder. I did use It a few days until all the fleas were gone but no big deal since It comes In a gallon container and that means a lot to work with. Thank you Ortho for making a product that worked for me.
                              by
                                • Recommended
                                Used to work
                                I have been using ortho home defense for years and have been very happy with the results. For some reason it is not working this year. Never had roaches nor fleas begore and now they wont go away. I have sprayed inside and out multiple times this time around and its not working. Whats up ortho? Change the formula?
                                by
                                Response from Consumer Service Jul 29, 2021
                                We're sorry for any disappointment you have experienced in the results after applying Ortho Home Defense Insect Killer For Indoor & Perimeter2. You should see a reduction in pests within a few days. If there is an infestation of insects, you should notice a reduction in the insect population within 24 hours for smaller pests, 4-6 days for larger pests. This product will kill the listed insect eggs but it will not kill the egg or pupa stage of insects. If you are unsatisfied with the application and results, please reach out to us at 866-324-9192. We would be happy to assist you with our product guarantee.
                                  Not working
                                  Spent the better part of this weekend prepping the perimeter of the house. Sprayed everywhere (1 foot out; under the first row of shingles and the shingles; around windows and doors). Didn't see ants yesterday. Today, multiple ants inside the house - more than we've ever seen. Reread the label to make sure I followed instructions - and I had. Then I read additional information on this site which clearly stated - Shake Well. These instructions are not on the label that I read. And I don't know if not shaking well reduces the effectiveness of the product. So I'm undecided on whether I should go out and buy more, or find another product.
                                  by
                                  Response from Consumer Service Jul 29, 2021
                                  Thank you for your feedback. We're sorry for any disappointment you have experienced in the results after applying Ortho Home Defense Insect Killer For Indoor & Perimeter2. We would be happy to help troubleshoot and share our product guarantee. Please reach out to us at 866-324-9192.
                                    It does what it says it does.
                                    I dump this stuff in a pump sprayer and spray my entire RV with it every 3 months, from the roof to the ground. Haven’t seen a bug in it or on it in 11 years.
                                    by
                                      • Recommended
                                      Absolutely amazing
                                      Me and my husband let some family move in after being evicted and having their stuff in storage. We didn’t know that with them would come roaches that had nested behind the fridge, in the cabinet, and in the baseboards. I used this product all weekend long and have barley seen any others not only that but I can spray them from a distance and as they fall they instantly start to die. I’m in awe over this product. We’ve used other products by different brands and they never handled the issue this fast especially not for the price!! Definitely recommend
                                      by
                                        • Recommended
                                        Ortho home defense
                                        I bought this yesterday because of inch worms, actually centipedes, in my basement. I sprayed outside of my house the perimeter and in my basement all door openings. Not one single bug this morning! I’m impressed!
                                        by
                                          • Recommended
                                          Great product
                                          I was using a company to kill wolf spiders. I still saw them even after each time they sprayed. I found your product on the internet and ordered some. I haven't seen a wolf spider since. Your spray works well. Thank you.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Total waste of money
                                          This product is both expensive and totally ineffective. Do NOT waste your money.
                                          by
                                          Response from Consumer Service Jul 29, 2021
                                          We're sorry for any disappointment you have experienced in the results after applying Ortho Home Defense Insect Killer For Indoor & Perimeter2. You should see a reduction in pests within a few days. We would be happy to help troubleshoot and share our product guarantee. Please reach out to us at 866-324-9192.
                                            Dissatisfied customer
                                            Bought recently. 1st time I used it the trigger sprayer broke after just a few minutes of use. Very cheap construction on the sprayer.
                                            by
                                            Response from Consumer Service Jul 29, 2021
                                            Thank you for your feedback. We're sorry for this experience using Ortho Home Defense Insect Killer For Indoor & Perimeter2. We would like to assist you further by offering a replacement part or sharing our product guarantee. Please reach out to us at 866-324-9192 at your convenience if we can be of assistance.
                                              comfort wand ?
                                              The so called comfort wand is a dud ! After a few uses the wand is useless. The product it self works well. but the COMFORT WAND is a joke !!! Don't aggravate your self. But another product unless you want to pour the product out of the container .
                                              by
                                              Response from Consumer Service Jul 29, 2021
                                              Thank you for your feedback. We're sorry for this experience using Ortho Home Defense Insect Killer For Indoor & Perimeter2. We would like to assist you further by offering a replacement part or sharing our product guarantee. Please reach out to us at 866-324-9192 at your convenience if we can be of assistance.
                                                Works as expected
                                                Since we bought our first home late 2017 we use home defense on the perimeter twice a year spring and fall. Our home is built on a slab in south eastern Massachusetts. When we first moved in we noticed typical random spiders and bugs under sinks and around doors so I immediately treated inside and out using this stuff. I now only treat outside as I have not since had any bugs at all in the house and just use as maintenance. If only our previous landlords had cared enough to treat we would have never had to see a single spider, and, or other creepy crawler as a renter. I will continue to be diligent in using home defense as a homeowner as it has proven to be more than worth it. Also, I have only had to buy the second gallon this year for my 1400 Sq ft home so one gallon lasted 3 years or 6 treatments.
                                                by
                                                  • Recommended
                                                  Insects have become immune
                                                  This spray no longer works for ants unless they are directly sprayed. I soaked a 12x12 inch square and within minutes of drying, the ants reformed their trail right through this stuff. It is WORTHLESS. Please change the active ingredient.
                                                  by
                                                  Response from Consumer Service Jul 29, 2021
                                                  We're sorry for any disappointment you have experienced in the results after applying Ortho Home Defense Insect Killer For Indoor & Perimeter2. You should see a reduction in pests within a few days. We would be happy to help troubleshoot and share our product guarantee. Please reach out to us at 866-324-9192.
                                                    2nd try
                                                    Sprayer stops working after a short use time. No spray just drips
                                                    by
                                                    Response from Consumer Service Jul 29, 2021
                                                    Thank you for your feedback. We're sorry for this experience using Ortho Home Defense Insect Killer For Indoor & Perimeter2 and that sprayer didn't work as expected. We would like to assist you further by offering a replacement part if available or by sharing our product guarantee. Please reach out to us at 866-324-9192 at your convenience if we can be of assistance.
                                                      Works every time
                                                      Have used this product for years on several different homes. Works great. I like to apply once in the spring, then several time’s during the summer months, then once in the fall. Works great.
                                                      by
                                                        Not working for spiders
                                                        I bought this last week and twice now a spider has walked across my bedroom floor freaking me out crossing over barriers I have sprayed every couple of days
                                                        by
                                                        Response from Consumer Service Jul 29, 2021
                                                        We're sorry for any disappointment you have experienced in the results after applying Ortho Home Defense Insect Killer For Indoor & Perimeter2. You should see a reduction in pests within a few days. We would be happy to help troubleshoot and share our product guarantee. Please reach out to us at 866-324-9192.
                                                          Wand sprayer sucks
                                                          Great bug spray if you can get the wand to spray. I have this at home and at work and both do not spray. I try multiple ways to get it to spray when needed. Sometimes it works sometimes it does not.
                                                          by
                                                          Response from Consumer ServicesOct 12, 2021
                                                          Debo, we're sorry to hear you weren't satisfied with the sprayer on your Ortho Home Defense Insect Killer for Indoor & Perimeter. We have troubleshooting steps and replacement sprayers available. Reach out to us here for further assistance: https://tinyurl.com/y7rzdow6
                                                            • Recommended
                                                            Showing 1-30 of 2,118 reviews