#1 Home Improvement Retailer

Customer Reviews for New Age Pet ECOFLEX Lodge Style Dog House -X Large

Internet #203828081

Model #ECOH203XL

Store SKU #1005223439

  • Dog house can be easliy painted, allowing for an easy update
  • 10 Year Limited Manufacturer Warranty
  • Dog house material ECOFLEX® won't twist, splinter or crack

Customer Reviews

  • 3.5
    out of 33 reviews
  • 57% recommend this product
Filter by:
Showing 1-30 of 33 reviews
Easy to assemble
Very easy to put together. No tools required at all. Time will tell longevity in this Bakersfield sun. .
by
    • Recommended
    Not for dogs who chew. My dog destroyed the green siding in 24 hours. in 2 weeks it could no long...
    Not for dogs who chew. My dog destroyed the green siding in 24 hours. in 2 weeks it could no longer stand. $300 down the drain in less than 30 days.
    by
      dog house destroyed in 10 days--- very expensive chew toy for my dog -- recommend prospective b...
      dog house destroyed in 10 days--- very expensive chew toy for my dog -- recommend prospective buyers select another product -- a total waste of money $263 down the drain
      by
      Response from New Age 3Jan 18, 2017
      Chuck: Sorry to hear about your problem. Obviously, any product that is made to be chew proof and makes that claim needs to be chew proof. That is why it is not something we never mention/claim. Chewing dogs are a problem for their owners. In most cases, this negative behavior can be changed with proper - in some cases, professional - training. There are rare exceptions where the chewing behavior cannot be changed. We can provide you with replacement parts for the ones that were chewed. The parts would be free we only ask that you cover the shipping. Contact us at www.newagepet.com and click on the customer service button and then request replacement parts.

      PS: I saw the picture you provided. I would say that you have an extreme chewing issue. Pintathree
      • Verified Purchase
      2 found this review helpful
      Horrible design, all very thin plastic. I broke 4 pieces trying to put it together. Flimsy. Hard to put together. Not worth the money!
      by
      • Verified Purchase
      by
      • Verified Purchase
      Not quite as tight as I'd like it to be but overall a good product, waterproof, washable and easy to put together and move.
      by
      • Verified Purchase
      It came in a huge box, I pulled all the...
      It came in a huge box, I pulled all the pieces out and stacked them by number [each piece was labeled]. It turned out great and my dogs actually use it.
      by
      • Verified Purchase
      Definitely Not worth the money, Made very cheaply....
      Definitely Not worth the money, Made very cheaply.
      by
      • Verified Purchase
      by
        easy to put together
        easy to put together
        by
        • Verified Purchase
        • Recommended
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Easy to ensemble Easy to clean The cats and dogs love...
        Easy to ensemble Easy to clean The cats and dogs love it
        by
        • Verified Purchase
        Was looking for a larger sized house for our two...
        Was looking for a larger sized house for our two dogs, 55 lbs and 70 lbs. We have a fenced kennel under our covered deck and had two houses previously. Received this and felt a bit intimidated at first. Once, I got the parts out of the boxes and put them in order (that's a very good benefit...all parts are numbered and the directions coincide), it was a quick and easy house to put together. It's a great size and feels fairly sturdy. It looks nice. The only downside seems to be the ease of chipping the 'wood' parts. Be sure to put them together according to the right side of each piece. They do fit a certain way. Otherwise, I think this is a good purchase and it should last several years.
        by
        • Verified Purchase
        I was a little hesitant based on some reviews that...
        I was a little hesitant based on some reviews that felt the material wouldn't be strong and some who said they had broken parts, but I've been very happy with my purchase. It was extremely easy to put together by myself; the pieces were numbered nicely and the instructions were very clear. I'm so happy with the size, it's hard to find things that fit my 124lb Pyrenoodle because he's very tall (just over 30" at the shoulder) but this works well inside. The only issue is that the doorway. Although big enough for him it isn't tall enough and he has to duck down, still scraping his shoulders on the top of the door frame. I had to buy 4" tall bricks and build sort of a pad underneath to raise the house up and that helped a little but I need to do another layer, making it 8" of lift underneath. The bottom of the house does FEEL flimsy and so he didn't trust it at first but I got in there myself and it's fine. I weigh about 12lbs over what he does and got on the roof to adjust a shade screen on my house and it felt completely stable. Definitely glad I purchased it, just wish they made it a little taller or with the option of taller legs.
        by
        • Verified Purchase
        6 found this review helpful
        by
        • Verified Purchase
        Very easy to assemble and looks pretty nice....
        Very easy to assemble and looks pretty nice.
        by
        • Verified Purchase
        1 found this review helpful
        5 Star Review
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        4 Star Review
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Our 100 pound dog cracked and broke the side walls...
        Our 100 pound dog cracked and broke the side walls around the door in less than one day use. Poor quality materials.
        by
        • Verified Purchase
        1 found this review helpful
        Simple assembly, good quality....
        Simple assembly, good quality.
        by
        • Verified Purchase
        For God's sake, DON'T buy an ecoflex New Age Pet doghouse. From the advertizing: "The ThermoCore...
        For God's sake, DON'T buy an ecoflex New Age Pet doghouse. From the advertizing: "The ThermoCore super insulated dog house provides extreme insulation from hot and cold weather." This is a piece of crap. It's supposed to be outdoor summer AND winter, but there's NO DOOR. There's no insulation below the floor, and it's not air tight as the floor just drops-in. The screws are all plastic, badly machined, and you need no tools to put it together because if you used any kind of tool you'd just torque the plastic into little bits. OMG, I could put something together that was twice as good for almost nothing using construction site discards. What a sad piece of craftsmanship.
        by
          4 found this review helpful
          Took longer to put together. But once got the hang...
          Took longer to put together. But once got the hang of it, it wasn’t bad
          by
          • Verified Purchase
          More complicated to assemble than I’d expected but I did...
          More complicated to assemble than I’d expected but I did not have any problems. The components appeared to be very well made and were exceptionally well packaged.
          by
          • Verified Purchase
          1 found this review helpful
          Comes in 2 boxes. Easy to put together. Picture in manual shows all. Had 2 defects on arrival. St...
          Comes in 2 boxes. Easy to put together. Picture in manual shows all. Had 2 defects on arrival. Still able to put it together. Explained damaged items and got replacements in a few days. Great service.
          by
          • Verified Purchase
          • Recommended
          1 found this review helpful
          I would NOT reccommend this product to anyone. I ordered three dog houses online. When they arriv...
          I would NOT reccommend this product to anyone. I ordered three dog houses online. When they arrived, every box had broken pieces. Very poor quality. Definately not what I was expecting.
          by
          Response from New Age 3Apr 21, 2017
          A slightly different story than what you told me when you called to let us know about the damage. As you could see on opening the boxes, we spend a great deal of effort to avoid in-shipment damage with the extensive packing we undertake. Sometimes, the damage that products sustain when shipped using the common delivery services is beyond what can be accounted for in packaging. Sorry you experienced a poor delivery experience. Pintathree
          • Verified Purchase
          1 found this review helpful
          1) We bought this for a 170lb St Bernard dog and he could not fit in it. So we returned it. The F...
          1) We bought this for a 170lb St Bernard dog and he could not fit in it. So we returned it. The FAQs indicated that a 165lb Rottweiler could fit, so I expected a 170lb St Bernard could too. 2) Directions on four metal stations (or whatever they were called) were not clear. We got the whole house built and some of the holes were facing the wrong way for the blots to fi. We were NOT going to disassemble the whole dog house to correct this. (a) You need much clearer directions, with arrows on the diagrams showing which way the holes should face >>-->. or (b) Put holes in all four directions on posts so it doesnt matter. 3) The diagrams for the tongue & groove wall panels should CLEARLY indicate that the tongue goes UP and the groove goes DOWN. We had to disassemble most of the dog house once to correct this. 4) Also STRONGLY urge that dog house be constructed on a very flat surface, like a patio or garage floor. We built it on a surface with stone pavers that was not totally flat and level. This became a problem town the end of construction since parts did not line up perfectly square. 5) Pressed wood material is very brittle. 6) The VERY light grey message space where I am typing is a pestinelnce for old eyes.
          by
          • Verified Purchase
          • Recommended
          2 found this review helpful
          Terrible
          This house is complete garbage. The pieces don't fit and most break. Do not buy this. Taking it back tomorrow.
          by
          Response from New Age 3Dec 12, 2016
          We're sorry you encountered problems in assembling your dog house. We have had few incidents like the one you describe since we adopted the system where each part is numbered consecutively and the parts interlock so a minimum number of operations are required for assembly. Eliminating the need for tools has also been a big factor in our overall success when it comes to assembling our product. Pintathree
            1 found this review helpful
            Joy
            It was easy to assemble (no tools required) after I organized the pieces. The quality was okay but I dropped a piece and it chipped...easily...I was lucky that it did not interfere with the structure or assembly. The material would be better if it was mad a little tougher. I liked that it had feet off the ground and our dog seems pretty happy with it also.
            by
            Response from New Age 3Jul 7, 2016
            Thank you for taking the time to write up your review of our Rustic Lodge. We do apologize for the breakage that occurred during assembly. If you advise us of the part, we will replace it at no cost to you. We hope you and your pet will enjoy the home for many years to come. Pintathree
            • DIY
            • Verified Purchase
            • Recommended
            3 found this review helpful
            Easy to put together, sturdy, too small for my large dog.
            This is a great dog house and looks like it will last since it's made of synthetic materials. Unfortunately it's too small for our 70lb Rottweiler mix (she can just squeeze through the door and curl up inside) but we didn't discover that until we put it together. Now I guess we're stuck with it.
            by
            Response from New Age 3Jun 13, 2016
            The correct sizing for a dog house is is follows:

            A dog should be able to enter, lay down without any part of the dog extending beyond the structure. We see many people over size the house they buy thinking that is best for their pet. The opposite is actually true to due to a dog's natural denning instinct that is part of their being. Pintathree
            • Verified Purchase
            Great design easily assembled
            Easily assembled great design. Arrived w a broken board though. Did not take time to contact customer service as just wanted to get the thing assembled. Verbally good
            by
            Response from New Age 3Apr 14, 2016
            Replacements for parts broken during shipment are provided free of charge. While we can't do much about the poor handling of deliveries it is our priority to make sure our customers are fully satisfied so your needed parts are free. Contact us at customerservie@newagepet.com. Pintathree
            • Verified Purchase
            • Recommended
            Showing 1-30 of 33 reviews

            Frequently Bought Together

            +
            +
            Price:
            $178.49
            $209.99
            Save $31.50 (15%)

            Compare Similar Items

            current item

            Pet Size

            Extra Large

            Extra Large

            Medium

            Medium to Large

            Pet Supplies Product Type

            Houses

            Houses

            Houses

            Houses

            Product Weight (lb.)

            48.6 lb

            70 lb

            56.7 lb

            50.60 lb