Q:Our dog gets spooked if the floor is raised. Can the floor be removed and her pillow placed on the ground or is there a cross beam or support beam on the base?
by|Apr 21, 2024
1 Answer
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A: No,
Mike
by|Apr 23, 2024
Q:Are the walls insulated or can they be installed for cold weather with styrofoam?
by|Dec 10, 2023
1 Answer
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A: Thank you for the question. The walls are not insulated on this item. You can add insulation to the inside if necessary in your climate.
by|Dec 11, 2023
Q:Judging by the displayed photos I would say the listed dimensions are flipped. Shouldn?t it be listed as 42.5? WIDE by 32.5? DEEP as viewed from the front.
by|Sep 9, 2023
1 Answer
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A: Thank you for bringing this to our attention, you are correct. The 42.5" is the width and the 42.5" is the depth.
by|Sep 12, 2023
Q:Will a German shepherd fit
by|Jul 20, 2023
1 Answer
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A: Thank you for the question- Most German Shepherds should be comfortable in the Jumbo Rustic Lodge Dog House. However not all German Shepherds are of average size. Please reference the interior dimensions for this item included below to verify that this dog house is the appropriate size for your pet.
Interior Dimensions for Jumbo Rustic Lodge Dog House
41.5" W x 29.6" D x 32.3" H
by|Jul 21, 2023
Q:Can we add a locking door to the kennel?
by|Jul 12, 2023
1 Answer
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A: We do not sell a door for this item. You certainly can choose to add this on your own. Please note that the warranty will not cover any damage caused from this or any other modification made to the unit.
by|Aug 7, 2023
Q:What are the inside dimensions?
by|Apr 26, 2023
1 Answer
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A: Thank you for the question.
The interior dimensions on the Jumbo unit are as follows:
41.5"W x 29.6"D x 32.3"H
by|Jun 6, 2023
Q:Is this a thin plastic? I just wonder if the dogs will chew it up quickly.
by|Oct 22, 2022
1 Answer
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A: Thanks for your question. The New Age dog house products are all made with our ECOFLEX composite material. The walls are structured like those in your house with an inner wall, an outer wall and a support network between the walls. However, with 15 years of experience in this category, the only "Chew Proof" dog house material is metal. If your dog has a chewing habit, it will be easier and less costly to break the habit. There are several "anti-chew" topical product in the market. I don't know if any of them are effective. The New Age products come with a 10 year defect and deterioration warranty but the warranty specifically excludes damage from chewing.