This lock failed on me and I had to use a bolt cutter to remove it from my storage unit. Horrible. Am returning for full refund.
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Response from MasterLockCompanyApr 10, 2024
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock does stand behind its product and if you could please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN we can provide assistance.
Verified Purchase
Apr 10, 2024
works great, just what we needed
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Verified Purchase
Apr 10, 2024
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Verified Purchase
Apr 10, 2024
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Verified Purchase
Apr 10, 2024
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Verified Purchase
Apr 10, 2024
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Verified Purchase
Apr 4, 2024
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Verified Purchase
Apr 3, 2024
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Verified Purchase
Mar 27, 2024
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Verified Purchase
Mar 27, 2024
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Verified Purchase
Mar 24, 2024
My personal combo was easy to set. I'm using them outside on a gate. The package said they were weather resistant. I assume they will hold up well to moisture. My only complaint is that the hasp is very long, and with one of my gates, the latch hole for the lock is close to the edge, and the lock had to be installed where the combo reads upside down. Not a big deal, but if the hasp hadn't been so long it wouldn't have been a problem.
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Verified Purchase
Mar 20, 2024
The only lock we buy for my business
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Verified Purchase
Mar 18, 2024
Trash
I can no longer close it consistently and is such a pain. Not reliable at all.
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Response from MasterLockCompanyMar 19, 2024
We appreciate your feedback and apologize for your inconvenient experience with this product. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
Mar 13, 2024
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Verified Purchase
Mar 13, 2024
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Verified Purchase
Feb 28, 2024
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Verified Purchase
Feb 28, 2024
Durable and easy to reprogram the code.
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Verified Purchase
Feb 22, 2024
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Verified Purchase
Feb 21, 2024
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Verified Purchase
Feb 21, 2024
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Verified Purchase
Feb 19, 2024
The service was excellent.
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Verified Purchase
Feb 18, 2024
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Verified Purchase
Feb 14, 2024
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Verified Purchase
Feb 14, 2024
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Verified Purchase
Feb 7, 2024
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Verified Purchase
Feb 6, 2024
Stopped working firat Texas freeze.
Feels cheap, not $20 worthy. Stopped working after first Texas freeze 1/24.
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Response from MasterLockCompanyFeb 6, 2024
We appreciate your feedback and apologize for your inconvenient experience with this product. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
Feb 5, 2024
New design is bad, failed 4 months
Had one of these locks for many years. New design is not as good an the lock failed in 4 months. Looking for a new lock that is not master. Old lock, you could open it and then change the code. This way, when it is open and hanging there, someone cannot get your combinations. The new lock, the combination cannot be changed while the lock is open. If you forget to lock it and then scramble the numbers, someone can get your code!! Please, go back to the old design.
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Response from MasterLockCompanyFeb 5, 2024
We appreciate your feedback and apologize for your inconvenient experience with this product. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN