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Customer Reviews for MOEN Decorative Metal Diverter Tub Spout in Chrome

Internet #203183724

Model #179101

Store SKU #309703

  • Chrome finish makes it resistant to rust and corrosion
  • Decorative flange adds a versatile accent to the overall design
  • Original Moen product that you can rely on for a lifetime

Customer Reviews

  • 4.4
    out of 269 reviews
  • 81% recommend this product
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Showing 1-30 of 269 reviews
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  • Verified Purchase
worked perfectly. easy install.
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  • Verified Purchase
Glad I found this, despite wrong photo
Before heading to my local Home Depot I checked their website for in-stock slip-on diverter tub spouts. I ignored this Moen option because of wrong photo, glad I saw it in the store. It is more money than their Danco options but worth the extra dollars. If you are wanting a solid slip-on type spout, I recommend this over any universal model as it avoids all the adapters which add installation time and are often problematic (read reviews). Styling is same as Moen's Monticello line. For me, this spout was a perfect replacement and installation was a easy as it gets. Very happy with this purchase.
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    • Recommended
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    • Verified Purchase
    It was easy to install and it was the same as the old one that I replaced
    by
    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    Perfect fit for replacing our tub spout. Good directions, easy to install.
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    • Verified Purchase
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    • Verified Purchase
    by
    • Verified Purchase
    Nothing to add to this review
    by
    • Verified Purchase
    I actually bought two of these for replacing the 16-year old parts in a newly purchased home. Looks like new now. Easy to install.
    by
    • Verified Purchase
    2 found this review helpful
    Needed a replacement for an existing tub and this one fit perfectly and is doing the job well.
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    • Verified Purchase
    Awful instructions. Nothing easy to find online. First install had diverter shoot off due to important metal part not being installed, but rather lying loose in packaging. Poor packaging. #headache
    by
    Response from Moen Plus SupportAug 15, 2023
    Hello Michael and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the set-screw included with the Moen 179101 Decorative Metal Diverter Tub Spout in Chrome was loose in the product packaging. The Moen 179101 Decorative Metal Diverter Tub Spout in Chrome does not come with installation instructions. The Moen 179101 Decorative Metal Diverter Tub Spout in Chrome is a slip-fit tub spout that slides onto the pipe coming through the shower wall and is secured to the pipe with a set screw. Moen’s product specialists are available for pre-purchase, installation, and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time. Moen
    • Verified Purchase
    by
    • Verified Purchase
    by
    • Verified Purchase
    installation was a breeze.
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    Bad design, unnecessary joints
    The plate that goes to the wall is actually a separate piece from the spout. First you need to install the round plate, then install the spout. This causes a joint between the actual spout and the wall plate. If you don't install the spout tight enough, water can enter from the gap. Not sure how Moen missed this small point, what is the need to make them 2 separate pieces? They could manufacture it in one single piece, thus avoiding this additional joint and additional installation step.
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    Response from Moen Plus SupportJul 16, 2023
    Hello Vizk and thank you for the feedback you posted on the Home Depot website. We are sorry to hear of the difficulty you experienced with the installation of the decorative escutcheon ring included with the Moen Decorative Metal Diverter Tub Spout in Chrome. The escutcheon ring is a decorative and optional part; not all installations utilize this part. The Moen Decorative Metal Diverter Tub Spout in Chrome with the included escutcheon ring has been thoughtfully designed, manufactured under strict quality guidelines for reliable performance/excellent value and is backed by our 1-year limited warranty to the original product purchaser. Moen’s product specialists are available for pre-purchase, warranty, installation and repair assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time. Moen
      by
      • Verified Purchase
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      • Verified Purchase
      Broke after four months
      The inner valve that switches from tub to shower is made of plastic. Ours broke apart just four months after we installed it. Finally getting around to replacing this now :/
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      Response from Moen Plus SupportJul 6, 2023
      Hello ET341 and thank you for the feedback you posted on the Home Depot website. We are very sorry to hear of the difficulty that you experienced with your Moen Decorative Metal Diverter Tub Spout in Chrome. What you described is not consistent with the quality we strive to provide. As the original purchaser of the Moen Decorative Metal Diverter Tub Spout in Chrome, this product is covered under the Moen one-year part warranty. Our product specialists would be delighted to work with you to find a satisfactory warranty resolution. Please contact us at 1-800-289-6636; we are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time. Moen
        by
        • Verified Purchase
        This was an exact replacement for a 22 year old...
        This was an exact replacement for a 22 year old spout so it was an easy job. I’d recommend cleaning the pipe of mineral deposits before installation. The hex screw that secures it in place is way better than a Phillips screw that I’ve seen used in some units. June 2023.
        by
        • Verified Purchase
        This is a beautiful spout. Unfortunately, the first one we received was defective, but the replacement was perfect. That is why I gave it 4 stars.
        by
        • Verified Purchase
        The replacement spout installed easily, it looks good, and has a smooth and easy to use diverted. The spout does rotate though.
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        • Verified Purchase
        Spout was easy to install, looks and works great - price is right.
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        • Verified Purchase
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        • Verified Purchase
        Showing 1-30 of 269 reviews

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