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Customer Reviews for MOEN Cartridge Retainer Removal Tool for 2-Handle Faucet

Internet #100439567

Model #179120

Store SKU #1001266256

  • Removes cartridge nuts in 2-handle MOEN faucets
  • Metal construction with chrome finish for strength and durability
  • Backed by a lifetime limited warranty

Customer Reviews

  • 4.2
    out of 587 reviews
  • 81% recommend this product
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Showing 1-30 of 587 reviews
Worked exactly as advertised....
Worked exactly as advertised.
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  • Verified Purchase
Worked as advertised...
Worked as advertised
by
  • Verified Purchase
Exactly what I needed...
Exactly what I needed
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  • Verified Purchase
The product was as advertised and delivered on time....
The product was as advertised and delivered on time.
by
  • Verified Purchase
a big help
This tool is a time and aggravation saver when it comes to removing and installing Moen cartridges
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  • Verified Purchase
  • Recommended
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  • Verified Purchase
I had to wait a week for this five dollar...
I had to wait a week for this five dollar item to arrive and it's trash it fell apart
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Response from Moen Plus SupportApr 11, 2023
Hello HomeDepotCustomer and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the Cartridge Retainer Removal Tool for 2-Handle Faucet did not meet your expectations. The 179120 is designed to remove the cartridge nut on two handle widespread Moen faucets, if the nut cannot be removed, the valve body will need to be replaced. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time. Moen
  • Verified Purchase
Must have tool if you need to do any work...
Must have tool if you need to do any work on sinks faucets. I oder this tool first before stared the work. It made it so easy. MOEN should give this tool when they sell the faucet if you ask me because you cannot do anything without it ( add few dollars extra) thus way everyone has it when they needed. I beat lot of people don't even know about this tool and they struggle when it's time to change the cartridge.
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  • Verified Purchase
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This made the installation of the retaining ring so much...
This made the installation of the retaining ring so much easier. You can do it with needle nose but the plastic will be damaged.
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  • Verified Purchase
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  • Verified Purchase
Still cannot get the cartridge nut out of the whole....
Still cannot get the cartridge nut out of the whole. Never get Moen where hard water is your water source. We have to burn it out.
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  • Verified Purchase
2 found this review helpful
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Glad I had it, wish I could have bought it...
Glad I had it, wish I could have bought it at a local Home Depot.
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  • Verified Purchase
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  • Verified Purchase
Haven’t used it yet, wanted to have it in case...
Haven’t used it yet, wanted to have it in case I need it.
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  • Verified Purchase
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I can't imagine how to get the cartridge out without...
I can't imagine how to get the cartridge out without this removal tool. It was fast and easy and well worth the modest price for saving time and aggravation. I replaced both cartridges even though only one had a drip leak.
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  • Verified Purchase
Time and frustration saver
Useful tool to unscrew the retaining ring on the Moen 1248 cartridges used in my built-in whirlpool tub. The retaining ring, when seated, is at least an inch deep inside the valve body, making removal with common hand tools like needle-nose difficult. The tool is equally useful in reinstalling the retaining ring as the thread pitch is very fine so many revolutions are required. An unexpected use of the tool, at least for me (who reads instructions?), was to reseat the Moen cartridge itself. Despite liberal use of white vinegar, shop towels, and a toothbrush, the cartridge body was still a tight fit requiring significant downward pressure to drive the replacement cartridge all the way down. Pushing on the valve stem might seem like a good idea until you break it but reversing the tool and using the smooth end to apply force evenly around the cartridge body is the way to go. Pro tip - measure the depth that the original cartridge sits down in the value body BEFORE removing it. The replacement needs to go back in just as deep or the value will leak around the body and not pass the full volume of water to the spout. A micrometer depth gauge is perfect but a witness mark on a toothpick is still better than nothing. See any number of YouTube videos before you do it yourself. The are especially helpful if the old cartridge proves difficult to extract.
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  • Verified Purchase
1 found this review helpful
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This is a “must have” tool to replace a faucet...
This is a “must have” tool to replace a faucet cartridge. It makes removing the retaining nut very easy. Just wish it was available in the store.
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  • Verified Purchase
Good tool but would even better if it had two...
Good tool but would even better if it had two holes to insert a screwdriver to use as a turn handle. Had to use pressure pliers to loosen cartridge.
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  • Verified Purchase
1 found this review helpful
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  • Verified Purchase
This should have handle. so we can apply proper force...
This should have handle. so we can apply proper force to remove stuck plastic nut. I tried it and it damage the nut gage and now that part is stuck in faucet.
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Response from Moen Plus SupportJan 30, 2023
Hello Khalid and thank you for your feedback on the Home Depot website. We are sorry to hear of the difficulty you experienced with the Moen Cartridge Retainer Removal Tool for 2-Handle Faucet. Our product specialists are available for technical installation and would be happy to help you; please feel free to call us at 1-800-289-6636. We are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time. Moen
  • Verified Purchase
1 found this review helpful
Showing 1-30 of 587 reviews

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