Hello Buyer and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the Moen Banbury 24 in. Towel Bar in Mediterranean Bronze did not meet your complete expectations. Moen takes consumer comments very seriously and we are happy to have the opportunity to hear your opinion. Should you require warranty assistance for this or any other Moen product you purchased, please call us at 1-800-289-6636. We are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.