#1 Home Improvement Retailer

Customer Reviews for LG 1.8 cu. ft. Over the Range Microwave with Sensor Cook and EasyClean in Stainless Steel

Internet #205181577

Model #LMV1831ST

Store SKU #1003344326

  • Large capacity microwave oven allows for varying size dishes
  • LG Sensor Cook automatically adjusts time for optimal cooking
  • EasyClean Anti-Bacterial Coating resists stains and build up

Customer Reviews

  • 4.1
    out of 2,400 reviews
  • 78% recommend this product
Filter by:
Showing 1-30 of 2,400 reviews
MY LG MICROWAVE STARTED ON FIRE!!! I PURCHASED A LG REFRIGERATOR ( HAD 2 COMPRESSORS REPLACED), A...
MY LG MICROWAVE STARTED ON FIRE!!! I PURCHASED A LG REFRIGERATOR ( HAD 2 COMPRESSORS REPLACED), A STOVE ( CIRCUIT BOARD HAD TO BE REPLACED AT MY COST...HALF OF PANEL STILL DOES NOT WORK) AND A DISHWASHER THAT SMELLS LIKE IT IS BURNING EACH TIME WE USE IT. LG HAS THE ABSOLUTELY WORST CUSTOMER SERVICE. IT IS IMPOSSIBLE TO GET ANYONE TO EVEN WANT TO REPAIR THESE APPLIANCES AS THEY SAY LG PROVIDES NO TRAINING. HOME DEPOT NEEDS TO STOP CARRYING LG APPLIANCES. AS FOR HOMEDEPOT........I ASKED FOR SOMEONE FROM THE HOME DEPOT/LG TEAM TO CALL ME. THAT WAS OVER A MONTH AGO!!!!! NO CALL YET!
by
  • Verified Purchase
Features are Great!
[This review was collected as part of a promotion.] We bought this almost a year ago and have enjoyed this microwave. It has a Reheat mode that our previous one did not. It’s also a bit more spacious than what we had before. Works like a charm!
by
    • Recommended
    Satisfied with my purchase. Very good - quality wise...
    Satisfied with my purchase. Very good - quality wise . I will recommend LG microwave to all. I gave 4 because I cannot say anything about reliability. I just bought it 1 month ago.
    by
    • Verified Purchase
    Possibe Fire hazzard. Hard to see #'s or ltrss
    [This review was collected as part of a promotion.] Bought 4 mo. Ago & rubber cover over fan ++ melted./ charred & made a loud popping sound during melting butter in glass contaner. No butter splatters on interior. Tech said it was a sparking..& just replacing the rubber cover!! My electrician says something shorted out..I think this is a fire hazzard
    by
      Like the looks!
      [This review was collected as part of a promotion.] I bought this to replace an old microwave that did not have a turntable and to update my kitchen. Overall I am very satisfied with it’s performance and appearance. My only criticism is that the touchpad is difficult to read in subdued light.
      by
        • Recommended
        Easy install
        [This review was collected as part of a promotion.] Was easy to install connected under the cabinet and to the wall took 20 minutes to complete after setup
        by
          • Recommended
          BEST MICROWAVE
          [This review was collected as part of a promotion.] PROBABLY THE BEST MICROWAVE WE EVER HAD. GREAT FEATURES. BEAUTIFUL.GET LOTS OF COMPLEMENTS FROM FRIENDS. EVERYTHING WORKS AS EXPECTED
          by
            • Recommended
            Easy to install
            [This review was collected as part of a promotion.] This microwave was easy to install, works great and looks good. We now have counter space.
            by
              • Recommended
              [This review was collected as part of a promotion.] Great features good price, easy to use, very attractive
              by
                • Recommended
                Powerful
                [This review was collected as part of a promotion.] Quickly cooks and easy to clean. Only problem was a small piece of plastic that looks like plastic wrap that is stuck between two sheets of glass in the door. Plastic was there when microwave was delivered.
                by
                  • Recommended
                  Love the easy clean interior
                  [This review was collected as part of a promotion.] After a whole year without an above stove microwave because I want one that met my requirements, I am very pleased with my selection and purchased.
                  by
                    • Recommended
                    User friendly
                    I purchased this microwave a couple months and it is wonderful. So easy to use and it looks very nice in my kitchen as well. It was a great deal for the money. I would recommend it to everyone.. Very user friendly.
                    by
                      • Recommended
                      Control panel much to doc cannot see anything need
                      [This review was collected as part of a promotion.] Control panel much to Dark need flashlight to see it
                      by
                      Response from LGE Social MediaJan 6, 2021
                      Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
                        Something is good I’ve wanted for a long time.
                        [This review was collected as part of a promotion.] Economically great and not to complicated to install. I love my microwave vent appliance.
                        by
                          • Recommended
                          I’m in love with this unit
                          [This review was collected as part of a promotion.] I bought this 2 months ago it is one of the best so far so good hopefully it really stay like this for a very very long time! My food hot so fastt!
                          by
                            • Recommended
                            A very nice unit
                            [This review was collected as part of a promotion.] It works effortlessly, but don't trust the installation template, it's off by a lot. Measure the holes on the unit for the front mounting holes of your cabinet. Otherwise it's a very competent device.
                            by
                              • Recommended
                              Love the sensor cooking
                              [This review was collected as part of a promotion.] Purchased 2 weeks ago to replace an outdated model. Really enjoy the sensor cooking feature and the detailed finish looks great.
                              by
                                • Recommended
                                Poor built quality
                                Feature-wise, this microwave does all of the basics with preprogrammed settings for food, reheat options, etc. Quality-wise, this microwave has irritating design flaws. Upon installation, the top of the microwave would not pull tight to the underside of cabinet and the flimsy sheetmetal flexed. I took it down 3 times, only to conclude that there is no reenforcement for the overhead bolts to thread into, so the thin metal leaves very weak support for the weight of the microwave. I resorted to putting a self-taping sheetmetal screw into the side of the unit to anchor it to a side cabinet and take the weight off the top of the unit instead. I've also noticed that the touch panel requires a lot of force to push buttons and creaks and flexes directly over the +30 second button. Lastly the door slopes upward from right to left so the lines aren't clean when you look straight on it. Overall this unit fails in the basically quality test for me and I am very disappointed to have made this purchase. I would have returned it promptly but the original unit took over a week to ship to me with no in-store pickup option available, so a return would have been a large hassle. I would recommend folks look for a better model before purchasing.
                                by
                                Response from LGAnswersOct 15, 2020
                                We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG
                                  13 found this review helpful
                                  Bought the whole kitchen suite. Working as required. Only wish all of the manufactures would...
                                  Bought the whole kitchen suite. Working as required. Only wish all of the manufactures would get together and have standard hanging devices and hole placements. I had to drill new holes in cabinet floor to hang this microwave.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  1 found this review helpful
                                  Easy installation. Very quiet. Easy to clean interior. Has light, timer feature & 2 speed exhaust...
                                  Easy installation. Very quiet. Easy to clean interior. Has light, timer feature & 2 speed exhaust fan, defrost settings.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  3 found this review helpful
                                  We had LG microwave for at lest 15 years. Good product. We like it.
                                  We had LG microwave for at lest 15 years. Good product. We like it.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  1 found this review helpful
                                  This microwave does a decent job heating food, and the overall look is nice, but I don't think I'...
                                  This microwave does a decent job heating food, and the overall look is nice, but I don't think I'd recommend this unit. I'm a fan of LG, but this is not a high quality appliance. The price is on the low end, so I should have been prepared for that. The buttons are really hard to push, and the clock/timer is obscured when standing to the right of center. Sounds a little 'hollow' when closing the door. Also, the beeping sounds are annoyingly loud. I gave this three stars because it does the job and is relatively cheap, but would not recommend to a friend.
                                  by
                                  • Verified Purchase
                                  12 found this review helpful
                                  Breaks very easily
                                  Over the past two years we have had to buy multiple part for the microwave because it Handel has fallen off multiple times and almost every few months the plastic at the bottom has fallen off and and had to buy a whole new door multiple times and cost us 300-400 dollars.
                                  by
                                  Response from LGAnswersSep 24, 2020
                                  This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette LG
                                    8 found this review helpful
                                    Not built to last!!!!
                                    Purchased this microwave in sept. of 2019 as part of a 4 piece kitchen package. It started getting louder after first 3 months, just thought it was something we would have to live with until it dies on April 12, 2020. First of all the microwave has some good and bad features. It softens and melts butter and defrosts frozen meats very well. The light does not have a night light and gets hot. The beeps on the keypad can not be disabled, very annoying when trying to heat up stuff when people are sleeping. We really like the other appliances but never really cared for the microwave. It was actually a step down from our 14 year kenmore microwave it replaced. We decided to just buy a new different brand instead of trying to get this one fixed. Very disappointing product.
                                    by
                                    Response from LGAnswersSep 23, 2020
                                    We are sorry that your microwave did not work properly. We are continuously working to improve the quality of our products and anticipate market demands tat drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG
                                      9 found this review helpful
                                      A little hard for one person to install over the oven, but if you have a little help it is very e...
                                      A little hard for one person to install over the oven, but if you have a little help it is very easy to install with all the instructions provided.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      The only thing this microwave is missing is smart buttons for 1, 2 and 3 minutes. Other than that...
                                      The only thing this microwave is missing is smart buttons for 1, 2 and 3 minutes. Other than that it works great.
                                      by
                                      • DIY
                                      • Verified Purchase
                                      • Recommended
                                      2 found this review helpful
                                      I like the options the touch control seems to have to be pushed harder than thought but its fine
                                      I like the options the touch control seems to have to be pushed harder than thought but its fine
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      1 found this review helpful
                                      Definitely an upgrade
                                      [This review was collected as part of a promotion.] We bought this over the Christmas holidays to replace the 80’s microwave that came with the purchase of our house. Literally in 7 minutes we had a full course chicken meal ready to eat for dinner a few days later.
                                      by
                                        • Recommended
                                        according to Home Depot, this would fit under my cabinets and over my stove because the distance ...
                                        according to Home Depot, this would fit under my cabinets and over my stove because the distance between the stove top and the bottom of the cabinets was over 30 ". BUT my cabinet people said it's the distance between the stove top and the bottom of the microwave that matters, and that needs to be (I can't remember if it's 15" or 16"). Perhaps because I have gas stove? BUT it WON'T FIT over the stove. My distance now is 32", or 31" from top of grate to bottom of cabinet
                                        by
                                        Response from LGAnswersJan 7, 2020
                                        We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP LG
                                          3 found this review helpful
                                          Loving the cooking space, quite, easy clean & just looks...
                                          Loving the cooking space, quite, easy clean & just looks good! EASY to operate, the engery save meant a lot to me. Didnt need another clock. Seems ever appliances has a clock...ugh
                                          by
                                          • Verified Purchase
                                          1 found this review helpful
                                          Showing 1-30 of 2,400 reviews