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Customer Reviews for KitchenAid 4-Burner Built-in Propane Gas Island Grill Head in Stainless Steel with Rotisserie Burner

Internet #204268052

Model #740-0780

Store SKU #1000017978

Customer Reviews

  • 3.8
    out of 313 reviews
  • 66% recommend this product
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Showing 1-30 of 313 reviews
by
    Great built in grill. Good price/value. Delivery from Home Depot...
    Great built in grill. Good price/value. Delivery from Home Depot was on time and professional. Had to hire a different company for installation. Just love it
    by
    Response from HappyGrillingfromNexgrillNov 9, 2021
    Hello Jill - Thank you for taking the time to provide your feedback of our product. Happy Grilling from all of us at The Grill Services! Nexgrill
      by
        by
          Very hard to convert to natural gas. Professional handyman...
          Very hard to convert to natural gas. Professional handyman had to do it and install.
          by
          Response from HappyGrillingfromNexgrillSep 23, 2021
          Hello HomeDepotCustomer - Thank you for taking the time to provide your feedback of our product. Happy Grilling from all of us at The Grill Services! Nexgrill
            Easy to install and works excellent....
            Easy to install and works excellent.
            by
            Response from HappyGrillingfromNexgrillSep 17, 2021
            Hello HomeDepotCustomer - Thank you for taking the time to provide your feedback of our product. Happy Grilling from all of us at The Grill Services! Nexgrill
              by
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                Response from HappyGrillingfromNexgrillAug 16, 2021
                Hello HomeDepotCustomer - Thank you for taking the time to provide your feedback of our product. Happy Grilling from all of us at The Grill Services! Nexgrill
                  I had grill installed by a professional and it looks...
                  I had grill installed by a professional and it looks awesome
                  by
                  Response from HappyGrillingfromNexgrillJul 10, 2021
                  Hello Gigi, this is Roland. Thank you for taking the time to provide your review. Happy Grilling from all of us at The Grill Services! Nexgrill
                  • Verified Purchase
                  Rating provided by a verified purchaser...
                  Rating provided by a verified purchaser
                  by
                  Response from HappyGrillingfromNexgrillJul 10, 2021
                  Hello HomeDepotCustomer, this is Roland. Thank you for taking the time to provide your review. Happy Grilling from all of us at The Grill Services! Nexgrill
                  • Verified Purchase
                  I had to slightly modify the existing brick enclosure to provide proper support for the base of ...
                  I had to slightly modify the existing brick enclosure to provide proper support for the base of the new gas grill. Once installed and jetted for natural gas, the grill performed very efficiently. The shields over the burners are a plus, as they distributed the heat from the burners and kept the burners free from spillage. Clean-up was relatively easy with vinegar and water solution. Glass cleaner easily cleaned up the exterior. The price, although not inexpensive, seems reasonable because of the quality of the material. The 4 separate burners are a plus After owning the unit for approximately 4 weeks we are happy with the cooking performance of the grill.
                  by
                  Response from HappyGrillingfromNexgrillJul 11, 2021
                  Hello Johnny70, this is Roland. Thank you for taking the time to provide your review. Happy Grilling from all of us at The Grill Services! Nexgrill
                  • Verified Purchase
                  • Recommended
                  Excellent island grill! Excellent price!!...
                  Excellent island grill! Excellent price!!
                  by
                  Response from HappyGrillingfromNexgrillJun 26, 2021
                  Hello HomeDepotCustomer, this is Roland. Thank you for taking the time to provide your review. Happy Grilling from all of us at The Grill Services! Nexgrill
                  • Verified Purchase
                  by
                  • Verified Purchase
                  A ton of cooking space! Sturdy design....
                  A ton of cooking space! Sturdy design.
                  by
                  Response from HappyGrillingfromNexgrillJun 26, 2021
                  Hello HomeDepotCustomer, this is Roland. Thank you for taking the time to provide your review. Happy Grilling from all of us at The Grill Services! Nexgrill
                  • Verified Purchase
                  clean grease off
                  How can i clean the grill? I habe tried so many products and the grease stain will not come out. Thats the only issue im having..
                  by
                  Response from HappyGrillingfromNexgrillJun 17, 2021
                  Hello HomeDepotCustomer, this is Roland. Thank you for your inquiry!
                  Please refer to the General Cleaning section for stainless steel and exterior cleaning on page 24 of the owners manual: https://images.thdstatic.com/catalog/pdfImages/f5/f52bc67e-a663-4427-9d28-18d7fc64e2df.pdf
                  Should you have additional questions, please feel free to reach out to us at 800-913-8999. Thank you again for your inquiry and Happy Grilling from all of us at The Grill Services! Nexgrill
                    • Recommended
                    It didnt work and had to be returned...and this was the second one I purchased.
                    It didnt work and had to be returned...and this was the second one I purchased.
                    by
                    Response from HappyGrillingfromNexgrillJun 10, 2021
                    Hello HomeDepotCustomer, this is Roland. Thank you for your purchase and feedback.
                    I was sorry to hear that you were not completely satisfied with our product, and I want to make sure that we address all your concerns.
                    Please feel free to call us at 800-913-8999 if you would need further assistance. Thank you for your valuable feedback and we look forward hearing from you. Thank you again from all of us at The Grill Services! Nexgrill
                    • Verified Purchase
                    It fit my space and I converted to natural gas...
                    It fit my space and I converted to natural gas with the kit provided. I works great and matches my inside kitchen appliances.
                    by
                    Response from HappyGrillingfromNexgrillJun 10, 2021
                    Hello Diosdel4, this is Roland. Thank you for taking the time to provide your review. Happy Grilling from all of us at The Grill Services! Nexgrill
                    • Verified Purchase
                    Rating provided by a verified purchaser...
                    Rating provided by a verified purchaser
                    by
                    Response from HappyGrillingfromNexgrillMay 18, 2021
                    Hello HomeDepotCustomer, this is Roland. Thank you for taking the time to provide your review. Happy Grilling from all of us at The Grill Services! Nexgrill
                    • Verified Purchase
                    Stay Away if you plan Conversion to Natural Gas
                    This would be a fairly straightforward conversion to natural gas IF you can get the orifices. Home Depot does not have them and told us to contact KitchenAid. We have contacted KitchenAid multiple times, and have been told someone from another department will call us back within 24 hours. No one has. We will continue calling, but if you want a grill ready to go with natural gas, do not get this one!
                    by
                    Response from HappyGrillingfromNexgrillMay 15, 2021
                    Hello DNW, this is Roland. Thank you for your purchase and feedback.
                    I was sorry to hear that you were not completely satisfied with our product and I want to make sure that we address all your concerns. The natural gas orifices are included with the grill. The 4 main burner gas valve orifices for propane and natural gas are pre-installed. You would only need to remove the propane orifices. The natural gas orifice for the rotisserie burner gas valve comes in a plastic bag with the manual package. Please refer to the Gas Conversion section of the owner's manual in the link below for step by step conversion instructions: https://images.thdstatic.com/catalog/pdfImages/f5/f52bc67e-a663-4427-9d28-18d7fc64e2df.pdf
                    Please feel free to reach out to us at 800-913-8999 if you would need further assistance. Thank you for your valuable feedback and we look forward hearing from you. Thank you again from all of us at The Grill Services! Nexgrill
                      1 found this review helpful
                      Easy to install. I was able to quickly convert it...
                      Easy to install. I was able to quickly convert it to use natural gas with the provided conversion kit. Very sleek and we are enjoying an early summer grilling.
                      by
                      Response from HappyGrillingfromNexgrillMay 14, 2021
                      Hello HomeDepotCustomer, this is Roland. Thank you for taking the time to provide your review. Happy Grilling from all of us at The Grill Services! Nexgrill
                      • Verified Purchase
                      Bad igniter after only 3 years
                      Only two 2-3 years the igniters aren't working. Replaced the battery, still no luck. Very frustrating for this much $$$. What's a good brand of igniters for this?
                      by
                      Response from HappyGrillingfromNexgrillMay 1, 2021
                      Hello Aurel, this is Roland. Thank you for your purchase and feedback.
                      I was sorry to hear that you were not completely satisfied with our product and I want to make sure that we address all your concerns.
                      Please feel free to reach out to us at 800-913-8999 if you would need further assistance. Thank you for your valuable feedback and we look forward hearing from you. Thank you again from all of us at The Grill Services! Nexgrill
                        Having major buyer's remorse. Would not recommend this bbq.
                        This bbq is made of the poorest quality stainless steel ever! Ours was purchased last June, and it is already changing colors. The interior is impossible to clean.
                        by
                        Response from HappyGrillingfromNexgrillApr 16, 2021
                        Hello DA, this is Roland. Thank you for your purchase and feedback.
                        I was sorry to hear that you were not completely satisfied with our product and I want to make sure that we address all your concerns.
                        Please feel free to reach out to me directly at wecare@nexgrill.com or call us at 800-913-8999 if you would need further assistance. Thank you for your valuable feedback and we look forward hearing from you. Thank you again from all of us at The Grill Services! Nexgrill
                          1 found this review helpful
                          It looks great! I haven’t been able to install it,...
                          It looks great! I haven’t been able to install it, yet.
                          by
                          Response from HappyGrillingfromNexgrillApr 16, 2021
                          Hello HomeDepotCustomer, this is Roland. Thank you for taking the time to provide your feedback and review. Happy Grilling from all of us at The Grill Services! Nexgrill
                          • Verified Purchase
                          Rating provided by a verified purchaser...
                          Rating provided by a verified purchaser
                          by
                          Response from HappyGrillingfromNexgrillApr 16, 2021
                          Hello HomeDepotCustomer, this is Roland. Thank you for taking the time to provide your feedback and review. Happy Grilling from all of us at The Grill Services! Nexgrill
                          • Verified Purchase
                          by
                          • Verified Purchase
                          Very good value. Solid construction. Installation in an existing enclosure was straightforward....
                          Very good value. Solid construction. Installation in an existing enclosure was straightforward. Burners run a little hotter toward the front. Electric ignition works consistently (it also comes with a match holder for manual lighting). Only negative is that after the first rain storm there was a bit of water in the thermometer. That dried out after a couple days in the sun. I now have the grill cover to prevent future problems.
                          by
                          Response from HappyGrillingfromNexgrillApr 16, 2021
                          Hello HomeDepotCustomer, this is Roland. Thank you for taking the time to provide your feedback and review. Happy Grilling from all of us at The Grill Services! Nexgrill
                          • Verified Purchase
                          • Recommended
                          Rating provided by a verified purchaser...
                          Rating provided by a verified purchaser
                          by
                          Response from HappyGrillingfromNexgrillMar 19, 2021
                          Hello HomeDepotCustomer, this is Roland. Thank you for taking the time to provide your review. Happy Grilling from all of us at The Grill Services! Nexgrill
                          • Verified Purchase
                          Rating provided by a verified purchaser...
                          Rating provided by a verified purchaser
                          by
                          Response from HappyGrillingfromNexgrillMar 13, 2021
                          Hello HomeDepotCustomer, this is Roland. Thank you for taking the time to provide your review. Happy Grilling from all of us at The Grill Services! Nexgrill
                          • Verified Purchase
                          Rating provided by a verified purchaser...
                          Rating provided by a verified purchaser
                          by
                          Response from HappyGrillingfromNexgrillMar 11, 2021
                          Hello HomeDepotCustomer, this is Roland. Thank you for taking the time to review our product. I would like to speak to you directly to see if you can give me insight on why you rated it like you did and maybe get feedback on what we can improve. Please feel free to reach out to me directly at wecare@nexgrill.com or call us at 800-913-8999. Happy Grilling from all of us at The Grill Services! Nexgrill
                          • Verified Purchase
                          Rating provided by a verified purchaser...
                          Rating provided by a verified purchaser
                          by
                          Response from HappyGrillingfromNexgrillMar 13, 2021
                          Hello HomeDepotCustomer, this is Roland. Thank you for taking the time to provide your review. Happy Grilling from all of us at The Grill Services! Nexgrill
                          • Verified Purchase
                          Showing 1-30 of 313 reviews

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                          Outdoor Living Product Type

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                          Side Burners

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                          Number of Burners

                          4

                          1

                          6

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                          Grill/Smoker Fuel Type

                          Propane

                          Natural Gas, Propane

                          Propane

                          Grill Assembly

                          Pre-Assembled

                          Pre-Assembled

                          Product Height (in.)

                          5.5 in