Had first one for five years and loved it. When it started having issues, we ordered another one. Within 2 weeks, the cup sizes were getting smaller and smaller. Complained, got a new one, which went almost four weeks before it did the same thing. I don't really want to go through customer service and get a third machine, so am ready to switch to another company! We really enjoyed our first machine and are very disappointed with the new ones.
by
Customer review from keurig.com
Mar 21, 2015
Disappointed
I bought a Keurig a couple of years ago, and I have not experienced any problems. I ordered a Keurig as a gift for a relative, and they have had constant problems. The water does not always heat, it takes several attempts to make a single cup, etc. We are visiting our relative and saw first-hand the problems they have been experiencing. I am ordering them a new Keurig, and I hope the quality has improved since June 2014 when I purchased the first gift. Very disappointed in my last purchase.
by
Customer review from keurig.com
Mar 21, 2015
Awesome machine
I use it every day. Quick, clean , fast and no waist
by
Recommended
Customer review from keurig.com
Mar 20, 2015
Think it's great!!
Like a brewed cup of coffee, Like the flavor of the brews, Variety of flavors, Attractive styling.
by
Recommended
Customer review from keurig.com
Mar 20, 2015
Favorite appliance
I use the keurig everyday ---coffee tea lemonade spiced cider green tea morning noon night
by
Recommended
Customer review from keurig.com
Mar 19, 2015
Beautiful in Patriot Blue
Just received the coffee maker and is beautiful looking and makes great coffee for me so far. Glad I made this purchase.
by
Recommended
Customer review from keurig.com
Mar 19, 2015
Do NOT Recommend
Mine continues to have a mind of it own...sometimes it works, sometimes it don't. The lights come on, but sometimes nothing happens when you press the brew buttons. Sometimes it will give you 4oz of coffee when you press the button for 10 oz. Sometimes you get grounds in your coffee. Other times, about 2 out of 10, it will brew a perfect cup. I have written to Keurig and have gotten absolutely no response. They are a big company and my little problems are irrelevant to them, so I won't be buying Keurig again.
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Customer review from keurig.com
Mar 18, 2015
Great machine, Versitility
The product is very easy to use and is lets you pick coffee temp. and size of cup. I find water canister a little awkward for me since I am short, hubby has not trouble with it.
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Recommended
Customer review from keurig.com
Mar 18, 2015
We absolutley love it.
We love it because we both like different coffee tastes. I only drink caffe Mocca .Escapes. Wish they were a little less expensive. That would help fixed income people like us. Thank you for your quality.
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Recommended
Customer review from keurig.com
Mar 17, 2015
only time will tell
this is my 4th brewer in less than a year, may be i'm just cursed but they work fine for a while then just up and die.
by
Customer review from keurig.com
Mar 16, 2015
THE BEST BREWER EVER
I am also the owner of a 2.0 model and this by far is the best one! I've never had trouble with it and had to have my 2.0 550 replaced after 3 months of use.
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Recommended
Customer review from keurig.com
Mar 15, 2015
Perfect Machine
I love the Elite45 its simple, easy to use. not much upkeep and sits nicely in the kitchen area. Also its a nice feature for having friends over you can use Keurig coffee or add your own flavor in the Café Cups.
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Recommended
Customer review from keurig.com
Mar 15, 2015
It Still Works
I love the quickness of the brewing, easy fill water reserve, I like the fact you can purchase a variety of different coffees to sample. So far everything has been great with this coffee maker, haven't had it that long and hopefully it will last.
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Recommended
Customer review from keurig.com
Mar 14, 2015
MAKES LIFE EASY!
I bought this machine for my husband last Christmas because he has a disability that effects his hand strength. The ease of this machine allows him the ability to make his own coffee any time he wants one, and be able to lift his cup out of the machine with both his hands without parts of the machine getting in the way. I too have enjoyed sampling new flavors and have narrowed down my favorites that I am never out of stock of :-) We each drink about 8 cups a day, so the durability thus far is fantastic...never have had a single problem and would highly recommend this machine.
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Recommended
Customer review from keurig.com
Mar 13, 2015
Larger Tank
Love the K45, but a 48 oz water tank is just not enough water. I guess that's why on the 2.0 they have 60,70,80 oz tanks.
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Recommended
Customer review from keurig.com
Mar 13, 2015
Love my Keurig
Love not having to make a pot of coffee. The single cup is so convenient and the selection of coffee is excellent!
by
Recommended
Customer review from keurig.com
Mar 13, 2015
Coffee comes out great
This one is working after returning 4 others that did not work. Embarrassing when you give as a gift. No compensation either for my troubles and the embarerising situation with the back and forth
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Customer review from keurig.com
Mar 4, 2015
Saved us so much money
The Keurig K45 is the best invention ever. Now we can have just one cup without having to make a pot of coffee and wasting 70% I absolutely recommend this to anyone looking for a great system
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Recommended
Customer review from keurig.com
Mar 3, 2015
Still the one!
I love the coffeemakers and coffees! Have one of each coffeemaker, (home, business and travel) and a variety of the coffees. Now I can't wait to wake up in the morning to choose my flavor for the day! Thanks, Keurig, for the free packs for this review.
by
Recommended
Customer review from keurig.com
Mar 2, 2015
LOVE OUR KEURIG !!
I can actually make a good cup of coffee all by myself. And, it's so convenient.
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Recommended
Customer review from keurig.com
Mar 2, 2015
Replaced three times
We are awaiting delivery of our third replacement machine. The first two K40 machines were replaced under waranty after they quit brewing and just buzzed when a button was pushed. Now they are sending a K45, and from reading these reviews it looks like we should expect more of the same very poor quality product. What is wrong with this company and their quality control?
by
Response from May 20, 2016
Hi Mike,
Hello We understand your frustration, let us help you out, we will send this information to the Customer Care department, they will contact you and will find the best way to help you out. Keurig Care
Customer review from keurig.com
Mar 1, 2015
worth every penny
I use my keurig every morning. It's my morning drug giving me energy, keeping me awake and alert, and is like having desert but healthier. The machine is low maintenance saving time with minimal cleaning. The coffee taste so fresh and you can definitely tell the difference from regular multi cup coffee.
by
Recommended
Customer review from keurig.com
Mar 1, 2015
Best coffeemaker ever
I received a keurig as a gift and it's one of the best gift I've ever gotten. I gifted 2 of these one for our business and one to a coworker and they are as happy as i am with mine. I use mine about 4 times everyday. And still work perfect as the day I got it.
by
Recommended
Customer review from keurig.com
Mar 1, 2015
Best coffee maker ever
I received a keurig as a gift and I gave 2 as a gift. I'm extremely satisfied. Thank you keurig for the free pack for this review. It was my pleasure.
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Recommended
Customer review from keurig.com
Mar 1, 2015
love my brewer
I love my Keurig! I love having the option to make so many different flavors. It's like having my own coffee shop in my kitchen. I can't even imagine going back to the "old" way of making coffee.
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Recommended
Customer review from keurig.com
Mar 1, 2015
Always breaking down
I've had 3 machines in a year I'm not buying another
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Customer review from keurig.com
Feb 28, 2015
Keurig is my new best friend!
I use the Keurig on my days off from work. When i wake up, my mornings feel more peaceful and less pressured because I know the Keurig will work fast and I can really enjoy my steamy hot beverage in bed. Thanks, Keurig, for the free packs for this review. Hubby uses our Keurig day and night, and wouldn't have it any other way.
by
Recommended
Customer review from keurig.com
Feb 28, 2015
A great cup of coffee each time
I use this every morning to either brew coffee or for hot water to a tea bag. I don't have to worry about left over coffee.
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Recommended
Customer review from keurig.com
Feb 28, 2015
Keurig, where have you been all my life?
My husband and I are the only ones in our household that drink coffee so the single cup brewer is perfect for us!! Also, my husband leaves for work early in the morning, so it is so fast and convenient to make a travel cup of coffee to go!! Love, love, love my Keurig!!!