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Customer Reviews for KOHLER Archer 20 in. Vitreous China Undermount Bathroom Sink in Black with Overflow Drain

Internet #202515436

Model #K-2355-7

Store SKU #1000476737

Customer Reviews

  • 4.5
    out of 174 reviews
  • 88% recommend this product
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Showing 1-30 of 174 reviews
Arrived in pieces
This is what I found when I opened the box. Its not even chipped, it’s completely shattered.
by
Response from Kohler Product ExpertFeb 6, 2024
Hello Marlene, this is is Lisa with Kohler Co. I am sorry to hear of the condition of the sink, when it arrived to your home. As the manufacturer, we want to ensure we can provide a product to you that exceeds your expectations and arrives to you safely. I apologize this has not occurred. If you have any additional questions or concerns, please feel free to contact us at KohlerCustServ@Kohler.com. We are glad to help! Sincerely, Lisa A., Kohler Customer Service.
    • Recommended
    I bought the archer tub so decided to buy the sink to match. It's the prefect addition. Good siz...
    I bought the archer tub so decided to buy the sink to match. It's the prefect addition. Good size, exegetical quality, easy to install to the countertop and the design is beautiful. Definitely happy with our choice.
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    • Verified Purchase
    • Recommended
    Had it installed with a Cambria quartz vanity top from Home Depot; really pleased we went with th...
    Had it installed with a Cambria quartz vanity top from Home Depot; really pleased we went with the Archer sink. Installed a Delta Davis 4 in. Centerset 2-Handle Bathroom Faucet in Chrome. Really lovely set. The vanity also came from Home Depot; really pleased with all four pieces.
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    • Verified Purchase
    • Recommended
    1 found this review helpful
    Do NOT buy the white or light-colored sink. Especially if you have well water. I purchased two of...
    Do NOT buy the white or light-colored sink. Especially if you have well water. I purchased two of these sinks. The area around the sink stopper has a stain around it from when the water sits after use. Nothing will get the stain out. I followed all the instructions in the documentation and called Customer Service for help. None of the suggestions would remove the stain. The sink (we mostly use one of the sinks) was replaced and, at my expense, a plumber reinstalled the replacement. The new sink is now stained as well. So I have to live with these unsightly stained sinks. I hate them.
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    Response from Kohler Product ExpertMay 18, 2019
    Kay, my name is Jessica with Kohler Customer Service. I am sorry to hear of the staining you are experiencing with your Archer sink. We take pride in our designs and are disappointed that your experience has been less than exceptional. The following link is to the Care and Cleaning guide for the sink: https://bit.ly/2Qdq0aP. We would also like to hear more about your experience with this sink. Please contact our Customer Service team at KohlerCustServ@kohler.com. We hope to hear from you soon! - Jessica P. KOHLER Customer Service.
      1 found this review helpful
      The sink mounted cleanly under the vanity top. However; The area that the Delta Faucet drain seat...
      The sink mounted cleanly under the vanity top. However; The area that the Delta Faucet drain seats in, is not concentric. In other words, the drain does not seal to the bottom of the sink. So far, we've not been able get it to seal. Replacing the sink is not really an option at this point. Plumber's putty does not seal the gap. Silicone is going to look terrible and probably make a mess. This is not the first Kohler product we've had problems with. I would recommend that you test fit your drain at the time of purchase, not after the sink is installed.
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      Response from Kohler Product ExpertApr 3, 2018
      mdw, my name is Jessica with Kohler Customer Service. I am very sorry to hear of the issue you are experiencing. We take pride in our designs and are disappointed that your experience has been less than exceptional. Please contact our Customer Service team at KohlerCustServ@kohler.com. We would like to speak with you further and assist with a resolution. We look forward to hearing from you soon! - Jessica P. KOHLER Customer Service.
      • Verified Purchase
      5 found this review helpful
      Beautiful sink. We mounted under Black Galaxy granite countertop and it looks terrific. The sin...
      Beautiful sink. We mounted under Black Galaxy granite countertop and it looks terrific. The sink is deep enough that you are able to get your hands under water coming from a standard sink faucet, and water is not able to splash back out onto top of counter.
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      • Verified Purchase
      3 found this review helpful
      We have been using the new sinks for 4 weeks and love them. They are larger than we thought they...
      We have been using the new sinks for 4 weeks and love them. They are larger than we thought they would be, which is a plus. The almond color is great, and we love geometric shape and the pop up drain. We purchased 5 to change out every vanity sink in the house. We are not disappointed.
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      • Verified Purchase
      • Recommended
      2 found this review helpful
      beautiful sink
      This sink is lovely and functions extremely well. I would highly recommend it - you will not be disappointed!
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        • Recommended
        4 found this review helpful
        Sinks look great!
        The sinks really stand out because of the extra edge around the top. With our new faucets and drains the sinks look exceptional.
        by
        • Verified Purchase
        • Recommended
        1 found this review helpful
        Great choice
        I had such a difficult time finding the perfect sink and succeeded by getting this one! It is so stylish and unique. I bought two for my new master bath remodel. I was lucky- they were in stock at my local Home Depot.
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          • Recommended
          9 found this review helpful
          Stylish bathroom sink
          In upgrading our bathrooms, we decided to go with the new rectangular sinks by Kohler / Archer. We love the results!
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          • DIY
          • Verified Purchase
          • Recommended
          7 found this review helpful
          Beautiful elegant contemporary sink
          I searched around for a rectangle sink for a long time for our ensuite, but didn't want a flat bottom one. Then I found the Archer sink. Absolutely love it! Elegant and contemporary and easy to clean. Love it so much that I just purchased another one today for our main bathroom. Regular price is very reasonable but I was lucky enough to get it on sale, sweet!
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            • Recommended
            Good choice.
            After a lot of searching we chose "Archer" by Kohler. Good decision as it achieves the look we wanted and within the price we wanted to pay. They are good quality, good size, good depth so no splashing issue there and the "biscuit" color is perfect with countertop. Maybe a bit more effort to clean, with the squared sides, but definitely no biggie there. Delivery was on schedule, in fact a day earlier than expected. Delivered right to our front door, didn't have to lug it from the store. Really pleased with our purchase.
            by
            • DIY
            • Verified Purchase
            • Recommended
            8 found this review helpful
            by
            • Verified Purchase
            Poorly packaged from Kohler- corner of sink was broken when box was opened
            by
            • Verified Purchase
            The sinks look well made. We are waiting for the countertops to be manufactured so they sinks have not been installed.
            by
            • Verified Purchase
            Not a good quality for long term investment.
            by
            Response from Kohler Product ExpertJan 31, 2024
            Hello Moon, my name is Meli with Kohler Co. I am sorry to read you are not satisfied with your Archer sink. As the manufacturer we strive to manufacture products that exceed our customers expectations and regret this was not your experience. We would like to connect directly to understand the quality issues you may be experiencing. Please email our customer care team at KohlerCustServ@Kohler.com. We look forward to hearing from you, we are here to help. Sincerely, Meli A., Kohler Customer Service
            • Verified Purchase
            Shattered Upon Arrival
            Box came open during shipment somehow and the sink arrived completely shattered. Needs better packaging!
            by
            Response from Kohler Product ExpertJan 16, 2024
            Renovate941, my name is Jessica with Kohler Customer Service. I am sorry to hear your Archer sink arrived damaged. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. If we may further assist in any way, please contact our Customer Service team at KohlerCustServ@kohler.com. We are here to help. - Jessica P. Kohler Customer Service.
              • Recommended
              Stains after a few years
              Love the sink except tried everything to remove horrible stain
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              Response from Kohler Product ExpertOct 31, 2023
              Hi Lisa, this is Lisa with Kohler Co. I am sorry to hear of the concerns with your bathroom sink. We would like to look into this further with you to ensure we can assist with a resolution. Please feel free to reach out to us at KohlerCustServ@Kohler.com for further assistance. We look forward to hearing from you. Sincerely, Lisa A., Kohler Customer Service
                Good quality at a competitive price!
                by
                  Great!! Love them ! Look fantastic; just the right size....
                  Great!! Love them ! Look fantastic; just the right size.
                  by
                  • Verified Purchase
                  Rating provided by a verified purchaser...
                  Rating provided by a verified purchaser
                  by
                    Love the shape and depth of this sink. I was...
                    Love the shape and depth of this sink. I was looking for a traditional yet different master bathroom sink and this fit the bill. Great size and shape. Would fit in any style bath. Ties in well with arched mirror. Had a slight arch cut in the marble countertop and it looks like a million bucks!
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                      by
                        As long as you get an undamaged sink years ok. Packaging by kohler rates an F. Product rates an A.
                        As long as you get an undamaged sink years ok. Packaging by kohler rates an F. Product rates an A.
                        by
                        • Verified Purchase
                        • Recommended
                        by
                        • Verified Purchase
                        • Recommended
                        This sink was the one we wanted for our vanity...
                        This sink was the one we wanted for our vanity area update. Was delivered to my house a day before it was scheduled and it fits exactly the way it was supposed to. Home Depot associates could not be any nicer.
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                        • Verified Purchase
                        Looks beautiful...fits the counter top well
                        Looks beautiful...fits the counter top well
                        by
                        • Verified Purchase
                        • Recommended
                        Rating provided by a verified purchaser...
                        Rating provided by a verified purchaser
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                        • Verified Purchase
                        I like the sink but it was clearly a return...
                        I like the sink but it was clearly a return that was delivered to me because the bolt fasteners and sink cut out template were missing from the box. I didn’t realize is but was made aware by the granite fabricators. It as even dirty inside like it had been used
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                        Response from Kohler Product ExpertMar 22, 2021
                        Hi KATHY, this is Lisa with Kohler Co. I am sorry to hear of your experience with your bathroom sink. Please feel free to reach out to us at KohlerCustServ@Kohler.com. We are glad to help! Sincerely, Lisa A., Kohler Customer Service
                        • Verified Purchase
                        Showing 1-30 of 174 reviews

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                        Shape

                        Rectangular

                        Rectangular

                        Oval

                        Rectangular

                        Material

                        Vitreous China

                        Stainless Steel

                        Copper

                        Copper

                        Faucet Hole Spacing (in.)

                        No Faucet Hole

                        No Faucet Hole

                        No Faucet Hole

                        No Faucet Hole

                        Bathroom Sink Left to Right Length (In.)

                        19.9

                        20

                        19

                        17

                        Bathroom Sink Front to Back Width (In.)

                        15.3125

                        14

                        14

                        12