Great choice for our master and guest bath remodels. A perfect size sink and love the shape. Very...
Great choice for our master and guest bath remodels. A perfect size sink and love the shape. Very pleased with our decision to buy these sinks!
by
Verified Purchase
Recommended
Jul 6, 2018
We read the reviews of these sinks prior to purchasing (4) four of them on line after reading the...
We read the reviews of these sinks prior to purchasing (4) four of them on line after reading the issues around the ability to seal the drain to the bottom of the sink. Went to the extent that i called Kohler and they found the details for the faucets, which include the drains and that all should be fine. We received them last nite at our local store and have the following observations.
1. I guess were were surprised at the lack of protective packaging in the box around the sink. There was a strip of cardboard around the perimeter yet no foam of other dunnage like was saw with a competitors unit we purchased last year
2. We had to return one of the sinks as the bottom where the drain seal would occur was coated with strings of the white material (i guess the porcelain) and the surface had a bump perhaps where the mold / casting took place.
3. All of them had residue of foam like material on the under surface, which again had us asking if there was protective foam at one time and did we get sinks that were returned by someone else ?
4. Kind of goofy that the tape that sealed the boxes extended past the hand holes meant to allow you to pick these up with confidence that you won't drop them. That feeds again the notion that we may have gotten store returns...just not sure
Appearance is fine, no flaws visible and we will delay our contractor a week or so until the replacement sink arrives
by
Response from Kohler Product ExpertJul 9, 2018
dac, my name is Sarah with Kohler Co. I'm sorry to hear your Archer sink arrived with damage and is now getting returned. We appreciate you taking the time to share this feedback with us regarding your observations. It has been sent to the appropriate team for improvement. If we may improve your experience in any way, please email our Customer Service team at KohlerCustServ@Kohler.com. We’re here to help! –Sarah B. KOHLER Customer Service
Jul 3, 2018
Met my expectations. Classic look for my new white marble bathroom.
Met my expectations. Classic look for my new white marble bathroom.
by
Verified Purchase
Recommended
Jul 2, 2018
best quality and perfect size for my vanity
I love my sink because the colour was perfect and the quality is excellent
by
Verified Purchase
Recommended
Customer review from homedepot.ca
Jun 26, 2018
Very nice product......
Very nice product...
by
Verified Purchase
May 23, 2018
I have the same problem as others the drain pipe will not seal and leaks water under the sink, I ...
I have the same problem as others the drain pipe will not seal and leaks water under the sink, I installed a Hansgrohe faucet with plumbers putty on the drain pipe like every other time I have done this and it leaked so my contractor redid it still leaked then he used silicon still leaked. So I ordered another drain from Water Works installed it with plumbers putty seemed to be ok but checked a couple days later guess what the drain pipe leaks. This is a new remodeled bathroom with a quartz counter top custom cut to fit the sink and a tile back splash so to install a new sink would require tearing apart drywall the vanity and so forth a major problem. Oh yea the new Kohler Santa Rosa toilet has holes that don't line up with each other so the seat sits crooked. Kohler what is going on with quality control???
by
Response from Kohler Product ExpertMay 24, 2018
MM, my name is Sarah with Kohler Co. I'm sorry to hear your Archer sink is leaking at the drain pipe. We would like to help you find a suitable drain right for your sink and discuss the issue with your Santa Rosa toilet seat holes in the bowl. Please email our team at KohlerCustServ@kohler.com. We look forward to helping you soon! -Sarah B. KOHLER Customer Service
2 found this review helpful
May 23, 2018
Right colour...solid product! Delivery to Home Depot was fast, fast,...
Right colour...solid product! Delivery to Home Depot was fast, fast, fast! Had understood it came with the template but there wasn’t one in the box. Called Kohler Customer Service and had it delivered in 24hrs. AMAZING service!
by
Verified Purchase
May 8, 2018
Ordered 2 sinks....they arrived on separate dates.....one was cracked....had to return 30 miles a...
Ordered 2 sinks....they arrived on separate dates.....one was cracked....had to return 30 miles away to my nearest HD.
by
Verified Purchase
Apr 24, 2018
The sink is very attractive. Just the right size. I ordered another Kohler product and it was j...
The sink is very attractive. Just the right size. I ordered another Kohler product and it was just a little too big. I was worried this wouldn't look as nice but I'm very happy.
by
Verified Purchase
Recommended
Apr 8, 2018
This is a beautiful sink. Well made, transported well. Only minor issue is that the area around t...
This is a beautiful sink. Well made, transported well. Only minor issue is that the area around the drain to too wide and water hangs out around the perimeter of the drain.
by
Verified Purchase
Recommended
Apr 4, 2018
beautiful sinks, very functional since they have a downward slope to them, which allows them to d...
beautiful sinks, very functional since they have a downward slope to them, which allows them to drain well.
by
Verified Purchase
Recommended
Mar 13, 2018
As expected ...
As expected
by
Verified Purchase
Feb 20, 2018
Goodvalue...
Goodvalue
by
Verified Purchase
Feb 7, 2018
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Jan 23, 2018
Looks great. Good choice for granite countertop. ...
Looks great. Good choice for granite countertop.
by
Verified Purchase
Jan 17, 2018
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Nov 21, 2017
We had it installed. I wish however the front of the sink was straight and not curved. I think ...
We had it installed. I wish however the front of the sink was straight and not curved. I think I would have liked the look of it better in the countertop.
by
Verified Purchase
Recommended
Nov 2, 2017
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Oct 20, 2017
Good looking sink .I like it....
Good looking sink .I like it.
by
Verified Purchase
Sep 22, 2017
Excellent design for a square bathroom sink. The bottom contour is perfect for quick and efficien...
Excellent design for a square bathroom sink. The bottom contour is perfect for quick and efficient drainage. Looks great too!
by
Verified Purchase
Recommended
Aug 22, 2017
Beautiful color and perfect for my cabinet and walls but returned it because decided for the blac...
Beautiful color and perfect for my cabinet and walls but returned it because decided for the black one which enhances and goes with the black veins of my countertop which has few but deep black and thick veins: I am extremely happy with the size, color and design which goes with the faucets.
by
Verified Purchase
Recommended
Jul 13, 2017
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Jul 11, 2017
Stunning style and new look
Love the shape, size and quality of these modern look sinks, highly recommend the brand and style!
by
Recommended
Jun 28, 2017
Defective
The original two sinks we received both had leveling defectives on the outer edge that prevented installation. Our bathroom counter was already cut to the Koehler dimensions so we were forced to find sinks without this defective. In the end, I did find two usable sinks, but multiple Home Depot stock had the same defective in the outer edge.
by
5 found this review helpful
Jun 21, 2017
The sinks I ordered where hard to find, but you...
The sinks I ordered where hard to find, but you had them available...Unfortunately, one of them was broken upon delivery...Home depot was able to ship a new one out with no problems...Looking forward to having them mounted.
by
Verified Purchase
1 found this review helpful
May 26, 2017
My kitchen sink and master bath sinks are Kohler. Just...
My kitchen sink and master bath sinks are Kohler. Just completed another bathroom remodel and I bought these. When it comes to sinks, Kohler is a great value for the money.
by
Verified Purchase
May 16, 2017
I do not like it because water pools near the...
I do not like it because water pools near the drain. It always had water spots. I wouldn't buy a black sink again.
by
Response from Kohler Product ExpertMay 18, 2017
Hi Gub, my name is Sarah with Kohler Co. I am sorry to hear the water around the drain is causing hard water spots. We suggest using a solution of 50% white vinegar and 50% water to remove the spots. If you have any questions or need further assistance, please, do contact our Customer Service team directly at KohlerCustServ@kohler.com. We’re here to help. –Sarah B. KOHLER Customer Service
Verified Purchase
1 found this review helpful
May 9, 2017
Nice sink great shipping time no pics at...
Nice sink great shipping time no pics at this time