I like the sink but it was clearly a return that was delivered to me because the bolt fasteners and sink cut out template were missing from the box. I didn’t realize is but was made aware by the granite fabricators. It as even dirty inside like it had been used
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Response from Kohler Product ExpertMar 22, 2021
Hi KATHY, this is Lisa with Kohler Co. I am sorry to hear of your experience with your bathroom sink. Please feel free to reach out to us at KohlerCustServ@Kohler.com. We are glad to help! Sincerely, Lisa A., Kohler Customer Service
Verified Purchase
Mar 18, 2021
by
Verified Purchase
Recommended
Jan 29, 2021
So basic, how could it be?
Picked up a pair of these great looking sinks, and NO TEMPLATE. What, a 25c paper not included. So, hey, go to the web site - Only a DXF file to download. Really? No problem, call customer service and they will MAIL one to you - USPS will have it here before my next birthday.
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Response from CSFeb 1, 2021
Hi Markm, this is Lisa with Kohler Co. I greatly apologize for the experience that you have had with the preparation for the installation of your Archer® bathroom sink. It is certainly not what you should expect when purchasing a Kohler product. We would like to direct connect with you to discuss this further. Please feel free to contact us at 1-800-4KOHLER. We are glad to help! Sincerely, Lisa A., Kohler Customer Service.
Customer review from kohler.com
Jan 28, 2021
Love my new sinks! Stylish and functional. Great quality too....
Love my new sinks! Stylish and functional. Great quality too.
by
Verified Purchase
Jan 16, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jan 15, 2021
I love my new sink. It looks gorgeous with...
I love my new sink. It looks gorgeous with my new granite countertop & especially with a little reveal around the edges to show off the lines of the sink.
by
Verified Purchase
Jan 15, 2021
This sink has not been installed yet, but it looks...
This sink has not been installed yet, but it looks good. Kohler shipped it from the factory without the sink template, which you have to have for a stone installation. I called the 800 number from my order and the Home Depot rep contacted Kohler and had the template Fedex'd to me.
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Verified Purchase
Dec 4, 2020
Just completed a master bath renovation. We paired this sink with a pretty quartz vanity top, als...
Just completed a master bath renovation. We paired this sink with a pretty quartz vanity top, also from Home Depot. Perfect sink! Lovely soft biscuit color. Nice finish. Nice shape. More than met our expectations plus the Home Depot installation was expertly executed. Would highly recommend this product and the Home Depot service. We appreciated being able to delay payment, interest free, for 12 months.
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Verified Purchase
Recommended
Nov 16, 2020
1 day after using this sink it shows water spots after use and looks Old (not new). . Sink is also very shallow...
DO NOT RECOMMEND: When initially installed the sink is very nice looking, however, when used water spots show and it looks dirty and not new...
You have to use a cloth to wipe out the sink after each use so it looks nice and gets rid of the water spots.
I believe it is a manufacturer's defect in the firing or glazing of the inside of the sink. Kohler
DO NOT RECOMMEND.
by
Oct 7, 2020
The sinks have a unique design character, are easily cleaned,...
The sinks have a unique design character, are easily cleaned, and truly enhance the design of the bathroom. This is an excellent product.
by
Verified Purchase
1 found this review helpful
Sep 6, 2020
Geniuses
The brilliant people at Kohler packed this sink in a box with no protective packaging. Then the geniuses at Home Depot put that box in a larger box with no packaging whatsoever and shipped it to me. It’s in about 100 pieces. Thanks Home Depot! Now I get to go through the trouble of returning it and take a chance on getting another broken one, since this item is not sold in the store.
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Response from Kohler Product ExpertSep 8, 2020
Igiveup, my name is Jessica with Kohler Customer Service. I am sorry to hear that your Archer sink arrived damaged. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. Please contact our Customer Service team at KohlerCustServ@kohler.com if you need assistance of any kind; we're glad to help! - Jessica P. Kohler Customer Service.
1 found this review helpful
Sep 1, 2020
Perfect fit for my double sink vanity. Also has good...
Perfect fit for my double sink vanity. Also has good depth.
by
Verified Purchase
Jul 15, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jul 14, 2020
Very good looking sink high quality and value! Easy install...
Very good looking sink high quality and value! Easy install
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Verified Purchase
Jun 10, 2020
This sink was purchased for our bathroom remodel. It exceeded...
This sink was purchased for our bathroom remodel. It exceeded our expectation in style. It is beautiful and drains exceedingly well.
by
Verified Purchase
Jun 9, 2020
The angles on this sink gives a crisp, finished look...
The angles on this sink gives a crisp, finished look to bathroom remodel
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Verified Purchase
Jun 3, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
May 30, 2020
Love the artist styling & design...
Love the artist styling & design
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Verified Purchase
May 6, 2020
basin itself is nice, I purchased 2 and the 2nd...
basin itself is nice, I purchased 2 and the 2nd one was missing the mounting hardware, check your box before purchase
by
Verified Purchase
Apr 7, 2020
Good price for the attractive style. Looks great installed...
Good price for the attractive style. Looks great installed
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Verified Purchase
Apr 7, 2020
happy with clean sleek design...
happy with clean sleek design
by
Verified Purchase
Mar 31, 2020
Nice looking sink and appears to be high quality. ...
Nice looking sink and appears to be high quality.
by
Verified Purchase
Mar 31, 2020
I’m very satisfied thank you ...
I’m very satisfied thank you
by
Verified Purchase
Feb 19, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Feb 18, 2020
This fit very nicely with the concrete countertops that we made for our master bath.
This fit very nicely with the concrete countertops that we made for our master bath.
by
Verified Purchase
Recommended
Feb 12, 2020
Love these sinks! Put them in another bathroom 3 years...
Love these sinks! Put them in another bathroom 3 years ago. When remodeling a master bath this year, I ordered two more. Great design with excellent functionality as well.
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Verified Purchase
Jan 15, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jan 7, 2020
This is a very good sink. My granite countertop guy thought they were great. They look good and...
This is a very good sink. My granite countertop guy thought they were great. They look good and are plenty big enough for anyone. Just make sure that you measure carefully for faucet and handles, because this has a rather large edge under the sink where you cannot drill holes. In other words, you might want to get a longer faucet and handles that are more like levers if you have a space issue.
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Verified Purchase
Recommended
Dec 24, 2019
Exactly what we wanted....
Exactly what we wanted.
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Verified Purchase
Dec 17, 2019
I love the modern feel the bevel angles create, easy to clean.
I love the modern feel the bevel angles create, easy to clean.