Thought I had purchased the one advertised as the slow...
Thought I had purchased the one advertised as the slow close door and the adjustable mirror inside the door. After it was installed I learned you make one that does not have the slow close door. Did not turn out as expected.
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Response from Kohler Product ExpertSep 17, 2022
Hi, this is Lisa with Kohler Co. I am sorry to hear of the concerns you have had with your new Verdera medicine cabinet. We are more than glad to help. Please feel free to reach out to us at KohlerCustServ@Kohler.com for further assistance. We look forward to hearing from you. Sincerely, Lisa A., Kohler Customer Service
Verified Purchase
Sep 13, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Sep 11, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 21, 2022
Because it is easily breaking mirror...
Because it is easily breaking mirror
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Response from Kohler Product ExpertJul 22, 2022
Hi, this is Lisa with Kohler Co. I am sorry to hear of the concerns with your Verdera medicine cabinet. We are more than glad to help. Please feel free to reach out to us at KohlerCustServ@Kohler.com for further assistance. We look forward to hearing from you. Sincerely, Lisa A., Kohler Customer Service
Verified Purchase
Jul 18, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 6, 2022
Not at all worth the money. Nice cabinet but not...
Not at all worth the money. Nice cabinet but not worth a thousand bucks.
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Verified Purchase
Jun 25, 2022
Design defect!
We have purchased and installed several of these lighted medicine cabinets. The cord that attaches to the door fails at about a year or two of use. The problem starts when you notice the lights flickering when the door opens and closes. The connector is obviously not designed to withstand the door being opened and closed.
This is a design flaw that needs to be corrected, with all affected units replaced. A recall needs to be issued with redesigned connectors.
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Jun 23, 2022
Beautiful inside & out...
Beautiful inside & out
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Verified Purchase
Jun 15, 2022
Kohler medicinal cabinet - 34 x 30
initial feedback looks good / need more time to give constructive feedback. But pricey - so 4 stars
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Verified Purchase
Recommended
Jun 1, 2022
Fit nicely with a couple of spacers (old medicine cabinet...
Fit nicely with a couple of spacers (old medicine cabinet was 17” wide and is 3” taller than old. Looks really nice and fresh in repainted BR.
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Verified Purchase
Jun 1, 2022
The cabinet itself is nice. However, you have to take...
The cabinet itself is nice. However, you have to take the doors off to adjust the shelves. Very inconvenient especially if you're elderly or disabled.
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Verified Purchase
May 21, 2022
Inside mirror doesn’t work well.
The inside mirror is made of plastic and it hard to operate.
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Verified Purchase
May 19, 2022
Nice cabinet
Well made, a little pricey.
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Verified Purchase
Recommended
May 19, 2022
The toilet is fantastic....
The toilet is fantastic.
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Verified Purchase
May 14, 2022
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Verified Purchase
May 4, 2022
Wrong dimensions instructions!
The instructions tell you to rough frame & sheetrock to 22 1/2" x 28 1/4". This is the exact dims. as the mirror with no "wiggle room" to install. The dims. needs to be 1/4" larger!
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Verified Purchase
May 4, 2022
Instructions are wrong!!!
The instructions say to rough frame & sheetrock to 38 1/2" x 30". It needs to be 38 3/4" x 28 1/2" to properly fit the mirror. I had to re-frame sheetrock, mud & tape. Quoted job and lost money!!!
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Verified Purchase
May 4, 2022
Pleased with purchase however shel holders were missing from parts...
Pleased with purchase however shel holders were missing from parts box and it was a hassle getting replacements.
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Verified Purchase
Apr 28, 2022
We love our new medicine cabinet because of the adjustable...
We love our new medicine cabinet because of the adjustable magnifying glass inside instead of having to mount an ugly one on the wall like before. Also, because the inside of the open door is a mirror as is the back of the cabinet.
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Verified Purchase
Apr 20, 2022
Save your money
My contractor installed this 18 months ago and the plug for the light has broken wires so light doesn’t work. I called Kohler for help and was told the warranty was for one year, but they would sell me the part needed for 50% off. I would need a new wiring unit that sells for over $300.00. Not something I could replace myself so I would then need to hire an electrician. Just buy a medicine cabinet or a lighted mirror, but save your money and don’t buy this Kohler cabinet.
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Response from Kohler Product ExpertApr 27, 2022
Hi Jmarie, this is Sarah with Kohler Co. I am very sorry to hear your Verdera cabinet light is not working and that your cabinet is out of warranty. We would love to connect with you directly to find a way to help. Please email our team at KohlerCustServ@kohler.com. We look forward to helping you soon! -Sarah S. Kohler Customer Service
Apr 18, 2022
The extra mirror does not stay in place. Waste of...
The extra mirror does not stay in place. Waste of time. When it slides down it knocks the stopper out.
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Verified Purchase
Apr 18, 2022
lights are done
After 2 years the lights don't work. Waste of Money!!!!
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Response from Kohler Product ExpertApr 20, 2022
Hi Beth, this is Sarah with Kohler Co. I am sorry to hear your Verdera lighting is not working. While the warranty on your cabinet is for one year, we would love to connect with you directly to assist further. Please email our team at KohlerCustServ@kohler.com for additional assistance. Sincerely, Sarah S. Kohler Customer Service.
Apr 7, 2022
Beautiful mirror, great storage!!
Should of bought this years ago to give my husband more storage. Easy install. Love it!!
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Verified Purchase
Recommended
Customer review from kohler.com
Apr 1, 2022
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Verified Purchase
Apr 1, 2022
BUYER BEWARE
Wish I could give this product O stars. This arrived with tons of tape on both ends of the box, should have been my first sign of a problem. Unpacked the cabinet, parts missing, no shelves. And the worst part of the experience, had to pay an electrician $140.00 to only find that the lights on the door did NOT work. Kohler was no help, called and asked if they could send me another door and they refused. They don't have parts for their products. This is a $1200.00 medicine cabinet that should have worked right out of the box. Back it went the very next day. If you are looking at this item, keep looking, not worth the aggravation. Shame on Kohler, not a customer service company and not even an apology, NOTHING. Had to look at other retailers for a cabinet to fit in the hole I had prepared for this one, not successful so far.
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Response from Kohler Product ExpertApr 1, 2022
Hi Skyline1, this is Lisa with Kohler Co. I am sorry to hear of the concerns with your new cabinet and with your contact to us direct. We would like to connect with you to aid in a resolution. Please feel free to reach out to us at KohlerCustServ@Kohler.com. We are more than glad to help. Sincerely, Lisa A., Kohler Customer Service
Verified Purchase
Mar 31, 2022
Cut out instructions were incorrect. I should have measured before...
Cut out instructions were incorrect. I should have measured before making the cut. Overall, a beautiful and practical bth cabinet. The inside mirror doesn’t stay in place, slides down and lives at the bottom of the door.