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Customer Reviews for KOHLER Verdera 20 in. W x 30 in. H Recessed Medicine Cabinet

Internet #204633468

Model #K-99002-NA

Store SKU #1000328954

  • Anodized aluminum--durable rust-free and chip-free finish
  • Mirrored interior
  • Reversible left- or right-hand swing; install surface or recessed

Customer Reviews

  • 4.3
    out of 582 reviews
  • 79% recommend this product
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Showing 1-30 of 582 reviews
Great purchase for remodeled small bathroom!
Beautiful medicine cabinet. Large capacity for storage and the adjustable magnifying mirror is very handy, although I wish that the mirror casing were made of steel instead of plastic.
by
  • DIY
  • Verified Purchase
  • Recommended
9 found this review helpful
Wife loves it!
All the bells and whistles a medicine cabinet could have. Slow close hinges, magnifying mirror, lots of room, sleek design. Very easy to install.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
Excellent purchase!
The unit arrived promptly, very well packed and with everything needed for installation. Clear directions for the recess install I wanted were easy to follow and I was able to complete the installation unaided. Good to know if you don't have anyone to assist. The unit is exactly what I needed for a very small bathroom. It is tall and narrow and utilized the wall space perfectly while providing more than enough storage. I love the simple lines; a recess finger groove for opening and a soft close feature. The slim magnifying mirror adjusts height easily and folds flat out of the way when not needed, clever idea. Overall, I am very pleased with this purchase and to have my bathroom finally upgraded. Thanks!
by
  • DIY
  • Verified Purchase
  • Recommended
6 found this review helpful
Great Medicine Cabinet
We ordered the Verdera Medicine Cabinet and had it recessed in the wall. Past medicine cabinets never seem to hold up so we wanted something durable and chose the anodized aluminum. Love the glass shelves and that we can adjust the height. The interior magnifying mirror is great. It was a bit expensive but worth the money. And we don't have to worry about any corrosion. We ordered this online. Not sure if this item is available in the store but it was available from the website. It was delivered in a couple days and shipping was free. Installation was done by a contractor but he had no problems. Great capacity. Very happy with this item.
by
  • Verified Purchase
  • Recommended
7 found this review helpful
by
  • Verified Purchase
by
  • Verified Purchase
Sleek and simple
You can’t go wrong with these Kohler cabinets. Arrived in perfect condition and ready to be installed!
by
  • Verified Purchase
  • Recommended
Very cheaply made for a brand name product. Especially at this price point. Thin gauge metal, screw anchor points for the mirror hinges seem to be the weakest point of this mirror. There should be at least 3 hinges on this mirror to compensate to the cheap material. If you wanted to replace just the mirror itself be aware that you would have to pull the entire unit out. Kohler should discontinue this product or raise the price and beef up the construction design. I regretted buy this the moment I took it out of the box.
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Response from Kohler Product ExpertMar 7, 2024
Hi Steven, this is Sarah with Kohler Co. I am very sorry to hear about your concerns with the design of your Verdera mirrored cabinet. We truly appreciate your feedback. Our team takes product quality seriously, and we understand your concerns. While we strive to create durable and reliable products, we acknowledge that occasional issues may arise. We encourage you to reach out to our customer service team at KohlerCustServ@kohler.com should you need assistance with any of your Kohler products. We are committed to continuous improvement, and your feedback helps us enhance our products. Kindly, Sarah S. Kohler Customer Service
  • Verified Purchase
There was no hardware in the package! Who do I contact to get that? Jennifer
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  • Verified Purchase
Ordered two and they both had shattered mirrors. Poor shipping practices.
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Response from Kohler Product ExpertFeb 9, 2024
Hello Harpo, this is Lisa with Kohler Co. I am sorry to hear of the condition your new mirrored cabinets arrived in. This is certainly not something you should expect. We would like to look into this further with you and learn more about your experience. Please feel free to contact us at KohlerCustServ@Kohler.com. We are glad to help! Sincerely, Lisa A., Kohler Customer Service.
  • Verified Purchase
Every order was damaged.
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Response from Kohler Product ExpertFeb 2, 2024
Hi HomeDepotCustomer, this is Sarah with Kohler Co. We are very sorry that your order arrived damaged. This is not the experience you should expect when you purchase a premium Kohler product. To find the best solution, we would like to connect with you directly. Please email our team at KohlerCustServ@kohler.com. Thank you. Sarah S. Kohler Customer Service.
  • Verified Purchase
Was delivered broken
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Response from Kohler Product ExpertJan 18, 2024
HomeDepotCustomer, my name is Jessica with Kohler Customer Service. I am sorry to hear your Verdera medicine cabinet was received broken. We recommend contacting your point of purchase directly to inform them and to set up an exchange. For any additional assistance, please contact our Customer Service team at KohlerCustServ@kohler.com. We are here to help. - Jessica P. Kohler Customer Service.
  • Verified Purchase
The item was advertised as wall mount too but obviously i had to get it recessed . Glad i had a knowledge to figure out
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Response from Kohler Product ExpertJan 5, 2024
Hi HomeDepotCustomer, this is Sarah with Kohler Co. I am truly sorry to hear about your difficulties installing the Verdera cabinet. This cabinet should have included mounting hardware for both surface mount and recessed installations. We would love to connect with you directly to provide you with the hardware, if it was missing. Please email our team at KohlerCustServ@Kohler.com. Sincerely, Sarah S. Kohler Customer Service
  • Verified Purchase
Mostly happy with this medicine cabinet
Contractor installed this medicine cabinet a little over a year ago. It's very nice looking and holds a lot more compared to my previous very shallow medicine cabinet. The mirrored front door has a good hefty feel to it. I like the glass shelving and interior mirrored back as it gives a nice, sleek and elevated feel to it all. My only qualm is that the door has a tendency to swing fully open so you have to work it a bit to get it to sit still in one place that's not fully closed or fully open.
by
    Came with broken shelves and stripped screws it was definitely a return because packaging did not seem original
    by
    Response from Kohler Product ExpertDec 27, 2023
    Hi Brian H, this is Sarah with Kohler Co. I am very sorry to hear about the condition of your Verdera cabinet. If you are concerned it was not brand new, we recommend contacting your point of purchase to set up a return. Please email our team directly at KohlerCustServ@Kohler.com with any questions. Sincerely, Sarah S. Kohler Customer Service
    • Verified Purchase
    It is beautiful and just what I wanted but came with one of the mirrors broken. Kohler said they will ship replacement mirror part but it will take several months. That is my only negative is the time.
    by
    • Verified Purchase
    Mirror problems!
    I bought 2 of these for my house renovation in 2021. The larger one is already starting to get brown spots at the bottom edge of both doors. This bathroom is well ventilated and the mirror never even fogs up during a shower. I clean this with a damp microfiber cloth. There is absolutely no reason this should be happening with a product from a "quality" manufacturer. I notice good reviews up until about 2020 when a lot of problems start being reported.
    by
    Response from Kohler Product ExpertDec 5, 2023
    EricB, my name is Sarah with Kohler Co. I am sorry to read the larger door on your Verdera cabinet has started to brown, or desilver. This is uncommon during normal use and is usually indicative of the mirror coming in contact with a cleaner that has ammonia or vinegar in it. Other known causes are salt air, humid air and sweat from your fingertips. To prevent desilvering we suggest following our Care and Cleaning guide here: https://shorturl.at/cHKLS. We do understand your frustration and would really like to assist you further. Please contact us by email at KohlerCustServ@kohler.com and provide us with a picture of the cabinet and the name(s) of any cleaners that have ever been used. We look forward to helping you soon! Sarah S. Kohler Customer Service
      Faulty Wiring; 2 out of 3 cabinets broke
      As many others have pointed out, the cabinet has faulty wiring design. The wires wear down from repeated cabinet opening and closing, and stop working within a couple years. When you contact Kohler, they tell you that this model is discontinued, and offer you 50% off purchasing new doors (a $250 discount). Terrible experience! Avoid this product.
      by
      Response from Kohler Product ExpertAug 29, 2023
      Fiskislod, my name is Jessica with Kohler Customer Service. I am sorry to hear that the cable from you power bar is damaged. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. We would like to connect with you to aid in a resolution. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
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        • Verified Purchase
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        • Verified Purchase
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        • Verified Purchase
        Looks great
        Just remodeled our bathroom and installed this cabinet. Looks great! Good quality too
        by
          • Recommended
          The door doesn’t open as wide as the one we...
          The door doesn’t open as wide as the one we are replacing.
          by
          • Verified Purchase
          Excellent sale price and calue...
          Excellent sale price and calue
          by
          • Verified Purchase
          I love this cabinet and am very pleased. My only...
          I love this cabinet and am very pleased. My only complaints are the instructions included are absolutely useless as they are not for the hardware provided. Thankfully, Kohler has the correct instructions on their website. My second complaint is there are a couple of small imperfections in the glass - look like little scratches but they aren’t on the surface, they are inside the glass so just minor imperfections. Not enough of an issue to warrant a return but I expect perfect glass on such an expensive cabinet so it’s a little disappointing. Overall I’m really happy with the cabinet.
          by
          • Verified Purchase
          Good, for the most part
          For the most part we like this cabinet very much. One thing that puzzles me is the swing-out round mirror on the inside. How do you open it to utilize the lights on the outside? There are no lights on the inside. Also, I had read that there's a dimmable switch but we haven't found it. One nice feature is that the lights heat the mirror so the steam dries very quickly when you take a shower.
          by
            • Recommended
            We bought this for the replacement of our old one....
            We bought this for the replacement of our old one. The price went up a lot in six years. Two installation/user mistakes we like to share. 1. Our old one has the rear mirror wall slipped into the wall cavity due to the failure of the factory double-sided tape after five years. We now framed a gypsum board to push against the back of the cabinet. Not sure if the factory construction has been changed. 2. The edges of the frame-less front mirror are very sensitive to the cleaning product to cause stains to the silver. The best way is to clean the mirror with water. This is still a very good looking cabinet.
            by
            • Verified Purchase
            Beautiful piece. Such a nice upgrade from my old...
            Beautiful piece. Such a nice upgrade from my old 3 piece mirror with wood interior. Very clean and elegant look.
            by
            • Verified Purchase
            This is a great Medicine Cabinet - I like the...
            This is a great Medicine Cabinet - I like the interior mirror.
            by
            • Verified Purchase
            A wonderful addition to my rehabbed bathroom
            I purchased this medicine cabinet on line, and it was everything i expected it to be. Installation was very easy, and it looks great.
            by
              • Recommended
              Showing 1-30 of 582 reviews

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              Product Width (in.)

              20 in

              24 in

              34 in

              34 in

              Mirror Width

              Medium (20-40 in.)

              Medium (20-40 in.)

              Medium (20-40 in.)

              Medium (20-40 in.)

              Shape

              Rectangular

              Rectangular

              Rectangular

              Rectangular

              Mirror Orientation

              Horizontal

              Vertical

              Vertical

              Vertical

              Features

              No Additional Features

              No Additional Features

              No Additional Features

              No Additional Features