Easy to order , was exactly what I wanted
Thanks...
Easy to order , was exactly what I wanted
Thanks Home Depot!
by
Verified Purchase
Feb 20, 2019
Well designed and most important it was packaged very...
Well designed and most important it was packaged very well to diminish shipping damage.
by
Verified Purchase
Feb 7, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
1 found this review helpful
Jan 1, 2019
Great tub!
Great tub!
by
Verified Purchase
Recommended
Jan 1, 2019
Great product ...
Great product
by
Verified Purchase
Sep 19, 2018
Nice tub.holds water....
Nice tub.holds water.
by
Verified Purchase
2 found this review helpful
Aug 22, 2018
We are building a new home and ordered this tub based on the great reviews and also based on the ...
We are building a new home and ordered this tub based on the great reviews and also based on the fact that we like Kohler products and have been happy with them in the past. Unfortunately, the first one came to the store after about 6 days, we drove 40 miles to get it, hauled it home, opened the box and found the tile flange was cracked along the seam. So, we had to tape up the box, load it in our truck and drive it back 40 miles to the store. They reordered another one and after another week or two of waiting, I called to see if it was in, and asked the store to please look at it and be sure it was not damaged before we drove to pick it up. They said it was fine. We're guessing they didn't take the Styrofoam off the corners of the tub when they looked at it because when we got home, opened the box and looked it it, this time not only was the tile flange cracked but it was broken off in one place. I think this has to do with poor packaging on the part of Kohler. There are just 4 little Styrofoam pieces (one on each corner) and other than that, it is set in a card board box. These boxes get handled by by various equipment and people in route to the store. They have to find a way to protect the flange better. I'm writing this review in hope that Kohler sees this and makes a change. We ended up having to keep the damaged tub because it would hold up our building process if we had to return it a second time and wait for antoher. The tub itself is beautiful and hopefully will be a great addition to our home. I'm giving it 2 stars for the packaging and the fact that both of them were damaged when we got them, so I cannot recommend the product to others.
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Response from Kohler Product ExpertAug 23, 2018
Hi JG, my name is Sarah with Kohler Co. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers the expected performance. I am sorry this was not your encounter. We appreciate you taking the time to provide us with this feedback. It has been shared with the appropriate team for improvement. Please email our Customer Service department directly at KohlerCustServ@kohler.com for additional assistance. We’re here to help. –Sarah B. KOHLER Customer Service
Jul 17, 2018
Arrived in good condition. I was expecting a plaster liner,...
Arrived in good condition. I was expecting a plaster liner, but it did not come with one.
by
Verified Purchase
Jul 11, 2018
Love my new bath tub! It has plenty of...
Love my new bath tub! It has plenty of room and a nicely slanted back that’s perfect for soaking and relaxation.
by
Verified Purchase
1 found this review helpful
Jul 11, 2018
The tub is great and everything we expectef...
The tub is great and everything we expectef
by
Verified Purchase
Jul 10, 2018
had to return product due to surface cracks in tub...
had to return product due to surface cracks in tub finish.
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Response from Kohler Product ExpertJul 10, 2018
Gary, my name is Jessica with Kohler Customer Service. I am very sorry to hear that your Mariposa tub arrived damaged. We take pride in our designs and are disappointed that your experience has been less than exceptional. Please contact our Customer Service team at KohlerCustServ@kohler.com if you need assistance of any kind; we're glad to help! - Jessica P. KOHLER Customer Service.
Verified Purchase
Jun 13, 2018
It looks great ...
It looks great
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Verified Purchase
Jun 5, 2018
Haven’t finished install yet but it’s a great tub. Probably...
Haven’t finished install yet but it’s a great tub. Probably could have gone with the 5.5’ (I’m 5’10, fit with lots of room). Tub is light I carried it myself.
by
Verified Purchase
May 1, 2018
Loved the bathtub, but had to return it, because it was too wide. Did not look at the measuremen...
Loved the bathtub, but had to return it, because it was too wide. Did not look at the measurements well enough. The tub is over 32 inches wide.
by
Verified Purchase
Recommended
May 1, 2018
if you want a deep soaking tub, this is it. for older people be careful getting in and out, very ...
if you want a deep soaking tub, this is it. for older people be careful getting in and out, very deep.
by
Verified Purchase
Recommended
3 found this review helpful
Mar 6, 2018
It is a fantastic tub; exactly what I was wanting....
It is a fantastic tub; exactly what I was wanting. The back has just the right angle for reclining.
The people who installed it for me added insulation and that keeps the water very warm for at least an hour. I highly recommend it.
by
Verified Purchase
3 found this review helpful
Feb 20, 2018
Beautiful tob. Nice and deep. Just beautiful. I m so...
Beautiful tob. Nice and deep. Just beautiful. I m so happy with my purchase.
by
Verified Purchase
Feb 20, 2018
Beautiful tub. Installed easily....
Beautiful tub. Installed easily.
by
Verified Purchase
Feb 13, 2018
Can’t wait to try it out!!!!!...
Can’t wait to try it out!!!!!
by
Verified Purchase
Jan 23, 2018
Great tub...6 foot length makes it comfortable, the contours and...
Great tub...6 foot length makes it comfortable, the contours and arms rests are awesome. Great lines, good fit...
by
Verified Purchase
1 found this review helpful
Jan 18, 2018
It’s a nice bathtub!!! We are happy with our purchase!!...
It’s a nice bathtub!!! We are happy with our purchase!!
by
Verified Purchase
Jan 10, 2018
The tub was delivererd ahead of schedule and received in...
The tub was delivererd ahead of schedule and received in perfect condition. Very happy with the product. Definelty pricey but worth the extra money considering the quality and solid construction. Nice wide basin!
by
Verified Purchase
Jan 3, 2018
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Jan 2, 2018
Perfect size, great value!!...
Perfect size, great value!!
by
Verified Purchase
Dec 26, 2017
I was nervous picking this out without seeing it in...
I was nervous picking this out without seeing it in the store, but I couldn't be happier. This is a deep soaking tub and the unique shape is nice change from the many rectangular tubs out there. It is very comfortable and I love the space for the hands to rest when soaking.
by
Verified Purchase
2 found this review helpful
Dec 5, 2017
It is a large tub, yet terrific for soaking. Comfortable. Easy to install.
It is a large tub, yet terrific for soaking. Comfortable. Easy to install.
by
Verified Purchase
Recommended
Nov 7, 2017
Tub cane as promised. Huge soaking capacity. Nice...
Tub cane as promised. Huge soaking capacity. Nice lines. Requires level floor but can make up for that with mortor.