Q:Does the tub have to be set in mortar cement, or can it be installed without the mortar?
by|Mar 19, 2024
1 Answer
Answer This Question
A: Hi Neal, this is Sarah with Kohler Customer Service. I am glad to address your question. This bath can be installed one of two ways: 1. mortar bed method. 2. construction adhesive method. For further assistance, please call our team at 1-800-4KOHLER (M-F; 8am-5pm CST). Thank you for choosing Kohler.
by|Mar 20, 2024
Q:what shower glass screen will fit the Mariposa 60x36' alcove bath by Kohler
by|Feb 11, 2024
1 Answer
Answer This Question
A: Hi shel, this is Sarah with Kohler Customer Service. I am glad to address your question. At this time, we don't offer a shower screen to use with this bath. Our apologies. For additional assistance, please call our Customer Service team at 1-800-4KOHLER (M-F; 8am-5pm CST). Thank you for choosing Kohler.
by|Feb 12, 2024
Q:Does this tub come with the required "leveling blocks"? If not, what kind should be used?
by|Jul 13, 2023
1 Answer
Answer This Question
A: Hello, my name is Kassi with Kohler Co. I'd be glad to answer your question. The K-1242-R-0 does not include leveling blocks. It is recommended that the basin be set in an area of 1" (25 mm) to
2" (51 mm) of mortar cement. Thank you for choosing Kohler.
by|Jul 13, 2023
Q:My bath room hardware is brushed gold. Are you able to change the flange on the bathtub, it says built in?
by|Mar 31, 2023
1 Answer
Answer This Question
A: Hello Sarah, this is Lisa with Kohler Co. I am glad to answer your question. Depending on your drain model number, there may be alternate finish pieces that can be used. If there are not, the complete drain assembly would need to be removed and replaced to coordinate with your other bathroom hardware. If you would like additional assistance, please feel free to contact us at 1-800-4KOHLER. Thank you for choosing Kohler.
by|Apr 3, 2023
Q:why are these reviews so old? Are there no current reviews?
by|Feb 25, 2023
0 Answer
Answer This Question
Q:What drain options are available for this tub (K-1242-RA Kohler Mariposa)? The recommended K-7161-AF-BN is discontinued for brushed nickel. Is K-7259-BN another drain model that is recommended? Other models?
by|Feb 8, 2023
1 Answer
Answer This Question
A: Hi Corwin, this is Sarah with Kohler Customer Service. I am glad to address your question. The K-37383/86/80 PureFlo cable bath drain with the required trim kit (sold separately) is recommended for use with this product. Thank you for choosing Kohler.
by|Feb 8, 2023
Q:Does the tub include an overflow drain kit?
by|Dec 28, 2022
1 Answer
Answer This Question
A: Elli, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. I do apologize, K-1242-LA does not come packaged with a drain; it is a separate serviceable product. The following drains are recommended: K-7161-AF, K-37380, K-37383 or K-37386. Thank you for choosing Kohler.
by|Feb 23, 2024
1 found this answer helpful
Q:What is recommended to use to patch a small dent ?
by|Dec 15, 2022
1 Answer
Answer This Question
A: Alex, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. I am sorry to hear of the finish issue of your Mariposa tub. We would like to connect with you to further assist. Please contact our Customer Care Center at 1-800-4Kohler (1-800-456-4537). Thank you for choosing Kohler.