Customer Reviews for KOHLER Levity 44-48 in.W x 74 in. H Semi-Frameless Sliding Shower Door in Nickel with Towel Bar

April, my name is Jessica with Kohler Customer Service. I am sorry to hear the roller of your Levity shower door has broken during installation. We take pride in our designs and are disappointed that your experience has been less than exceptional. We would like to connect with you to aid in a resolution. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.

HomeDepotCustomer, my name is Jessica with Kohler Customer Service. I am sorry to hear of your disappointment with the Levity shower door. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. K-706015-L has an overall height of 74" and a walk through of 66-7/8". The following link is to the specification sheet showing this on page 2: https://bit.ly/41iAz11. If we may further assist in any way, please contact our Customer Service team at KohlerCustServ@kohler.com. We are here to help. - Jessica P. Kohler Customer Service.

Hello, this is Sarah with Kohler Co. I'm sorry to hear your Levity showerdoor is leaking from beneath the glass showerdoors. I'd like to make a few suggestions to help improve your showering experience. When using the shower, the showerhead should be pointed away from the glass panel. The inside panel should be closest to the showerhead when running. If the leaking is occurring under the door panels, we suggest lowering the panels to reduce the gap between the panel and shower ledge. If the leaking is occurring under the threshold, we suggest checking the shower ledge to see if there are curved corners between the wall and bottom ledge. If so, the wall jambs should be trimmed and filed to match the curvature on the shower ledge. Lastly, the threshold should be sealed with 100% silicone. We suggest removing the silicone and reapplying it along the front surface of the threshold and along where the wall jamb and shower ledge meet. Let it cure per the silicone manufacturers recommendation. Please email our Customer Service team at KohlerCustServ@kohler.com so that we can follow up to ensure this gets resolved. Your delight is our top priority! -Sarah S. Kohler Customer Service

Hello Michele, my name is Meli with Kohler Co. I am sorry to read the glass on your Levity shower door arrived warped. Items purchased on homedepot.com or directly through The Home Depot can be returned to the store. Please bring your shipment confirmation email, order confirmation email or packing slip for ease of return. Most products have a 90-day-from-purchase return policy. Your local Home Depot store will be able to help you process a return and order a replacement. I apologize for any inconvenience this has caused, if we may be of further assistance, please contact our customer care team at KohlerCustServ@kohler.com. We are here to help. Sincerely, Meli A., Kohler Customer Service