the grips are much better than what we had before....
the grips are much better than what we had before.
by
Verified Purchase
Apr 16, 2020
Easy to install and feels solid....
Easy to install and feels solid.
by
Verified Purchase
Apr 15, 2020
The attachment screws were camouflaged in the packaging. I...
The attachment screws were camouflaged in the packaging. I had already drilled to enlarge the holes in the lid to use the old screws when I found the new screws that came with the packaging.
It would have been better had these been more visible from the outset. I only discovered them when I was getting ready to discard the packaging.
by
Verified Purchase
Apr 1, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from Kohler Product ExpertApr 1, 2020
Hi HomeDepotCustomer, my name is Sarah with Kohler Co. I'm sorry to see you aren't completely satisfied with your Reveal round toilet seat. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer’s expectations. We would like to connect with you to learn more about your experience to find a way to help! Please email our Customer Service team directly at KohlerCustServ@kohler.com for additional assistance. Sincerely –Sarah S. Kohler Customer Service
Verified Purchase
1 found this review helpful
Mar 11, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Mar 11, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Mar 4, 2020
Love the slow close feature!...
Love the slow close feature!
by
Verified Purchase
Mar 4, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Feb 19, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Feb 11, 2020
Easy to install. Color was a perfect match for our Kohler toilet. I really like the "Grip-Tight "...
Easy to install. Color was a perfect match for our Kohler toilet. I really like the "Grip-Tight " bumpers, they make the seat very stable.
by
Verified Purchase
Recommended
Feb 5, 2020
The attachment hardware and the grip tight inserts were...
The attachment hardware and the grip tight inserts were missing. Kohler Customer Service sent the parts but it took two weeks since the parts were out of stock. Most disappointing was how small the inner seat is. On a Kohler round bowl toilet the grip tight inserts barely sit on the rim. Returned..
by
Response from Kohler Product ExpertFeb 5, 2020
Disappointed, my name is Jessica with Kohler Customer Service. I am sorry to hear of the missing parts and your disappointment with your Reveal seat. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer's expectations. We would like to hear more about your experience with this seat. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon! - Jessica P. KOHLER Customer Service.
Verified Purchase
1 found this review helpful
Jan 22, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jan 22, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jan 8, 2020
Kohler Quiet-close toilet seat is a big improvement over regular...
Kohler Quiet-close toilet seat is a big improvement over regular toilet seat. A real convenience to opening and closing any toilet.
by
Verified Purchase
Dec 17, 2019
I purchased a condo and both toilets are Kohler in almond. One seat recently cracked and I had t...
I purchased a condo and both toilets are Kohler in almond. One seat recently cracked and I had to special order it. I ordered a Kohler Easy Close and had to return it because apparently my toilet isn't elongated. The second seat I ordered was the Reveal Q3, (actually the customer service agent picked it out), it fits the toilet, except for the fact that the seat is half an inch too short to meet the toilet porcelain base all the way around the outer rim. It works, but isn't exact.
I never had such a problem buying a toilet seat. I originally ordered an elongated and had to return it. Now this was is off. I hope it doesn't crack. Who would think it would be so hard to replace a toilet seat?
by
Dec 10, 2019
Did not quite fit even though I measured very carefully....
Did not quite fit even though I measured very carefully. Was not easy to assemble as it stated on the packaging. We are not handy, and it took 2 of us to figure it out plus at least 45 minutes of our time.
by
Verified Purchase
Dec 10, 2019
I have an elongated toilet and the Reveal toilet seat...
I have an elongated toilet and the Reveal toilet seat is short and doesn't cover the toilet rim.
by
Response from Kohler Product ExpertDec 10, 2019
Hi Sherry, this is Sarah with Kohler Co. I'm very sorry to hear your Reveal toilet seat isn't fitting your existing toilet. We're glad to help you find the appropriate toilet seat to fit your toilet bowl. Please email us at KohlerCustServ@kohler.com and include the tank model number. This can be found stamped inside the tank on the back wall. It will likely start with a K3 K4 or K5. We look forward to helping you soon! -Sarah S. KOHLER Customer Service
Verified Purchase
Dec 10, 2019
Easy install.Works fine....
Easy install.Works fine.
by
Verified Purchase
Nov 27, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Nov 5, 2019
The actual seat is kind of small. Quiet close and...
The actual seat is kind of small. Quiet close and grippers work great
by
Verified Purchase
Oct 30, 2019
not to size! beware
The claimed width of this product is misleading. The max seat width is about 13.5 inches and the lid surrounds the seat when closed making the total product width wider. Seat itself is thin not like the 1 inch thick version I had previously. Its going back to the store. Also we had a delivery problem—the shipper claimed if was delivered 22 hours before it actually was put on our front doorstep!
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Response from Kohler Product ExpertNov 1, 2019
Hi FreddiA3, this is Sarah with Kohler Co. I'm sorry to hear your Reveal toilet seat wasn't the right size. The overall dimensions of both the seat and lid can be seen on the specification sheet here: https://bit.ly/36rP0mi. You will noticed the entire seat and lid have a total thickness of 1". While the lid measures 14-1/8" wide, the seat ring is smaller. Please email our team at KohlerCustServ@kohler.com for help finding a seat that's right for you. We're glad to help! -Sarah S. KOHLER Customer Service
Oct 8, 2019
Love the slow close. No more banging toilet seats....
Love the slow close. No more banging toilet seats.
by
Verified Purchase
Sep 11, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Aug 26, 2019
Not the quality I was expecting from a Kohler product....
Not the quality I was expecting from a Kohler product. Although the seat is screwed as tight as possible to the toilet, the seat itself has give in its own hinges and therefore has some play when seated on it. The fan is more of a gimmick then functional.
by
Response from Kohler Product ExpertAug 26, 2019
Hi HomeDepotCustomer, this is Sarah with Kohler Co. I'm sorry to hear you aren't completely happy with your Reveal toilet seat. We put a lot of time and thought into our products, so it's unfortunate that we did not meet your expectations. We appreciate you taking the time to share with us this valuable feedback. It has been shared with the appropriate team for future improvements. The installation of the Kohler Quick Install hardware should be followed carefully to ensure it is tightened properly. The installation instructions are here: https://goo.gl/cZAGHW. The cone shaped nut needs to be pushed up into the mounting hole in the bowl (from the underside). If the nut is not pushed into the hole, the split in the nut may expand during use and you will need to continue to tighten it. We also recommend checking to ensure the rubber bumpers were inserted in place under the seat. We'd like to connect with you to ensure this issue gets resolved. Please contact our Customer Service team at KohlerCustServ@kohler.com. -Sarah S. KOHLER Customer Service
Verified Purchase
Aug 20, 2019
Love it. No more slamming toilet seat. Color is great...
Love it. No more slamming toilet seat. Color is great
by
Verified Purchase
Jul 23, 2019
The seat was easy to install and works just fine....
The seat was easy to install and works just fine.
by
Verified Purchase
Jul 18, 2019
Had to return itemPoor quality ...
Had to return itemPoor quality
by
Response from Kohler Product ExpertJul 19, 2019
Rannie, my name is Sarah with Kohler Co. I'm so sorry to hear you aren't happy with the quality of the Reveal toilet seat. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer’s expectations. We appreciate you taking the time to provide us with this feedback. We would like to connect with you to learn more about what contributed to your disappointment. Please email our Customer Service team directly at KohlerCustServ@kohler.com for additional assistance. We’re here to help. –Sarah S. KOHLER Customer Service
Verified Purchase
Jul 10, 2019
The Best Seat in the House!This Kohler Reveal Quiet- Close...
The Best Seat in the House!This Kohler Reveal Quiet- Close Elongated Toilet Seat fits our Kohler toilet perfectly. The clean and smooth design plus the quiet close innovation by Kohler make this purchase a smart one. Installation was a breeze.
by
Verified Purchase
Jun 25, 2019
I purchased this as a replacement for an existing Kohler toilet in my home, (the old one had lost...
I purchased this as a replacement for an existing Kohler toilet in my home, (the old one had lost it's "Quiet-Close" ability about a year ago) and was really pleased at how easy it was to swap out the old seat for the new one. No tools necessary, just flip up plastic hinges, & slide forward to remove. New one slides right into place, snap hinges down into place, and that's it! Plus, no more listening to the toilet seat slam down!