KARINE, my name is Jessica with Kohler Customer Service. I am sorry to hear that you have rated the Expanse tub negatively. We would love to hear more about your experience in hopes that we can find a solution to your concerns. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to helping you soon. - Jessica P. Kohler Customer Service.
Verified Purchase
Oct 7, 2020
Much more stable than the old fiberglass tub enclosure. And the extra width is awesome.
Much more stable than the old fiberglass tub enclosure. And the extra width is awesome.
by
Verified Purchase
Recommended
2 found this review helpful
Sep 9, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jun 29, 2020
it keeps the water temperature for nice long baths...
it keeps the water temperature for nice long baths
by
Verified Purchase
Jun 14, 2020
I was hesitant about this tub at first. I...
I was hesitant about this tub at first. I wanted a large tub (I am 5"9 and 265lbs) We took out a huge soaker tub, so I could do a shower/tub combo. I absolute LOVE this tub! It is large enough for me in length and width. I want to put it in my other bathroom upstairs also. If you are looking for a nice soaking tub/shower combo...you need to by this! A couple of suggestions..I would definitely have a plumber install it, because the drain is on the flatter part of the bottom of the tub the plumber had to make some adjustments in the plumbing. He also set it in a mortar material..don't know if you do it yourselfers would do that. Also to Kohler...You would sell 1000 times more of these if you made it in a 6 foot. That is what I was actually looking for, but I settled for a 5 foot. Some of the reviews said the material felt cheap and I will agree at first I was like are you kidding me...but once set and installed...it is PERFECT! Took my first bath last night and didn't want to get out
by
Verified Purchase
1 found this review helpful
Jun 8, 2020
The dimensions of the tub are not accurate on the...
The dimensions of the tub are not accurate on the website. The tub may be 30 inches at the smallest section but it curves out to almost 37 inches. It almost does not fit!!
by
Verified Purchase
14 found this review helpful
May 5, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
May 5, 2020
Looks durable and great...
Looks durable and great
by
Verified Purchase
Mar 10, 2020
It’s beautiful!...
It’s beautiful!
by
Verified Purchase
Dec 4, 2019
Special order arrived faster than promised, well packaged for protection.. Install was very strai...
Special order arrived faster than promised, well packaged for protection.. Install was very straightforward, in a challenging location. Instructions were pretty clear and unambiguous.
by
Verified Purchase
Recommended
Sep 18, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Jul 23, 2019
I love my new tub. It’s huge on the inside...
I love my new tub. It’s huge on the inside so I have plenty of room
by
Verified Purchase
May 28, 2019
It was too big. I had to return it.It...
It was too big. I had to return it.It was not easy to return. You have a policy. I took three months to return it. It all worked out in the end.Bob
by
Verified Purchase
Apr 28, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Jan 4, 2019
This is absolutely luxurious in terms of space. Fitting it...
This is absolutely luxurious in terms of space. Fitting it in the bathroom door required some maneuvering and post-patch-up work, but totally worth it.
by
Verified Purchase
Sep 4, 2018
You will need an extra long drain kit assembly with this item. It would be great if it was includ...
You will need an extra long drain kit assembly with this item. It would be great if it was included to finish the job in one day. Also, be aware that this deep tub is hard to get out of if you are over 40. Grab bars also a must for those with bad back or knees. Tub itself is great.
by
Verified Purchase
Recommended
7 found this review helpful
Apr 10, 2018
The tub is great but Get it shipped to the...
The tub is great but Get it shipped to the store.Home Depot says they will get it delivered to your house but they dont we got a call from Fed Ex saying we need to come pick up the tub, its too big for them to deliver. The tub was damaged, had to send back and another tub wouldnt come for 2 weeks.
by
Response from Kohler Product ExpertApr 11, 2018
Hi Joel, my name is Sarah with Kohler Co. I'm truly sorry to hear your Expanse bath arrived damaged and had to be exchanged. As the manufacturer, we are very interested in supplying consumers with a quality product in A1 condition. We appreciate you taking the time to provide us with this feedback. If we may improve your experience in any way, please email our Customer Service team at KohlerCustServ@Kohler.com. We’re here to help! –Sarah B. KOHLER Customer Service
Verified Purchase
5 found this review helpful
Apr 3, 2018
Beautiful sleek design tub. It did arrive with cracks which...
Beautiful sleek design tub. It did arrive with cracks which I’m very disappointed about. HD gave me $25% off and I will follow up with Kohler to repair. With my strict timeline and in effort to delay the contractor I just had to install.
by
Response from Kohler Product ExpertJun 20, 2018
Nellie, my name is Sarah with Kohler Co. I'm sorry to hear your Expanse bath arrived with cracks. If the bath has already been installed, please email our team at KohlerCustServ@kohler.com for warranty assistance. If you have not yet installed the bath, we would suggest contacting your place of purchase to set up a return/exchange. Thank you! -Sarah B. KOHLER Customer Service
Verified Purchase
3 found this review helpful
Mar 15, 2018
Well built, very spacious for showers...
Well built, very spacious for showers
by
Verified Purchase
Feb 21, 2018
It looks great and it is everything I wanted; large...
It looks great and it is everything I wanted; large enough for a temporary use of a bath chair after surgery and nice and large for a great long soak after I recover.
by
Verified Purchase
3 found this review helpful
Nov 18, 2017
Good quality, sturdy, very roomy and comfortable tub. My only problem with it is that my water he...
Good quality, sturdy, very roomy and comfortable tub. My only problem with it is that my water heater won't produce enough hot water to fill it!
by
Verified Purchase
Recommended
5 found this review helpful
Nov 1, 2017
The tub is awesome!...
The tub is awesome!
by
Verified Purchase
Aug 23, 2017
Love the tub...
Love the tub
by
Verified Purchase
Aug 10, 2017
Love it! It requires a lot of water to...
Love it! It requires a lot of water to fill it, but it's worth it! Very nice quality and deep!
by
Verified Purchase
Jul 25, 2017
Nice tub, very roomy....
Nice tub, very roomy.
by
Verified Purchase
Jul 18, 2017
Tub excitement
I've had it installed for about a month now and I love it!
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Recommended
Jul 5, 2017
Great tub but damaged
We went to pick up the tub and the box had a hole in it and it was damaged. They gave us a discount but when we got it home there was even bigger damage to another area in the side. The contractor hid it under the tile that was going up so we kept it. Other than the damage it is a great tub
by
Recommended
1 found this review helpful
May 30, 2017
It's a good tub. Not sure the extra size was worth the extra expense. You pay a couple of hundred...
It's a good tub. Not sure the extra size was worth the extra expense. You pay a couple of hundred dollars more than the same model that's two inches smaller in width. But, overall, it's very nice. The first tub I ordered was lost in the mail. Seriously. They lost a crate the size of a small car. The reorder arrived as scheduled. Order EARLY.
by
Verified Purchase
Recommended
2 found this review helpful
May 2, 2017
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Apr 23, 2017
The tub is large and luxurious and still fits in a regular alcove. Glad I purchased it!
The tub is large and luxurious and still fits in a regular alcove. Glad I purchased it!