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Customer Reviews for KOHLER Cachet Quiet-Close Round Closed Front Toilet Seat with Grip-Tight Bumpers in White

Internet #100407545

Model #K-4639-0

  • Grip-tight bumpers prevent seat from shifting
  • Quick-release hinges allow for easy cleaning
  • Quiet-close seat prevents slamming

Customer Reviews

  • 4.3
    out of 1,440 reviews
  • 80% recommend this product
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Showing 1-30 of 1,440 reviews
Matches toilet well, but overpriced....
Matches toilet well, but overpriced.
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  • Verified Purchase
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  • Verified Purchase
works great! say goodbye to slamming toilet seats!...
works great! say goodbye to slamming toilet seats!
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  • Verified Purchase
Easy to assemble, no issues...
Easy to assemble, no issues
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  • Verified Purchase
Second one was good
Got one but it had black specks imbedded in the plastic. The second one was good. Good color match thanks to customer service help. Robust design not flimsy. Like the soft close and quick mount system.
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  • Verified Purchase
  • Recommended
Feels inexpensive and seat tends to separate from the cover.
The seat definitely feels inexpensive and pliable. And twice since installed the hinge connecting the west to the cover has separated.
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  • Verified Purchase
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  • Verified Purchase
Perfect fit
It came quickly, even before the delivery date Kohler gave us. Easy to install and fits perfectly.
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  • Verified Purchase
  • Recommended
Best seat $ can buy.
After having it a couple of months and keeping it clean - it stays spotless, very little permanent stains on the inner ridge but again stains only occur if you don't clean it every couple of days which every household should be doing anyways; if not once a day. It's sturdy, it's quiet and comfortable.
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  • Verified Purchase
love the features
Like the quiet close feature and that the seat can be easily removed for through cleaning.
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  • Verified Purchase
  • Recommended
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  • Verified Purchase
GREAT BUY
This is one of the best toilet seats you can buy. It not only has a quiet close you can also detach it from the toilet for cleaning. Just pop open the two clasps in the rear of the seat and it detaches for easy cleaning. It is also not more expensive than other toilet seats. Very reasonable and easy to clean what more can anyone ask for?
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  • Verified Purchase
  • Recommended
No color matching
Color did not match exactly same as the toilet
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  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
Perfect match
The customer service chat helped me locate the exact seat and tools that I needed for the model we have . The color was just perfect and it’s given the bathroom a mini makeover
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  • Verified Purchase
  • Recommended
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  • Verified Purchase
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  • Verified Purchase
Toilet seat arrived as described, easy to install, very comfortable...
Toilet seat arrived as described, easy to install, very comfortable and is sturdy as all Kohler products are.
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  • Verified Purchase
Replacement for Koehler toilet seat. Just what one would expect-...
Replacement for Koehler toilet seat. Just what one would expect- quality product.
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  • Verified Purchase
Replacement Toilet seat
This is a nice replacement for our wobbly old one. It is solid and fits perfectly.
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  • Verified Purchase
  • Recommended
The toilet slides around and needs to be adjusted constantly....
The toilet slides around and needs to be adjusted constantly.
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Response from Kohler Product ExpertJun 8, 2022
Hello William, my name is Meli with Kohler Co. I am sorry to hear the hardware on your Cachet toilet seat is not staying tight. The installation of this toilet seat’s Quick Install hardware must be followed carefully to ensure it is properly tightened. The installation instructions can be found by following this link: https://bit.ly/3K1Z1dy The cone shaped nut should be pushed up into the mounting hole in the bowl (from the underside). If the nut is not pushed into the hole, the split in the nut will expand during use and you may need to continue to tighten it. If your nut or bolt is stripped, we are happy to provide you with a replacement set of hardware. Please email our Customer Service team at KohlerCustServ@kohler.com. We're here to help! -Meli A. Kohler Customer Service
  • Verified Purchase
Very well made and easy to install ~...
Very well made and easy to install ~
by
  • Verified Purchase
Terrible nuts and bolts
This is the worst toilet seat I have ever bought. The nuts and bolts do not tighten. I even exchanged for a new one, and it doesn’t work. Whoever thought this was a good design, should be fired!
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Response from Kohler Product ExpertMay 16, 2022
Hello Todd, my name is Meli with Kohler Co. I am sorry to read of your difficultly in the installation of our Cachet seat. The installation of this toilet seat’s Quick Install hardware must be followed carefully to ensure it is properly tightened. The cone shaped nut should be pushed up into the mounting hole in the bowl (from the underside). If the nut is not pushed into the hole, the split in the nut will expand during use and you may need to continue to tighten it. I have shared a link to an instructional video here: https://bit.ly/3K1Z1dy Please email our customer care team at KohlerCustServ@Kohler.com if we may be of further assistance, we are here to help. Sincerely, Meli A., Kohler Customer Service
    This is an exact Kohler OEM replacement,easy install all parts...
    This is an exact Kohler OEM replacement,easy install all parts included.
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    • Verified Purchase
    Very good finish
    Easy to install, I ordered it in April. Promptly delivered, fits well. Noiseless, slow closing are welcome features
    by
    • Verified Purchase
    • Recommended
    Perfect match
    When we bought our house, the toilet seat cover didn't match the Kohler toilet. It was original to the house which was built in1989 and we doubted we could find a perfect match as it wasn't a common color. We assumed it would be discontinued by now but it wasn't! We are very happy with it and have always loved Kohler's quality.
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    • Verified Purchase
    • Recommended
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    • Verified Purchase
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    • Verified Purchase
    Was easy to install as it was replacing an existing,...
    Was easy to install as it was replacing an existing, same style toilet seat. Was able to reuse the existing fasteners as those weren’t broken. Just the hinge.
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    • Verified Purchase
    Showing 1-30 of 1,440 reviews

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