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Customer Reviews for JELD-WEN 36 in. x 80 in. Colonist Desert Sand Painted Smooth Molded Composite Closet Bi-fold Door

Internet #203494698

Model #THDJW159900133

Store SKU #1000370228

  • Bi-fold closet door includes hardware installation kit and knobs
  • A maximum of 1/4 inch can be trimmed from each side of door
  • Bi-fold closet door fits 36 in. W x 80 to 80-7/8 in. H opening

Customer Reviews

  • 3.6
    out of 49 reviews
  • 45% recommend this product
Filter by:
Showing 1-30 of 49 reviews
Loved it...
Loved it
by
Response from YourJELD-WENTeamJan 23, 2018
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
  • Verified Purchase
Took it apart. This was used as a french door...
Took it apart. This was used as a french door for 30 inch door. Opening the full sized door obstructed my mud room. Taking theses apart the individual panels worked great and are held closed by magnetic cabinet closers and open by magnetic door stops.
by
  • Verified Purchase
2 found this review helpful
Jeld Wen Bi-fold doors are made of recycled junk that appears to be paper or sawdust inside with ...
Jeld Wen Bi-fold doors are made of recycled junk that appears to be paper or sawdust inside with a wood look veneer on the outside. Several of these doors have self destructed during installation and others have fallen apart after a short period of use. If you want cheap, this is it but don't expect good to come with it. Spend a few more dollars and get a door that will last.
by
Response from YourJELD-WENTeamOct 26, 2017
Thank you for your feedback on JELD-WEN. We apologize for your frustration and can assure you we take your product concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days. Jeldwen
  • Pro
3 found this review helpful
Materials of the door were cheap and the paint was...
Materials of the door were cheap and the paint was thin and in some places broken off. Easy to install.
by
Response from YourJELD-WENTeamApr 9, 2020
Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
  • Verified Purchase
1 found this review helpful
Average quality hollow core doors. Some damage through shipment...
Average quality hollow core doors. Some damage through shipment and handling (e.g. bent/chip door corners). Easy enough to patch and paint to finish. Needed to drill out holes for support pins.
by
Response from YourJELD-WENTeamJul 17, 2017
Thank you for your feedback on JELD-WEN. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days. Jeldwen
  • Verified Purchase
If you order doors from Jeld-Wen, be aware that there is a very high probability that the hardwar...
If you order doors from Jeld-Wen, be aware that there is a very high probability that the hardware pack will be missing at least one piece of hardware essential for mounting the doors. I ordered five Jeld-Wen bi-fold closet doors through Home Depot for a home renovation. Of those five doors, two were missing a small but important pivot pin or track guide needed to hang the doors. Quality control is clearly lacking. After contacting Jeld-Wen customer service, I was told the warranty period had expired and they refused to send me the two small pieces of hardware that I had paid for but never received. Instead, they directed me to purchase them again on their website. I will never again order a product from Jeld-Wen. They would rather save some pocket change than support a customer who spent several hundred dollars on their products. Insulting.
by
Response from YourJELD-WENTeamApr 24, 2017
Thank you for contacting JELD-WEN. First I would like to thank you for taking the time to write us of your product experience. I apologize for your disappointment and can assure you JELD-WEN takes your product concerns seriously. Thank you for your input and allowing us the opportunity to improve. Jeldwen
    9 found this review helpful
    Superbly dissapointing delivery wait
    I ordered May 1st and as of May 27th have not heard any indication of the unrealistic shipping to the store between June 16-19.... I get a little bit of a wait, but you'd think with an expensive purchase they'd go out of their way to have a reasonable time frame for a pickup.. truly disappointing.
    by
    Response from YourJELD-WENTeamMar 31, 2020
    Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
      1 found this review helpful
      No-fold door
      Arrived in excellent condition. Fit was excellent. Mounting hardware is good but hinges and knob are booth poor quality. Also, hinges are surface mounted and are not mortised into the sides of the doors.
      by
        • Recommended
        7 found this review helpful
        Good Door, easy install.
        This door was exactly what I expected, and identical to the one I replaced. My old door developed a crack at the bottom pivot, and the pivot would slide into the door, causing the door to drag on the floor. The new one came pre-drilled, which was a surprise. I just had to tap in the proper hardware, add the pull and hang it. The only negative is that these doors take a long time to get delivered (4 weeks).
        by
        • DIY
        • Verified Purchase
        3 found this review helpful
        Bad quality
        I was pretty disappointed when I opened the doors and saw how poorly the sides were finished. The area I am talking about are the edges that are normally not visible if the door is closed but open up at the hinges when you open the door . Since this door is normally left open in my installation you always see this edge that is finished poorly. It literally had dents or gouges in this area and the paint was not applied very well if at all here. Pretty poor build quality for the price. I should have returned it right then but the effort for that was not worth it.
        by
          7 found this review helpful
          Nice doors
          Nice doors that were easy to install. It took my husband about 5 minutes, it probably took me longer to paint them. Would purchase again. The only issue, it took 4 weeks for them to get to us.
          by
          • Verified Purchase
          • Recommended
          1 found this review helpful
          cheap quality
          In description does not state that it needs to be painted. Framing very lightweight ... worry about long term quality. Very light weight. Had finger prints on it from manufacture.
          by
          Response from YourJELD-WENTeamApr 7, 2020
          Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
          • DIY
          2 found this review helpful
          Disappointed
          We purchased two sets of doors. The panels were in different places on each door set so that the doors do not appear to be aligned. Panels were off by more than an inch as measured from the top. We purchased two more doors with exactly the same problem. Seems like all doors should have the panels in exactly the same place, especially since they are molded.
          by
          Response from YourJELD-WENTeamApr 7, 2020
          Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
          • DIY
          7 found this review helpful
          Good looking door and easy to install
          Good door. Went with Jeld-Wen based on brand name. Wasn't disappointed.
          by
          • Verified Purchase
          • Recommended
          1 found this review helpful
          This is a good solid door. Looks great
          Ordering was simple. The door got here on time and was a no hassle pick-up. Easy to install, even for my home improvement challenged husband and it look s nice installed.
          by
          • DIY
          • Verified Purchase
          1 found this review helpful
          NOT WORTH THE WAIT OR MONEY
          PRODUCT TOOK ALMOST A MONTH FROM THE TIME I ORDERED IT TO BE DELIVERED TO THE STORE. ALSO HAD A FEW DINGS ONCE I GOT IT HOME AND UNPACKED IT. LOOKED LIKE ONE OF THE DINGS THEY TRIED TO PAINT OVER SO THEN THE PAINT DIDNT MATCH EITHER.I WILL KEEP THEM BUT WILL HAVE TO SAND OUT THE DINGS AND REPAINT MYSELF.
          by
          Response from YourJELD-WENTeamApr 9, 2020
          Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
          • DIY
          • Verified Purchase
          7 found this review helpful
          Sharp looking bifold door for my stacked washer and dryer
          I have a closet where my washer and dryer are. I could not close the door because the doorknob was right where the washer control knob was. So this bifold door works great. I only wish that the knob was a better quality. I went and bought a new one that looks much sharper. Overall, I am very pleased with my purchase.
          by
          • Verified Purchase
          • Recommended
          2 found this review helpful
          Looks great, a breeze to install
          Great value! I was amazed at how easy the installation was for this product. I installed 4 sections and took me less than an hour. My only issue was that my opening was not square and I had to shave some existing molding on one side. Also, my opening was less than the required size, but the installed panels are less than specified so that they fit perfectly.
          by
          Response from YourJELD-WENTeamApr 1, 2020
          We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
          • Verified Purchase
          • Recommended
          12 found this review helpful
          As Advertised
          The doors came in prompt fashion and were exactly what I wanted. Installation was easy enough. I'm happy with the product and the service.
          by
          • Verified Purchase
          6 found this review helpful
          Showing 1-30 of 49 reviews

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