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Customer Reviews for JELD-WEN 34 in. x 80 in. 6 Lite Craftsman Black Painted Steel Prehung Right-Hand Inswing Front Door w/Brickmould

Internet #204266395

Model #THDJW167700848

Store SKU #1000369570

  • Made of durable rust-resistant galvanized steel
  • Prehung steel door includes frame for easier installation
  • Actual unit size is 35-7/16 in. x 81-3/4 in.

Customer Reviews

  • 4.2
    out of 153 reviews
  • 85% recommend this product
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Showing 1-30 of 153 reviews
Solid construction, easy to install....
Solid construction, easy to install.
by
Response from YourJELD-WENTeamDec 5, 2018
JELD-WEN truly appreciates your feedback. Knowing that we’ve served you well strengthens our resolve to improve daily. Thank you for taking time to share your generous and encouraging words. Jeldwen
  • Verified Purchase
Love my new door ...
Love my new door
by
Response from YourJELD-WENTeamNov 7, 2018
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
  • Verified Purchase
1 found this review helpful
Looks great, fit perfectly. ...
Looks great, fit perfectly.
by
Response from YourJELD-WENTeamOct 31, 2018
JELD-WEN sincerely appreciates the time you took to provide this response. Your comments encourage and inspire us as we strive to better serve our customers. Thank you again for sharing with us your experience. Jeldwen
  • Verified Purchase
1 found this review helpful
very happy except the interior face of the door...
very happy except the interior face of the door had 12" scratched that came with it from the factor.
by
Response from YourJELD-WENTeamSep 25, 2018
JELD-WEN sincerely appreciates the time you took to provide this response. Your comments encourage and inspire us as we strive to better serve our customers. Thank you again for sharing with us your experience. Jeldwen
  • Verified Purchase
1 found this review helpful
Quality garage man door!
Quality garage man door!
by
Response from YourJELD-WENTeamSep 11, 2018
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
  • Verified Purchase
  • Recommended
Door had damage on the brick mold, as well as...
Door had damage on the brick mold, as well as dents on the door itself. Paint looks like the door has been repaired spots of off color white paint on exterior and interior of door. I would not buy this again.
by
Response from YourJELD-WENTeamSep 4, 2018
Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
  • Verified Purchase
1 found this review helpful
The door itself was good, but the frame had a crack in it where the handle was connected. The doo...
The door itself was good, but the frame had a crack in it where the handle was connected. The door on the inside had a scratch. So the door was good but the people who handle the door didn't do a very good job. I was disappointed after waiting 7 weeks to get the door to see it show up like this.
by
Response from YourJELD-WENTeamAug 8, 2018
Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days. Jeldwen
  • Verified Purchase
  • Recommended
1 found this review helpful
Door was as described. First one had been damaged...
Door was as described. First one had been damaged in transport. This one was fine. Has been installed and looks good.
by
Response from YourJELD-WENTeamJul 11, 2018
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
  • Verified Purchase
Easy to install and it looks really nice! My only...
Easy to install and it looks really nice! My only complaint is that a material that looks like caulking, is showing around the panes.
by
  • Verified Purchase
1 found this review helpful
Took several months to receive the door and a call...
Took several months to receive the door and a call to Home Depot to figure out why it wasn't coming in. They called the supplier and it came in within a few days. The door is great. We had someone install it. It opens and closes so smoothly. I can't even hear when someone goes in or out. We love it!
by
  • Verified Purchase
Easy for my handyman to install...
Easy for my handyman to install
by
Response from YourJELD-WENTeamDec 28, 2017
JELD-WEN truly appreciates your feedback. Knowing that we’ve served you well strengthens our resolve to improve daily. Thank you for taking time to share your generous and encouraging words. Jeldwen
  • Verified Purchase
The door doesn't properly fit in the frame, and the weatherstripping doesn't keep drafts out on t...
The door doesn't properly fit in the frame, and the weatherstripping doesn't keep drafts out on the locking side, even after replacing the weatherstripping.
by
Response from YourJELD-WENTeamDec 26, 2017
Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days. Jeldwen
    1 found this review helpful
    For a door that is supposed to have an insulated...
    For a door that is supposed to have an insulated core the interior side of the door is quite cold
    by
    • Verified Purchase
    Looks great...
    Looks great
    by
    Response from YourJELD-WENTeamDec 5, 2017
    We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
    • Verified Purchase
    A little disappointed with the finished product that was received. Opened the box with the homeow...
    A little disappointed with the finished product that was received. Opened the box with the homeowner present and found areas of the door that had paint missing or chipped. Plus, have to wait a month and a half to have this corrected.
    by
    Response from YourJELD-WENTeamNov 14, 2017
    Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. If you have additional information you’d like to share, please contact us at 800-535-3964. Jeldwen
    • Verified Purchase
    • Recommended
    2 found this review helpful
    We love the door! but it arrived with a big...
    We love the door! but it arrived with a big dent in it, which was an inconvenience for us since we live 2 1/2 hours from our closest HD. Customer service was very easy to work with and we will be getting a replacement door. 34" wide door was a little odd since 36" is standard but we made it work.
    by
    Response from YourJELD-WENTeamSep 21, 2017
    JELD-WEN sincerely appreciates the time you took to provide this response. Your comments encourage and inspire us as we strive to better serve our customers. Thank you again for sharing with us your experience. Jeldwen
    • Verified Purchase
    Check your framing
    Didn't realize door jamb is for a 2x4 wall, not a 2x6 wall. Other than that I was very satisfied with the door.
    by
    Response from YourJELD-WENTeamJun 28, 2017
    JELD-WEN sincerely appreciates the time you took to provide this response. Your comments encourage and inspire us as we strive to better serve our customers. Thank you again for sharing with us your experience. Jeldwen
      • Recommended
      1 found this review helpful
      The actual dimensions of the product were not close to the dimensions shown on-line. Product had...
      The actual dimensions of the product were not close to the dimensions shown on-line. Product had to be returned, would not properly fit the existing opening
      by
      Response from YourJELD-WENTeamJun 7, 2017
      Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
      • Verified Purchase
      Product very well made my only complaint is that I specifically paid extra for this door in black...
      Product very well made my only complaint is that I specifically paid extra for this door in black and it already has a couple of nicks in the paint showing white... My only suggestion is a more durable coating or two coats of the paint would make the product rating excellent.
      by
      Response from YourJELD-WENTeamFeb 21, 2017
      We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
      • Verified Purchase
      • Recommended
      4 found this review helpful
      Good solid door
      Door was good and solid. Installed with ease. Paint was perfect. Lot of people in the neighborhood have stoped by and said how nice the new door looks on the house.
      by
        • Recommended
        5 found this review helpful
        Excellent Replacement Door.
        Quality is good for the money, I researched several other doors and could not find anything close at this price point. Very happy so far. This replaced a flimsy garage access door. Feel much better now that something sturdy is in place.
        by
        Response from YourJELD-WENTeamApr 24, 2020
        We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
        • DIY
        • Verified Purchase
        • Recommended
        1 found this review helpful
        door
        this door is built better than standard that you get out of store inventory
        by
        • DIY
        • Verified Purchase
        • Recommended
        1 found this review helpful
        Door gives you light and peace of mind
        Steel Entry Door, primed and ready to install. We had a contractor install for us. He hung it by himself...had lots of shimming (the door wasn't the problem). Love having some light that comes into the garage, but love knowing it is a high quality steel exterior door. Would definitely recommend.
        by
        • Verified Purchase
        • Recommended
        4 found this review helpful
        Great door
        Great looking door at a competing price. Very happy with the product. I picked up the door at the store and it arrived in perfect condition.
        by
        Response from YourJELD-WENTeamApr 1, 2020
        We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
        • Verified Purchase
        • Recommended
        2 found this review helpful
        good door!
        My historic rehab specialist installer loved it, and I do too!
        by
        Response from YourJELD-WENTeamApr 24, 2020
        We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
        • Verified Purchase
        • Recommended
        3 found this review helpful
        nice looking door
        Arrived quickly and looks great. Also came with trim..just make sure to inspect for dings
        by
        • Verified Purchase
        • Recommended
        5 found this review helpful
        Great door
        The seal on this door is so good, you actually have to give it a good tug to get it open, that should save me a pretty good hunk of change on my heating bill. I wanted to purchase another door, but the ship to store charge was so high I opted to get the more pricey door that was free to ship to the store since I was going to pay only a couple bucks more.
        by
        • Verified Purchase
        • Recommended
        6 found this review helpful
        Very nice door
        I highly recommend this door. The price was right and it's very good quality.
        by
        • Pro
        • Verified Purchase
        • Recommended
        5 found this review helpful
        Beautiful Door
        We bought this door for our garage back door. It is steel and we have been warned that it will dent if hit hard. If we had known that we mayhave purchased fiberglass without the window. That all said, it is a beautiful door and so far so good without dents. It was a little expensive for the garage but we wanted the door with the upper third glass with the six lights and this was the only one we could find. I was surprised to see that it was quite a bit more expensive for the 30 in. than the 36 in. We tried to order custom from home depot but the providers did not offer this size steel or fiberglass door with the 6 lites. They only offered it for 36 inch doors . A carpenter installed it and did not seem to have any trouble as compared with the 36 inch back door (different brand) he installed at the same time. We did not need the brick mould but rather stucco mould so had to rip that off and purchase stucco mould at the Home Depot store. We are very happy with our "expensive" garage back door and if you need a 30 inch door with 6 lites in an upper window, this is a great door. The door is so great looking that it would make a great back side or maybe even front door also.
        by
        • DIY
        • Recommended
        12 found this review helpful
        door fit poorly in frame
        The frame was a little too large for the door, causing a noticeable gap on the locking side and making it impossible to lock. The installer had to adjust the hinges to make the lock meet the frame. Also, it was annoying that this door was way more expensive than the 36-inch version of the exact same door.
        by
        • DIY
        • Verified Purchase
        3 found this review helpful
        Showing 1-30 of 153 reviews

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