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Customer Reviews for InSinkErator Kitchen Sink Flange in Oil Rubbed Bronze for InSinkErator Garbage Disposal

Internet #202828913

Model #FLG-ORB

Store SKU #1000908589

  • Fits Standard Kitchen Sink 3/4 in. Thick or Less
  • Oil Rubbed Bronze Finish
  • Compatible with all InSinkErator Garbage Disposals

Customer Reviews

  • 4.1
    out of 1,453 reviews
  • 61% recommend this product
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Showing 1-30 of 1,453 reviews
My plumber installed it so I don't know if it is easy to install but it matches the faucet, soap ...
My plumber installed it so I don't know if it is easy to install but it matches the faucet, soap dispenser and garbage disposal button very well.
by
  • Verified Purchase
  • Recommended
Do not buy this
The black is already chipping off after 11 months. Very poor quality. Don’t buy this unless you plan on replacing it every year.
by
Response from InSinkEratorJul 19, 2021
Hi Ken1971, I'm sorry to hear about the issue you experienced. The Matte Black sink flange has a baked, powder coating on the stainless steel flange. Powder coated finishes tend to be more delicate and may scratch or peel over time if exposed to chemical or abrasive cleaners as well as any sharp item that might scratch, nick, or gouge the finish. We recommend using a damp cloth for cleaning purposes. Be assured that we have stringent quality control methods in place to ensure you receive a high quality, long-lasting product. Your feedback is important to us and will be shared with our Engineering and Quality Control team.
    This a replacement for original purchased in November. White coating peeled. Hopefully this one...
    This a replacement for original purchased in November. White coating peeled. Hopefully this one will bot have the same defect.
    by
    Response from InSinkEratorJun 3, 2021
    Hi, we regret the hassle that you’ve had to replace your sink flange. We want to understand what happened just as much as you do. Please know that powder-coated finishes tend to be more delicate that’s why it should only be cleaned with a damp cloth. I hope the new one exceeds your expectation. Should you encounter any issues in the future, you may reach us here - https://support.insinkerator.com/app/ask.
    • Verified Purchase
    1 found this review helpful
    I sink aerator
    I have punched two of these instant hot water tanks. The first one was fine for three months, then it leaked under the sink slowly causing mold and mildew and damaged the floor under the sink and kitchen. I took it back where I purchased it and they told me they couldn’t help me as I did not purchase the extra warranty at the time of purchase..I waited about six months and wanted to try another unit thinking maybe it was just that unit and soooooo I perched another as the sales person said they quit making the units with plastic bladder. They were stainless steel bladders now. After less than a year and two plumbers later it leaked a unplugged it and put a bowl under the unit to let it finish draining so that it would not damage anything else. Lowe’s said they had just too many problems with them and quit carrying them.
    by
    Response from InSinkEratorJun 3, 2021
    Hi Michele, we regret the disappointment you experienced with your hot water dispensers. Your feedback is important to us and we appreciate you taking the time to reach out. Our hot water products are covered by InSinkErator's In-Home Full-Service Limited Warranty. We follow strict quality control measures to ensure your unit is free of manufacturing quality issues. If you’d like additional assistance, please contact us at insinkeratorfeedback@emerson.com and we’d be happy to help!
      I sink aerator
      I have punched two of these instant hot water tanks. The first one was fine for three months, then it leaked under the sink slowly causing mold and mildew and damaged the floor under the sink and kitchen. I took it back where I purchased it and they told me they couldn’t help me as I did not purchase the extra warranty at the time of purchase..I waited about six months and wanted to try another unit thinking maybe it was just that unit and soooooo I perched another as the sales person said they quit making the units with plastic bladder. They were stainless steel bladders now. After less than a year and two plumbers later it leaked a unplugged it and put a bowl under the unit to let it finish draining so that it would not damage anything else. Lowe’s said they had just too many problems with them and quit carrying them.
      by
      Response from InSinkEratorJun 3, 2021
      Hi Michele, we regret the disappointment you experienced with your hot water dispensers. Your feedback is important to us and we appreciate you taking the time to reach out. Our hot water products are covered by InSinkErator's In-Home Full-Service Limited Warranty. We follow strict quality control measures to ensure your unit is free of manufacturing quality issues. If you’d like additional assistance, please contact us at insinkeratorfeedback@emerson.com and we’d be happy to help!
        2 found this review helpful
        Sticky faucet, won't close
        The faucet stuck in the ON position early on. Some WD-40 took care of it for a while so I ignored it for a year. Now it won't shut off. There is a post on how to fix this but its no easy task as the faucet must be removed from the counter. I will try it but the design is bad. In a kitchen, dirt and debris will eventually get into the button and stop its ability to pop up.
        by
        Response from InSinkEratorMay 27, 2021
        Hi, thanks for sharing your comments. We're always working hard to improve our products and we value your candid feedback. We'd like to learn more about your experience and see how we may be able to make this right. Please email us with the faucet’s serial number at insinkeratorfeedback@emerson.com so we can be in touch.
          Poor Lifespan
          Remodeled my kitchen early this spring and was so happy to have found a matching matte blank sink flange but while cleaning with just soap and dish towel a large chunk of the coating just came off. Would like to replace but not sure this product is worth the price tag a second time around if its only gonna last 3 months. Is there any warranty on this product?!
          by
          Response from InSinkEratorMay 25, 2021
          Hi Trish, I’m very sorry for the inconvenience this has caused and truly understand your frustration. There are several reasons that may affect the finish of the flange. Prolonged exposure to chemical or abrasive cleaners can affect the surface, as well as any sharp item that might scratch the finish. Like many other coated products, the finish may also wear over time. We recommend cleaning it with a damp cloth. The colored sink flange is an accessory and not part of the original disposer. As an accessory, it does not have a warranty. Should you still need further assistance, you may reach us at insinkeratorfeedback@emerson.com.
            1 found this review helpful
            Disappointed in this Flange
            We purchased this in September 2020 during our kitchen remodel. We had a black sink installed and wanted this seamless look. We have always had a protective steel grid in the sinks to protect them, so it was truly disappointing to see that the paint has started to flake off of this flange after only 5 months! There are only two of us in the home and we rarely cook so I have no idea why this flange is starting to flake away. This product definitely has not lived up to our expectations.
            by
            Response from InSinkEratorMay 25, 2021
            Hi TayKen, we regret the frustration that you experienced with your sink flange. There are number of reasons that may affect the finish of the flange. Powder coated finishes tend to be more delicate and may scratch or peel over time. It should be cleaned with a damp cloth as prolonged exposure to harsh chemicals can affect the surface as well. Your feedback is important to us and we appreciate your taking time to reach out. Should there be any concern, you may reach us at insinkeratorfeedback@emerson.com.
              2 found this review helpful
              Finish Doesn't Last
              The black finish only lasted about 6 months, now its starting to peel. We keep a rack in the bottom of our sink so nothing even touches the black sink flange. Don't buy unless you want to replace every 6 months.
              by
              Response from InSinkEratorApr 20, 2021
              Hi AdamD, thanks for sharing your comments. The Matte Black sink flange has a baked, powder coating on the stainless steel flange. If exposed to chemical or abrasive cleaners, it can affect the surface and peel overtime. We recommend using a damp cloth for cleaning purposes. I’m sorry you have had this experience. Be assured that we have stringent quality control methods in place to ensure you receive a high quality, long-lasting product. If we find a flaw, we fix it and stand behind it.
                1 found this review helpful
                not so cheap junk
                Looks good to start but within a few short months..... surprise.... the finish will flake off. Complete junk
                by
                Response from InSinkEratorApr 6, 2021
                Hi abb07, thanks for sharing your comments. The Oil Rubbed Bronze sink flange has a baked, powder coating on the stainless-steel flange. Powder coated finishes tend to be more delicate and may scratch or peel over time if exposed to chemical or abrasive cleaners as well as any sharp item that might scratch, nick or gouge the finish. We recommend using a damp cloth for cleaning purposes. Be assured that we have stringent quality control methods in place to ensure you receive a high quality, long-lasting product. Your feedback is important to us and will be shared with our Engineering and Quality Control team.
                  2 found this review helpful
                  Only in use for a few months in my kitchen sink and has a very large chip in the Matt Black finis...
                  Only in use for a few months in my kitchen sink and has a very large chip in the Matt Black finish. Not sure how much it will cost to replace a $25 part. Note: We have a sink in the garage so no harsh chemicals have been used.
                  by
                  Response from InSinkEratorFeb 9, 2021
                  Hi Debra, I'm sorry to hear that you're having an issue with your sink flange. The Matte Black sink flange has a baked, powder coating on the stainless-steel flange. Powder coated finishes tend to be more delicate and may scratch or peel over time. We recommend cleaning it with a damp cloth. Should you still need assistance, feel free to email us at insinkeratorfeedback@emerson.com and we’d be happy to help.
                    1 found this review helpful
                    Great piece, perfect paint match to our new Moan Faucet....
                    Great piece, perfect paint match to our new Moan Faucet. Chipped the first week we had it, what a pain!
                    by
                    • Verified Purchase
                    1 found this review helpful
                    Ordered Black to go with my sink. After paying a plumber to install it, very expensive, not 3 mon...
                    Ordered Black to go with my sink. After paying a plumber to install it, very expensive, not 3 months later, a large piece of the plastic? coating chipped off. I had no idea what I was putting in my sink. A cheap piece of junk that will ultimately cost me another $150 to replace. I do not use anything abrasive to clean my sink, as it is a black granite sink. If I had I feel like I would have known within a couple weeks. Extremely angry about this.
                    by
                    Response from InSinkEratorJan 15, 2021
                    Hi Liz, I’m sorry that you’ve had this experience. We are always working hard to improve our products and your feedback is very valuable to us. The Matte Black sink flange has a baked, powder coating on the stainless-steel flange. Powder coated finishes tend to be more delicate and may scratch or peel over time. It should be cleaned with a damp cloth as prolonged exposure to harsh chemicals can affect the surface as well. Should you need more help, please contact us at insinkeratorfeedback@emerson.com.
                      Upsetting
                      These are not cheap, bought in September had remodeling done end of October and already some came off. I am not using anything harsh down my drain.. Really disapointed
                      by
                      Response from InSinkEratorJan 7, 2021
                      Hi Anja, I'm sorry to hear about this! We’d like to learn more about your experience and see how we may be able to help. Please email me at insinkeratorfeedback@emerson.com so we can be in touch.
                        Very Disappointed
                        We remodeled our entire kitchen. I incorrectly relied on the insinkerator brand as being of higher quality. The oil-rubbed color was cheaply painted on and began to chip almost immediately. Foir months later: see picture. Just keeps peeling away. The flange is $30 and not easy to replace. And why replace it when it's just going to fail again.
                        by
                          3 found this review helpful
                          Easy fix for the sticky button
                          Even though there are reviews mentioning the sticky button, in my case the sticky button caused the faucet to drip a little, but I have managed to fix it in a simple way. See the attached pictures for more details. In nutshell: take apart the faucet starting with the small screws and plastic spacer. Keep in mind that the button does not have any spring inside, so the solution is to tighten a little bit the inner metal cylinder (assume the main valve) with the little thread (less than a full round). It is marked with red on one of the pictures. Assemble the faucet and check if the button sticks or the faucet leaks. If not, you are ready.
                          by
                            • Recommended
                            4 found this review helpful
                            Easier install than expected
                            I was replacing an older Insinkerator hot water dispenser and wanted to add filtration. I thought this might be a little tricky but was pleasantly surprised. The dispenser model I ordered was the "Invite H-Contour." I already had the 1/4" fitting from the old dispenser so it was just a matter of mounting the dispenser bracket and routing hoses. The quick-connect fittings concerned me, they seemed too simple to work. I slid the included plastic hose into the inlet side, and connected it to the valve with the supplied insert, ferrule and nut. On the outlet side, I slid in the copper pipe directly from the dispenser itself. This is one area the instructions were a little unclear. There's a Y-adapter included with the filter and it says to use the included plug with a hot-only dispenser. Reading more closely, it turns out it is needed only for the dispensers with the faucets that have levers or push buttons. Their water inlet is slightly different. For the H-Contour the copper pipe goes directly into the filter head piece. At any rate, the hardest part was mounting the bracket roughly level, and hand-bending the copper pipe from the dispenser head to curve smoothly into the bracket.
                            by
                              • Recommended
                              1 found this review helpful
                              paint peels off
                              Had this installed with our new black sink in March. It’s July and the paint is already peeling.
                              by
                              Response from InSinkEratorJul 29, 2020
                              Hi Meghan, I'm sorry to hear about this. The Matte Black sink flange has a baked, powder coating on the stainless steel flange. Exposure to chemical or abrasive cleaners can affect the surface as well as any sharp item that might scratch, nick or gouge the finish. We recommend the use of mild soapy dishwater for cleaning purposes. We're always working hard to improve our products and your feedback is very valuable to us.
                                • Recommended
                                1 found this review helpful
                                I’ve only had the sink flange in for a little over a week, and I noticed it’s a little discolored...
                                I’ve only had the sink flange in for a little over a week, and I noticed it’s a little discolored already.
                                by
                                • Verified Purchase
                                3 found this review helpful
                                Easy install, great value
                                Easy install, great value
                                by
                                • Verified Purchase
                                • Recommended
                                Peeling
                                I love the color and looks beautiful in new sink but it is already peeling off to stainless. Very disappointed to replace is not easy.
                                by
                                Response from InSinkEratorFeb 3, 2020
                                Hi GG, I'm sorry to hear about this! It's possible that your flange was scratched/nicked/gouged by a sharp object or was affected by chemical or abrasive cleaners. We have strict quality control measures in place for all of our products to ensure you receive a high quality, long-lasting product. We’d like to learn more about your experience and see how we may be able to help. Please email us at insinkeratorfeedback@emerson.com with your complete contact information so we can be in touch.
                                  1 found this review helpful
                                  bought this item about 6 months ago. has started to peel already.no harsh chemicals were used & l...
                                  bought this item about 6 months ago. has started to peel already.no harsh chemicals were used & less than normal use as it is only my wife & I. do not recommend this product unless you plan on replacing twice a year.
                                  by
                                    2 found this review helpful
                                    After about 16 months of use, the rubbed bronze finish is flaking off.
                                    After about 16 months of use, the rubbed bronze finish is flaking off.
                                    by
                                      1 found this review helpful
                                      I have owned several of these over 20 plus years. The dispenser is an excellent addition to the ...
                                      I have owned several of these over 20 plus years. The dispenser is an excellent addition to the kitchen. Over time, they do wear out. However, still a good value.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Loved the look of this with my espresso Blanco sink until finish started peeling yesterday. I'm u...
                                      Loved the look of this with my espresso Blanco sink until finish started peeling yesterday. I'm use only 11 months. Not sure whether to try another one or try touch up paint.
                                      by
                                        5 found this review helpful
                                        The Insinkerator is a replacement for another brand of instant hot water tank and dispensor. A n...
                                        The Insinkerator is a replacement for another brand of instant hot water tank and dispensor. A number of years back we had an Insinkerator and loved it. Went with a different brand because we liked there dispenser/faucet and it matched the kitchen faucet better. I regretted that decision. When the other brand's tank started leaking, I replaced everything with Insinkerator (tank, filter, and dispenser). Better water temp control, larger capacity, faster heating on refill, quieter, and smoother operation of faucet. We use this product every day--love it for hot drinks and starting any cooking with hot water. Love the 3 yr warranty of Insinkerator
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        2 found this review helpful
                                        Makes the sink look really cool!!! Drain is perfect.
                                        Makes the sink look really cool!!! Drain is perfect.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Total junk. This was just installed two weeks ago and already there are leaks, and the button sti...
                                        Total junk. This was just installed two weeks ago and already there are leaks, and the button sticks and water keeps running. Waste of money. See attached image...button sticks and water runs continuously.
                                        by
                                          7 found this review helpful
                                          I bought this in May 2017. January 2018 and the black is chipping off of it. I expected it to l...
                                          I bought this in May 2017. January 2018 and the black is chipping off of it. I expected it to last way longer than that!
                                          by
                                            5 found this review helpful
                                            Chipped in about 2 months
                                            Purposely bought a black quartz sink and this flange. Looked GREAT for about two months. Then the black started flaking off. Don't know what to do, since replacing this with a ss flange will look wrong.
                                            by
                                            Response from InSinkEratorJan 23, 2018
                                            Hi, this is Jerica from InSinkErator® Customer Service. I do apologize for the inconvenience that you encountered with the sink flange of your disposer. Our customer’s experience and satisfaction with our products are very important to InSinkErator. As per our record, one of my colleagues was able to assist you regarding this concern. Should you still need further assistance, please do not hesitate to contact us through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.
                                              Showing 1-30 of 1,453 reviews

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