I have bought and installed four sets of this security light control before. I used two 13W LED bulbs on each of these controls and they have been working fine for months. However, things acted up when I bought another set two weeks ago with the same settings. I was so confident that I thrashed all the packaging and receipt after installation. However, I discovered that the light from this last set will not shut off. It would turn ON continuously, even in midday sun. I thought this set was faulty so I went to buy another set from another store. To my dismay, this new set also exhibited exactly the same problem. I called their technical department and they told me that this light set could not work with LED bulbs. “Only incandescent light bulbs could be used”, she said. However, there are no such message warning customers not to use LED light bulbs, either on the package or the instruction manual. I can’t believe it. I am totally exhausted and disappointed.
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Customer review from homedepot.ca
Nov 6, 2019
Works very intermittently... not reliable!...
Works very intermittently... not reliable!
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Response from HeathCoNov 6, 2019
Hello, The issue you are having can be caused by many things. Please contact technical support at 1-800-858-8501 so they can assist you with it.
Verified Purchase
Aug 28, 2019
Worked perfectly ...
Worked perfectly
by
Verified Purchase
Jun 12, 2019
4 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
May 28, 2019
The push button initially worked, however it has failed after...
The push button initially worked, however it has failed after one week. I have ordered a new wireless doorbell system (different brand) from Home Deport as a complete system replacement.
by
Response from HeathCoMay 30, 2019
Hello, This shouldn't be happening and we would love to try and help. If you would like you can reach technical service at 1-800-858-8501 for assistance.
Verified Purchase
Apr 16, 2019
Worked perfectly with previous legacy wireless doorbell....
Worked perfectly with previous legacy wireless doorbell.
by
Verified Purchase
Feb 5, 2019
met all my needs...
met all my needs
by
Verified Purchase
Jan 15, 2019
it serve the purpose works fine would buy again
it serve the purpose works fine would buy again
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Response from HeathCoJan 16, 2019
Roach
It is great to hear that you are enjoying your new doorbell, as always we appreciate all feedback. If you ever need assistance please feel free to contact us at 1-844-760-3644.
DIY
Verified Purchase
Recommended
Dec 29, 2018
I bought this to replace one I have which doesn’t...
I bought this to replace one I have which doesn’t work well. But new one doesn’t work at all with any of the zenith bell units I have
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Response from HeathCoJan 17, 2019
Dear Customer,
This particular chime is backwards compatible with your older Zenith doorbells but will need to be put in backwards compatibility mode. We would be happy to assist you with this, please call us at 1-844-760-3644 at your earliest convenience.
Verified Purchase
1 found this review helpful
Dec 4, 2018
Indicated on package that it was compatible with all wireless...
Indicated on package that it was compatible with all wireless health zenith chimes but was not a pin button so I could not synchronized it to my wesminster chimes.
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Response from HeathCoDec 10, 2018
Jo,
If you need help syncing your push button to your chime we would be more then happy to help. Please contact us at 1-844-760-3644 and we can walk you through the steps.
Verified Purchase
Nov 28, 2018
This push button works as it is supposed to. I got it in a contrasting color to the house to mak...
This push button works as it is supposed to. I got it in a contrasting color to the house to make it visible. It was relatively easy to install considering I was going to use it with a Health Zenith chime from 2008 which was also purchased from Home Depot. The local store did not stock a push button compatible with my chime. It had to be ordered online. I had it delivered to the local store to avoid shipping costs. The instructions were understandable but there was a bit of a learning curve to figure out how to configure the old chime and accessories to be compatible with the new push button. I think it took several hours from start to finish to install the push button and have the entire system operable.
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Response from HeathCoDec 10, 2018
Filippa,
Thank you for your review. We hope you continue to enjoy your new wireless push button.
Verified Purchase
Recommended
1 found this review helpful
Nov 21, 2018
The doorbell operation is intermittent. The two watch style...
The doorbell operation is intermittent. The two watch style batteries stack on top of one another and seem to become misaligned easily.
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Verified Purchase
Nov 20, 2018
Worked fine, but had a few issues getting it to...
Worked fine, but had a few issues getting it to connect with base unit however it finally did work.
by
Verified Purchase
1 found this review helpful
Oct 28, 2018
flawless curb appeal
i love my door bell buttons, they match my curb appeal
by
Recommended
1 found this review helpful
Aug 24, 2018
The push button was good, but unfortunetly we could...
The push button was good, but unfortunetly we could not get it to work with my current chimes even though it was the same button that the chime had before. So, I ended up buying a new doorbell system, which I am completely happy with.
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Verified Purchase
Mar 26, 2018
Great doorbell button. Very visible on a white wall. Thank...
Great doorbell button. Very visible on a white wall. Thank you Home Depot.
by
Verified Purchase
1 found this review helpful
Feb 6, 2018
Works good when you press the right spot....
Works good when you press the right spot.
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Response from HeathCoFeb 7, 2018
Hello Robert, Please call our Technical Service Team at 1-800-858-8501 about your Wireless Push Button.
Verified Purchase
Feb 5, 2018
Easy to install, worked perfectly
Installed and worked exactly as specifed in the manual. As a reminder to all, do not expect the light to operate once the 1 or 5 minute setting is chosen. It will only operate when it is dark.
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Customer review from homedepot.ca
Dec 26, 2017
Didn’t work. With existing g wireless. ...
Didn’t work. With existing g wireless.
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Response from HeathCoDec 28, 2017
Hello, Sorry to hear it didn't work. Please call our Technical Service Team at 1-800-858-8501. We can assist you with getting your wireless doorbell functioning properly.
Verified Purchase
Dec 13, 2017
Received the special order, and it was defective, and I...
Received the special order, and it was defective, and I returned the item and bought another brand. The back would not open.
by
Verified Purchase
Dec 8, 2017
Worked fine. Configured and installed in 10 minutes....
Worked fine. Configured and installed in 10 minutes.
by
Verified Purchase
1 found this review helpful
Dec 6, 2017
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
1 found this review helpful
Nov 14, 2017
worked out of box though seems much simpler than oem that came with doorbell, white version is ch...
worked out of box though seems much simpler than oem that came with doorbell, white version is cheaper, range not as good as oem but adequate for our needs
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Verified Purchase
Recommended
1 found this review helpful
Nov 7, 2017
Easy to install. Work well the first time. This is...
Easy to install. Work well the first time. This is the second replacement. The first one lasted many years.
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Verified Purchase
Oct 25, 2017
Easy to set up...
Easy to set up
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Verified Purchase
Sep 21, 2017
The doorbell works well with our older Heath/Zenith doorbell. We had to experiment with placemen...
The doorbell works well with our older Heath/Zenith doorbell. We had to experiment with placement so it had a clear signal. I looks nice and people can notice it because of the dark color on the white trim of our house.
by
Verified Purchase
Recommended
Aug 25, 2017
Indeed the wireless doorbell button is compatible with my current...
Indeed the wireless doorbell button is compatible with my current Heath Zenith chimes. The instructions for programming were easy to follow.
by
Verified Purchase
1 found this review helpful
Aug 15, 2017
The only reason I did not give it 5 stars...
The only reason I did not give it 5 stars is that the screw holes were not pre-drilled or easily knocked out of the base.
I purchased this to replace a Hampton Bay wireless pushbutton SKU #1001407827 that was pretty much junk. It had multiple problems from a bad battery to limited range. This Heath Zenith works great.
Home Depot and Hampton Bay wwere not much help on my original Hampton Bay button and I had to "research" to find out Heath Zenith was compatible.
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Verified Purchase
Aug 15, 2017
No, it failed to work. I returned it for...
No, it failed to work. I returned it for a refund. I set it properly, supplied fresher batteries. It rang the doorbell twice, then stopped working altogether. The plating on the exterior was very bad as well. Not the quality I expected. This was a replacement for the exact same item.