Works well. Watch for wires breaking on installation.
by
Verified Purchase
Recommended
Customer review from homedepot.ca
Jan 28, 2021
The item was easy to install....
The item was easy to install.
by
Verified Purchase
Jan 23, 2021
Bulb burns out quickly & hard to adjust angles
I am so frustrated with products from Home Depot and the lack of information that’s provided on the product. The unit works fine, but the bulbs burnt out rather quickly! Now I’m trying to find replacement bulbs and I read in the reviews that LED bulbs cannot be used! Why on earth is Home Depot recommending the LED bulbs with this product then? I’m also wondering why my bulbs have burnt out so quickly given the fact that the unit is not supposed to be going on during the day. Home Depot… You need to get your act together in terms of providing all the information that customers need when they buy a product. Also, checking The “Frequently bought together” Recommendations for products because half the time they aren’t compatible! This is a good example of that!
by
Recommended
Customer review from homedepot.ca
Jan 9, 2021
Easy setup. Works great!...
Easy setup. Works great!
by
Verified Purchase
Jan 9, 2021
Just wish was not plastic.The plastic tab for closure will...
Just wish was not plastic.The plastic tab for closure will break when changing battery eventually,then will have another problem.
by
Verified Purchase
1 found this review helpful
Dec 12, 2020
I bought this to replace my previous button. This...
I bought this to replace my previous button. This one looks better, but the locking tab on the bottom already broke off. The button still works and I like having a wireless button so I still gave it 4-stars. If they re-design the locking tab, I'd easily give it 5 stars.
by
Verified Purchase
Dec 12, 2020
Arrived as promised...instructions made it easy to connect to my...
Arrived as promised...instructions made it easy to connect to my existing chimes. It is working well as a "Butler Call Bell" for a temporarily disabled senior.
by
Verified Purchase
Nov 10, 2020
Great replacement switch for my battery doorbell system. The only...
Great replacement switch for my battery doorbell system. The only thing that was missing was a jumper. The jumper helps select whether your doorbell chimes "ding" or "ding-dong." I used the jumper from my old switch and it worked fine!
by
Verified Purchase
Oct 25, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Oct 24, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Oct 23, 2020
Malfunctioning and does not work. How can I return?...
Malfunctioning and does not work. How can I return?
by
Response from HeathCoOct 28, 2020
Hello, If the unit is less that 90 days old it can be returned to the store. If you are beyond the 90 day window you can reach technical support at 1-800-858-8501 for assistance.
Verified Purchase
Oct 7, 2020
The product looked nice but was very flimsy. A plastic piece broke after trying to secure it to t...
The product looked nice but was very flimsy. A plastic piece broke after trying to secure it to the back of the push button. This happened to 2 that I purchased.
by
Verified Purchase
Aug 20, 2020
was easy to install and sync with the existing bell We have been using it for 2 weeks. so far, so...
was easy to install and sync with the existing bell
We have been using it for 2 weeks. so far, so good
by
Verified Purchase
Recommended
Aug 20, 2020
Good Protective shade.
Better quality than most. I like the protective shade. Also the white colour is good with my white soffit.
by
Verified Purchase
Recommended
Customer review from homedepot.ca
Jul 31, 2020
A great doorbell. This was a replacement from the same...
A great doorbell. This was a replacement from the same one I had fifteen years ago. Hopefully this one will be equally satisfactory. However, your customer service via telephone is most difficult. Its impossible to reach a “live person”.
by
Verified Purchase
Jul 30, 2020
It’s fine if you need one, doesn’t stay closed, had to super glue so it wouldn’t fall off. Other ...
It’s fine if you need one, doesn’t stay closed, had to super glue so it wouldn’t fall off. Other than that, it’s perfect
by
Response from HeathCoAug 5, 2020
Hello, We appreciate the feedback about the button. So that we can assist with a solution for the button not staying attached please contact technical support at 1-800-858-8501.
Verified Purchase
Recommended
1 found this review helpful
Jul 30, 2020
The body of the door bell button is excellent and...
The body of the door bell button is excellent and of high quality Very nice looking door bellBUT the mechanical push button did not operate the mini Electric push switch Behind itI had to disassemble the unit and put a piece of hard cardboard inside the lower half of the metal button And reassembleWorks great now
by
Response from HeathCoAug 5, 2020
Hello, We are sorry that you had this issue with the button. If you ever need any assistance with it you can reach technical support at 1-800-858-8501
Verified Purchase
Jul 14, 2020
This doorbell part out of production over 10 years. ...
This doorbell part out of production over 10 years. Batteries dead, all I could was return for refund.
by
Verified Purchase
Jun 24, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jun 24, 2020
This doorbell replaced my damaged doorbell perfectly and the directions...
This doorbell replaced my damaged doorbell perfectly and the directions to set the switches on the bell unit was easy to follow.
by
Verified Purchase
May 5, 2020
Doesn't work very well at all . Very intermittent. Piece of junk . Only 25 or 30 ft from doorbel...
Doesn't work very well at all . Very intermittent. Piece of junk . Only 25 or 30 ft from doorbell chimec and wont work when mounted upright on the door . Took it off the door and with it lying flat in my hand ,it works occasionally.
by
Response from HeathCoMay 7, 2020
Hello, The issue you have described is not normal and shouldn't be happening. This sounds like some form of interference that is causing the signal from the button to not reach the chime. If you would like you can reach technical support at 1-800-858-8501
Verified Purchase
Apr 7, 2020
Worked well- was able to connect it to my wireless chime per instructions
Worked well- was able to connect it to my wireless chime per instructions
by
Verified Purchase
Recommended
Mar 31, 2020
Works great, looks great...
Works great, looks great
by
Verified Purchase
Mar 7, 2020
Stops working after a few days.
Stops working after a few days. Company HeathCo said it was the battery (A23) getting cold. You have to replace the battery every few days in the cold weather. Terrible product. What a joke. Only works in the summer. I'm going to return it. Do not buy this product.
by
Mar 6, 2020
Easy to set up w/ enclosed instructions. However, for the life of me I can't understand why the b...
Easy to set up w/ enclosed instructions. However, for the life of me I can't understand why the back wall plate has no screw holes, even though screws are provided! (double-sided tape is provided as well).
You have to drill the holes yourself, and it's easy to have the holes not aligned because the recommended spots for drilling have a tiny slightly raised bump, which all but guarantees that your drill bit will veer off to the side! The original switch had holes, so why not this new replacement? Very thoughtless design in that regard.
by
DIY
Recommended
Jan 29, 2020
Works fine so far after about 4 weeks of use. Would have liked a broader selection to chose from.
Works fine so far after about 4 weeks of use. Would have liked a broader selection to chose from.
by
Verified Purchase
Recommended
Jan 28, 2020
Looks just like original but had to work with the jumpers to get the Westminster Chime to function.
Looks just like original but had to work with the jumpers to get the Westminster Chime to function.