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Customer Reviews for Hampton Bay Hampton 21 in. W x 12 in. D x 36 in. H Assembled Wall Kitchen Cabinet in Cognac

Internet #205359645

Model #KW2136-COG

Store SKU #1006516663

  • Get started sooner with online orders shipping in 1 day
  • Features 1 reversible door and 2 adjustable shelves
  • Hampton Cognac kitchen cabinets add a rich look to any design

Customer Reviews

  • 4
    out of 2,784 reviews
  • 75% recommend this product
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Showing 1-30 of 2,784 reviews
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  • Verified Purchase
DO NOT ORDER LARGE ITEMS FOR DELIVERY !
Please check online and see how poor their delivery service is. The items will arrive damaged and will arrive before the scheduled date. They wont call to tell you they’re on their way and They will forge your signature and leave it in front of your apartment building. After having $1400 worth of cabinets stolen, all home depot told me was to dispute it with my credit card. Never again.
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Response from Hampton Bay Customer CareApr 29, 2024
We appreciate you sharing your feedback and bringing this to our attention. Our Customer Care Team will be reaching out to you to discuss the issues you have. We hope to connect with you very soon. HamptonBayRSI
    • Recommended
    Do NOT ORDER FOR DELIVERY !
    Please check online and see how poor their delivery service is. The items will arrive damaged and will arrive before the scheduled date. They wont call to tell you they’re on their way and They will forge your signature and leave it in front of your apartment building. After having $1400 worth of cabinets stolen, all home depot told me was to dispute it with my credit card. Never again.
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    Response from Hampton Bay Customer CareApr 29, 2024
    We are very sorry for the disappointing experience you have had, Janice. To better understand the damages, we are reaching out to you. You can also connect with us at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate you making Hampton Bay your cabinetry choice, and we are eager to with you. HamptonBayRSI
      • Recommended
      DO NOT ORDER FOR DELIVERY
      Please check online and see how poor their delivery service is. The items will arrive damaged and will arrive before the scheduled date. They wont call to tell you they’re on their way and They will forge your signature and leave it in front of your apartment building. After having $1400 worth of cabinets stolen, all home depot told me was to dispute it with my credit card. Never again.
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        • Recommended
        Fits the space well and easy to install. They are nearly identical to our kitchen cabinets. Shelving is nice and deep.
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        • Verified Purchase
        Cabinets are a good buy for the price but quality is average. I had to repair minor damage to one cabinet, which was easier than returning it.
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        • Verified Purchase
        Product was as described, quality is good . Customer service at store was great!
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        Response from Hampton Bay Customer CareApr 26, 2024
        Thank you so much for making Hampton Bay a staple in your home. We are thrilled you received exactly what you wanted, and we hope you continue to enjoy this beautiful wall cabinet. HamptonBayRSI
        • Verified Purchase
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        • Verified Purchase
        Not enough glue and support they would be good with a little more effort.
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        Response from Hampton Bay Customer CareApr 19, 2024
        Thank you so much for sharing this information with us, Mark. We want to discuss what you've seen further and ensure you are happy with your Hampton Bay purchase. We ask that you please connect with our Customer Care Team at (888) 578-4009 to review the issues you've faced. We appreciate you making us a part of your home and hope to work with you soon. HamptonBayRSI
        • Verified Purchase
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        • Verified Purchase
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        • Verified Purchase
        2 times we've ordered these cabinets and they come damaged to some degree.
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        Response from Hampton Bay Customer CareApr 19, 2024
        We sincerely apologize for the damage issues you have had. Please, if you have not already done so, be sure to reach out to our Customer Care Team to discuss your replacement options. We can be reached at (888) 578-4009. We appreciate you making Hampton Bay and wish you the best moving forward. HamptonBayRSI
        • Verified Purchase
        Happy with my purchase.
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        Response from Hampton Bay Customer CareApr 19, 2024
        Thank you so much for sharing your feedback! Please continue to enjoy your new Hampton Bay cabinetry, and please take care. HamptonBayRSI
        • Verified Purchase
        Practically matches our kitchen cabinets. Did have them professionally installed by our own contractor. Lots of storage space.
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        Response from Hampton Bay Customer CareApr 19, 2024
        Yay! We are so happy you got the perfect match for your space. Thank you so much for making Hampton Bay a part of your vision, and please take care! HamptonBayRSI
        • Verified Purchase
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        • Verified Purchase
        Have had to reordered again multiple time as cabinets arrive damaged
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        Response from Hampton Bay Customer CareApr 19, 2024
        Your satisfaction is very important to us, and we completely understand your disappointment. Our Customer Care Team wants to do what we can to improve your experience. Please connect with us to discuss what you've seen further by contacting us at (888) 578-4009 or via email at homeproducts_cc@woodmark.com. Thank you so much for making us a part of your home, and we are eager to hear from you soon. HamptonBayRSI
        • Verified Purchase
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        • Verified Purchase
        The cabinets were what we expected!
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        Response from Hampton Bay Customer CareApr 19, 2024
        What wonderful news! Thank you so much for letting us know you are happy with your new Hampton Bay cabinetry order. We appreciate your candid feedback, and we wish you nothing but happiness in your new space. HamptonBayRSI
        • Verified Purchase
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        • Verified Purchase
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        • Verified Purchase
        I’ve had to order this 3 times because the first 2 came in damaged and I’m now waiting for order number 3.
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        Response from Hampton Bay Customer CareApr 16, 2024
        We are deeply sorry you experienced this with your Hampton Bay order. While you were able to get these parts reordered, we want to ensure you have all you need to create your dream space. Please know if you have additional concerns, your Customer Care Team is here for you. We can be reached at (888) 578-4009 or homeproducts_cc@woodmark.com to review your order further. Thank you for reaching out, and we hope to hear from you soon. HamptonBayRSI
        • Verified Purchase
        Open the boxes at the store to make sure that they’re not damaged and that the quality is good. Don’t inspect the staff to help you load or give you any advice when it comes to cabinets. What you get and convenience you lose and quality and craftsmanship
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        Response from Hampton Bay Customer CareApr 16, 2024
        We hope you have all you need to complete your project. Thank you so much for sharing your feedback with us. If you have any issues with your purchase, your Customer Care Team is here to assist. We can be reached at (888) 578-4009 to review your options, and we hope to hear from you soon. HamptonBayRSI
        • Verified Purchase
        Open the boxes at the store to make sure that they’re not damaged and that the quality is good. Don’t inspect the staff to help you load or give you any advice when it comes to cabinets. What you get and convenience you lose and quality and craftsmanship
        by
        Response from Hampton Bay Customer CareApr 16, 2024
        We are very sorry for the frustration. Please be sure to let our Customer Care Team know more about your concerns by connecting with us at (888) 578-4009 or emailing us at homeproducts_cc@woodmark.com. We appreciate as much information as we can to learn more about any difficulties. We look forward to working with you and hope to hear from you soon. HamptonBayRSI
        • Verified Purchase
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        • Verified Purchase
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        • Verified Purchase
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        • Verified Purchase
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        • Verified Purchase
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        • Verified Purchase
        well it was about time that i finally got a undamaged cabinet. you damaged items upon delivery to the store cost me time and money with a customer. next time i will be more inclined to order elsewhere
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        Response from Hampton Bay Customer CareApr 12, 2024
        Don, we are sorry you've experienced this with your Hampton Bay purchase. We understand your frustration, and we ask that you please reach out to our Customer Care Team at (888) 578-4009 to discuss your project further. We apologize for the inconvenience this has caused in delaying your remodel, and we hope to hear from you soon. HamptonBayRSI
        • Verified Purchase
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        • Verified Purchase
        Showing 1-30 of 2,784 reviews

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