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Customer Reviews for GE Profile 36 in. 450 CFM Ducted Island Range Hood with Light in Stainless Steel

Internet #100669151

Model #PV977NSS

Store SKU #653131

  • 450-CFM venting system
  • Push-button controls are easy to see and to use
  • Helps effectively remove smoke, grease, odors and moisture

Customer Reviews

  • 3.9
    out of 68 reviews
  • 75% recommend this product
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Showing 1-30 of 68 reviews
Great product
Clean appearance, lighting is great and the amount of speeds of fan is great.
by
    • Recommended
    Sharp edge and corner.
    Anybody who's height is more then 5.7 should not buy this product. Coz it has sharp edge and corner. You will get very bad hurt. Trust me. I contacted them but no use. I am owner and my order no : W874823146
    by
      Looks awesome; works very well
      Be careful when ordering this. This is way too long for an 8 foot ceiling. I had to get it trimmed down to accommodate a low ceiling (and that was difficult to find someone who could do the job properly.) This is better suited for a 9-10 ceiling height. (Had to get two light fixtures replaced soon after it was installed.). The clearance from the countertop is 30 inches after 8 inches was trimmed off.
      by
        Excellent hood but needs modification.
        The hood and lights seem to perform quite well, however it hangs very low (due to 8' ceiling). Is there a kit or modification available that would raise the hood by several inches? It presents a hazard.
        by
          • Recommended
          Love everything about it!
          Already having a GE Profile gas range and under counter oven, we knew GE quality to be excellent. When shopping for an island range hood, we naturally looked at GE Profile as well as other brands. After reading reviews on this hood, some stating the fan was noisy, and it seemed very large and complicated to install, we had concerns, but knowing GE quality, we purchased it anyway and found none of that to be true. The fan is quiet and installation was easy. We would definitely purchase it again.
          by
            • Recommended
            This hood does NOT fit 8 foot ceilings. If you have an 8 foot ceiling, go to the next hood vent....
            This hood does NOT fit 8 foot ceilings. If you have an 8 foot ceiling, go to the next hood vent. I ordered this hood based on the information on the question and answer page saying that it would fit a 7'11" - 9'10" ceiling. See my pictures attached. Absolutley ridiculous. The worst part is I contacted Home Depot and GE and they refuse to take the item back. Speaks volumes of their customer service. Disappointed to say the very least.
            by
              8 found this review helpful
              Great look and features
              This is a beautiful island hood. I was afraid that it was going to stick out like a soar thumb but it looks fabulous in our new kitchen. Love the features and its power.
              by
                • Recommended
                Way too low
                We have just replaced our entire kitchen with GE Profile Series appliances. Upon installation it's clear this hood is far too low. If you're standing close enough to reach the back eyes (and not under 4' tall) then you can't see the back eyes at all. It's not a functional hood because of how low it is and it can only be adjusted to hang even lower.
                by
                  DO NOT BUY
                  G.E. has developed the perfect business model. Make a product that breaks after 3 years, with moderate use (motor failure) and than have the replacement part cost more than buying a brand new model. Not to mention that it keeps the service technicians busy and well paid to inspect the unit which they probably knew the outcome before even looking at the unit.
                  by
                  Response from GE_AppliancesJul 24, 2023
                  Hi, We're glad you left a review. Having the motor of your appliance break can be worrying and we're sorry this happened. Your experience is important to us, and we'll make sure our design team sees your comments about the durability of this model. Thank you. -Sylvia@GEA
                    Nice style, poor installation instructions
                    Pro: - stylish design, quality stainless steel, modern aesthetic - strong fan, however 4th speed (BOOST) remains on only temporarily for a couple minutes before kicking back down to 3rd speed...this is not mentioned anywhere in literature Cons: - My parts packet was missing leveling screws (shimmed ceiling support instead) - 4 LED lighting only has 2 fixed settings...high and low. Would definitely prefer adjustable dimming knob to select high/low and everything in between - LED Kelvin level is fixed, you cannot choose warmer settings (2700K - 3500K etc)...there should be an internal switch to allow 4-5 settings like most LED fixtures sold - To replace LED bulbs (if one burns out for example) the literature states "LED lights lights are replaceable by a service technician only...see Owners Manual for service contact information." Why? Well because one needs to remove 12 screws in order to drop the bottom panel and expose the bulb wiring harness. This reflects poor engineering and foresight, leading to unnecessary and costly service calls. Each bulb should be accessible by perhaps unscrewing individual lens covers and simply replacing the bulb. Or something similar. - Installation instructions are poor and the illustrations are lacking. a. This is an ISLAND RANGE HOOD yet the directions state in a few areas the "These vent hoods are designed to be installed onto a wall with no above cabinets." and "This hood must be installed onto a wall." Clearly this verbiage belongs in another manual, and is boilerplate apparently. b. Steps 3 through 7 are poorly written and illustrated. For example, there is not reference to ceiling height and desired clearances when attaching the lower vertical supports to the lower horizontal supports. Step 6 illustration only shows the lower assembly when it should actually show both lower and upper attached to the ceiling. c. 8" duct illustrations and installation steps are omitted from all the steps except #10. Would be helpful if this were detailed. d. In my application the ceiling height was 97" so I did not use the upper duct covers (vented), because doing so would have resulted in the vent hood installation height of only 24" above the cooktop (Table PV977, page12). This was unacceptably low. I used the lower vertical supports only, and cut/drilled them as required to fit. Obviously this was a modification from the instructions, but based on what I've seen on YouTube, I'm not the only one to face this issue. Maybe a reference to "modify for your application" would have been a welcome instruction.
                    by
                    Response from GE_AppliancesMar 23, 2023
                    Hello - Thank you for checking in and leaving your feedback. We can't express enough just how important it is. We are happy to hear that you love the sleek design and appearance of this vent hood. This is certainly not the experience we wish for our consumers to have; therefore, we’ll be happy to share this information with our product team so that they may investigate this as well. Thank you again for sharing your honest feedback, as it allows us to learn and improve our products for the future. -Charlie@GEA
                      • Recommended
                      by
                      • Verified Purchase
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
                      by
                      • Verified Purchase
                      Dissapointed it can be used only in high ceilings
                      Bought it for a 8 feet ceiling and it is to high without no option to raise it.
                      by
                      Response from GE_AppliancesDec 31, 2021
                      Hi - Thank you for having purchased this GE Profile vent hood. We are sorry to hear you are disappointed in your purchase. Based on the information we have available, the supplied duct covers will accommodate ceiling heights ranging from 7'11" to 9'10". Please review the installation instructions for additional information -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000915.pdf -- We hope you find this helpful. Kind regards - Vikki@GEA
                        Fan really wrong, but moves easy
                        I like fan strenght, my dislike would be its not sturdy enough. Moves, even with attached to main studs. Light settings brightness is also great.
                        by
                        Response from GE AppliancesDec 3, 2021
                        We appreciate you writing this review. Your feedback is important to our Ventilation team and we will forward this to them for future consideration. Happy Holidays! Geoff@GEA
                          • Recommended
                          Great features
                          I love it! It's much quieter than my old one. It is lower than I would like but it's as high as it would go with our ceilings.
                          by
                            • Recommended
                            GE Profile hood
                            I love how this works. It's attractive too. Highly recommend
                            by
                              • Recommended
                              Great look
                              I love the hood and the features Very easy to use and a very modern sleek look
                              by
                                • Recommended
                                Don’t buy this one
                                Not so good - way too loud for any standard kitchen setting
                                by
                                  style and functions are great!
                                  Love the appearance and quality of performance it provides
                                  by
                                    • Recommended
                                    Beautiful light and strong vent
                                    The light from this vent is very subtle and it has a strong vent capability. It is a bit noisy when on high but it works well!
                                    by
                                      • Recommended
                                      Nice looking and functional.
                                      Nice looking and functional.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Hard to install
                                      The hood looks great but is difficult to install compared to European brands. Also you need an 8.5’ ceiling height if you want to get 30” of clearance between the hood and countertop. An 8’ ceiling will only get you 25” of clearance which is a little low.
                                      by
                                        The lights keep malfunctioning
                                        Great look, great function, but the lights keep going out. GE techs have replaced the lighting components twice within 7 months, and they just went out again. Very frustrating!
                                        by
                                          It's a lot noisier than expected....
                                          It's a lot noisier than expected.
                                          by
                                          • Verified Purchase
                                          1 found this review helpful
                                          Nice Product
                                          This product came in our brand new house nd appers to be of good quality.
                                          by
                                            • Recommended
                                            There is a manufacturer defect where the filter doesn’t fit...
                                            There is a manufacturer defect where the filter doesn’t fit into the range completely and so it is a little lloose
                                            by
                                            • Verified Purchase
                                            Style and performance
                                            This Hood sucks, literally!! It is so powerful that I love to turn it on just to clear the air in my house. The lights are perfect and the lines are sexy.
                                            by
                                              • Recommended
                                              Modern
                                              Looks great over the kitchen island. Plenty of light from the four corners and multiple fan speeds are a plus.
                                              by
                                                • Recommended
                                                It is wonderful! ...
                                                It is wonderful!
                                                by
                                                Response from GE AnswersOct 31, 2017
                                                Hello Liyun - thanks for providing a review of your new designer range hood. We're glad it is working out wonderfully for you. Thanks for choosing GE Appliances! NANCYatGEA GE_Appliances
                                                • Verified Purchase
                                                profile hood pv977nss
                                                so happy with this product..but is loud as are all vent hoods!
                                                by
                                                  • Recommended
                                                  Showing 1-30 of 68 reviews

                                                  Complete Your Kitchen

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                                                  Profile 36 in. 450 CFM Ducted Island Range Hood with Light in Stainless Steel
                                                  This Hood
                                                  GE Profile 36 in. 450 CFM Ducted Island Range Hood with Light in Stainless Steel
                                                  (68)
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                                                  Maximum Air Flow Capacity (CFM)

                                                  450 CFM

                                                  700 CFM

                                                  700 CFM

                                                  600 CFM

                                                  Appliance Series

                                                  GE Profile

                                                  Range Hood Size (Width)

                                                  36 in.

                                                  36 in.

                                                  36 in.

                                                  36 in.

                                                  Vent Install Type

                                                  Ducted

                                                  Ducted

                                                  Ducted

                                                  Convertible

                                                  Features

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