Hello Timothy, thank you for your review. We apologize that our product did not meet and exceed your expectations. We are still unclear to the exact issue you are referring to though. This does not need two sets of plugs on the back, it just needs the one set of plugs and you can use the screw for additional stability, but it is not necessary.
If there is anything we can do to improve your overall experience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your personal ticket number 552994. Thank you and have a great day!