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Customer Reviews for GE 27 in. Double Electric Wall Oven with Convection (Upper Oven) Self-Cleaning in Stainless Steel

Internet #204225292

Model #JK5500SFSS

Store SKU #1000013136

  • Double oven gives you 4.3 cu. ft. capacity of cooking space
  • Big oven window allows you to monitor your food's progress
  • GE wall ovens are a guaranteed exact fit, making replacement easy

Customer Reviews

  • 4.5
    out of 1,148 reviews
  • 91% recommend this product
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Showing 1-30 of 1,148 reviews
Excellent Built in Double Oven
This oven replaced an 8 year old oven by another manufacturer. The old oven was noisy; this oven is very quiet, both when it is heating up and when it cools down. The old oven didn’t heat evenly, even on convection bake. This GE oven isn’t perfectly even, but it is just about; virtually no issues when cooking cookies. The only complaint, and it wasn’t enough of a complaint to change the overall rating, is that it is slow to heat up. The old oven had a rapid preheat option; this one doesn’t. The self clean feature works very well.
by
    • Recommended
    Great features
    Great features, love the accessibility of the app. The look of the stove is a nice addition to my kitchen
    by
      • Recommended
      Attractive and efficient
      Great oven...Love the wifi connectivity. Slow to preheat, but not terrible. Had to settle for the black as slate black is no longer made in this size which almost caused me to leave the brand.
      by
        • Recommended
        Did a self-install, which went smoothly. Favorite feature is the convection on the top unit.
        by
        • Verified Purchase
        Great features.
        Love all of the features. The best part is it being a smart oven.
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          Love the Look & Performance
          Love the look and its performance. I do think the clock needs to be more legible.
          by
            Amazing oven
            I love this oven. Especially the smart hub connect. Everything that has been baked has came out well cooked.
            by
              • Recommended
              looks good, lovely and quiet and very easy to set up the Wifi connection - 'Alexa, turn on my top oven to 450degrees' ping. Very fun.
              by
              Response from GE AnswersOct 26, 2023
              Hi - thanks for your positive feedback! We’re thrilled to hear that you’re enjoying the design, quiet operation, and smart features of your double wall oven. It’s fantastic to know that you find the Alexa integration convenient and fun for preheating your oven as well. If you have any questions or need assistance with your oven in the future, please feel free to reach out anytime. We’re happy to help! All the best. Lauren@GEAppliances GE_Appliances
              • Verified Purchase
              Great Oven!
              Love this oven. You can choose between convection and conventional oven on the top oven - the oven also has a proof setting which I love when I'm making bread. You can start the oven remotely which is helpful if you want to start it on the way home so you can throw something in. It's been really great!
              by
                Nice oven
                Oven works great; was not perfect fit to replace previous GE double oven and required enlarging of opening; also previous oven did not vent in the front and this took a little getting used to.
                by
                  • Recommended
                  Convection oven is great
                  Great product , fits all my needs good shelves . Lighting top notch. Looks good
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                    GE Double Wall oven
                    It is user friendly and controls are easy to read. So far it is working well.
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                      Does all as expected
                      Looks great , works great and simple to operate. Perfect fit as replacement. Very quiet in all modes
                      by
                        • Recommended
                        Sour note!
                        Beautiful looking but not happy with all the hot air venting into kitchen . My old G E oven did not do that.
                        by
                        Response from GE_AppliancesAug 7, 2023
                        Hello, Getting a new wall oven can be an exciting experience, but there are often differences from your old wall oven that require getting used to. We are constantly upgrading our appliances with newer technologies and seeking the best results. Our design team did create this compact unit to be as convenient and user-friendly as possible while delivering a great cooking experience. If you ever have concerns or questions, we're always happy to help; thanks for choosing GE to be part of your household! -Charlie@GEA
                          Good looking
                          We got a new GE double oven and I love the confection feature and Wi-Fi compatible. This looks really nice with our white cabinets. This came with a thermometer probe which is pretty awesome. What else can I say but it’s beautiful.
                          by
                            • Recommended
                            Great Purchase
                            So far, the ovens cook and bake beautifully. The only complaint is that they take a while to preheat. I highly recommend these ovens.
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                              by
                              • Verified Purchase
                              Would have given it a 5 but the oven takes longer than what I would expect to preheat. I am glad that this unit easily fit the same opening as my 23 year old GE double oven. I hope this new one lasts that long. Old one still works, just updated the kitchen so replaced it with the stainless and the Convection feature.
                              by
                              • Verified Purchase
                              Oven
                              It’s okay , takes a long time to preheat and gets very warm on the bottom
                              by
                              Response from GE AppliancesJul 6, 2023
                              Hello - Thank you for taking some time to get in touch and share this review with us. We're sorry to see that this model hasn't exceeded your expectations. We strive to make the best appliances we can and are continually looking for ways to improve our models. We are going to take your feedback and share it directly with our product team to review. This will helps us make things even better. Let us know if you have any questions, we are always happy to help. - Jonathon@GEA
                                Double Oven
                                We are very happy with our new double wall oven. We use the app to get the oven pre heated as this cuts down on our time. Heat appears to be very consistent. Yes. We recommend this unit from GE.
                                by
                                  SO FAR SO GOOD… BUT THERE ARE CONCERNS
                                  We have the GE double wall-oven for only two week. (1) So far so good. All oven functions appear to have worked well. (2) The installer encountered a small challenge when installing the wall-oven. The angle bracket at the upper left corner was bent upward and crooked. Therefore, the defect needed to be remedied before it’d fit the opening. This is a manufacturing quality control issue. If the product failed on obvious things, it makes you wonder about quality and quality control of those less obvious things. (3) Except for the digital time display, all other displays and functions will require first opening an oven door. Why? We would like to use the oven’s digital timer without having to use the oven. For example, timing tea steeping time, etc. But we are required to first open an oven door in order to see the display panel to set the countdown timer. It is idiotic! Perhaps in the next design iteration, the digital panel can light up and functions enabled when the clock’s digital time display is touched.
                                  by
                                    Great Features
                                    Great oven looks great in my new kitchen. Can’t wait to start using it.
                                    by
                                      Baking reimagined
                                      It cooks. It was the only black one available and it is Bluetooth compatible. It was also available for delivery within a week.
                                      by
                                        Love the Look of this Oven
                                        oven install was just today but I can tell you one thing right now "it's a thing of beauty". I am happy with my purchase. may have to update at a later date once its been used a few times.
                                        by
                                        Response from GE_AppliancesJun 23, 2023
                                        Hi there, We're glad to hear that you love the appearance of this wall oven. We really love the convenience you get when connecting this model through SmartHQ, and the precision temperature probe is a great way to cook any meal to perfection. If you ever have concerns or questions, we're always happy to help; thanks for choosing GE to be part of your household! -Charlie@GEA
                                          • Recommended
                                          Good quality
                                          I love my oven. My favorite part is the thing you check food temp with. It’s a plug right there.
                                          by
                                            Love that the racks and inside cleanup so easy.
                                            The fit in my cabinet is perfect. The controls are easy to use and understand. Any spills wipe up so easy . I would recommend this product to purchase.
                                            by
                                              • Recommended
                                              Nice
                                              Haven't tried all the features yet, but so far so good
                                              by
                                                • Recommended
                                                Love this oven..quiet...easy...cooks evenly...love it....
                                                Love this oven..quiet...easy...cooks evenly...love it.
                                                by
                                                • Verified Purchase
                                                Great Over Overall (A few minor complaints)
                                                Overall, the double oven is great and I’m very happy with it! I love being able to preheat it remotely. However, two things - it takes an abnormally long time to heat up and fingerprints show on the screen and all over the oven very easily. These are not deal breakers but still a bit annoying.
                                                by
                                                  Great reviews, but not 100% satisfied.
                                                  We needed to replace a 30+ year old GE double wall oven. I wanted to replace our oven with another GE, so I researched the oven and was very impressed. I was grateful that GE offered FIT GUARANTEE as I was replacing a 30+ year old GE gas cooktop as well. These two appliances were a huge expense and one I didn’t take lightly. I would like to get 30+ years out of these. The reason I’m not giving the oven a 5 star is that there are a few minor issues that bother me. One is that there isn’t a separate interior light switch for the top and bottom. Both top and bottom lights come on with same button. Second, is that the audible timer is very faint and can’t be heard from another room. I’ve set it to the highest setting. Please follow the instructions on page 9 reference applying vegetable oil on the edges of the oven racks (especially extension racks) for smoother movements.
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                                                    • Recommended
                                                    Showing 1-30 of 1,148 reviews