#1 Home Improvement Retailer

Customer Reviews for Frigidaire 22.3 cu. ft. 33 in. Side by Side Refrigerator in Black, Standard Depth

Internet #320929671

Model #FRSS2323AB

Store SKU #1008137964

  • Three flexible shelves that are easily adjustable and removable
  • Enjoy the largest ice bucket capacity at 11-lb
  • Built in air filter that captures and keeps odors away

Customer Reviews

  • 4.4
    out of 3,356 reviews
  • 62% recommend this product
Filter by:
Showing 1-30 of 3,356 reviews
Frigidaire - 22.3 Cu. Ft. 33" Standard
[This review was collected as part of a promotion.] Grear refrigerater. Love it.
by
    ****
    by
      I wish I would’ve known…
      [This review was collected as part of a promotion.] How quick it collects finger prints! It’s gross, it always looks dirty. I’m constantly wiping it. Also for some reason a magnet that was on it, rusted..and in the spot where the magnet was is now rust and I haven’t succeeded at getting it off. It looks like the coating actually came off!! So the more I wipe it, the more dull it looks. I even bought some special wipes for specifically for this appliance but it only leaves an oily texture on it. If I would have known all those things I would not have bought it. It’s trouble. My fridge before this never had these issues, same magnets, same cleaners…idk what it’s coated with but it is not good. The inside is good, no issues there. Only issue is the cosmetic one.
      by
      Response from Online Outreach SpecialistFeb 13, 2024
      Hello Only issue is cosmetic, Thank you for taking time to provide us your review and experience! and Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
        Side by Side
        [This review was collected as part of a promotion.] I absolutely love my new Frigidaire Side by Side Refrigerator. I had a different brand with the bottom drawer and hated it. It is so nice to be able to open your doors and see where everything is.
        by
          [This review was collected as part of a promotion.] Had to replace my fridge asap and found this one at a great price! It was a quick decision, the family loves how roomy it is
          by
            Fridge cooling system
            The cooling from the fresh food crisper area constantly freezes the bottom portion of fridge resulting in the need to turn temperature up and down. Worst fridge I have owned.
            by
            Response from Online Outreach SpecialistJan 26, 2024
            Hello there. We sincerely regret any inconvenience caused, and we are always concerned that every consumer has high-quality, user-friendly equipment in their homes. We want to make sure that you receive the necessary assistance and that your appliance works as intended. Please consider looking up some usage advice in the refrigerator Use and Care Manual for operational settings. If you have other questions, feel free to contact us via live chat or phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we'll be glad to help. Best Regards, Ruth
              New fridge
              [This review was collected as part of a promotion.] I love my new refrigerator. I was surprised when they arrived and informed me I got a water and ice dispenser and of course the ice maker but it seems like it's bigger than mine or at least the inside is. My kids didn't waste time putting all the photos on and magnets on the fridge cluttering it up already but I love it it's keeping everything cold and frozen it's great Thank you PG&e..
              by
                So far so good!
                [This review was collected as part of a promotion.] I love the look of the fridge and the price was great
                by
                  New fridge
                  [This review was collected as part of a promotion.] Only had for 2 weeks and so far working well.
                  by
                    LOVE IT!!!
                    [This review was collected as part of a promotion.] I am a huge fan of Frigidaire products, which is why I purchased this fridge. Although my space is small, this fridge has all the space I need! When paired with the other Frigidaire products in my kitchen, friends and family LOVE the new addition(s)!!!
                    by
                      Home Depot Frigidaire Galley Refrigerator
                      The ice maker and water dispenser want work. The refrigerator stainless handles are defective. . I ordered 3 water filters and paid thinking that would fix. All three the factory sent were wrong. The factory takes 35 minutes plus to answer my calls. I have had the refrigerator 4 months. The factory gave me 2 service places to call. I called they are busy. I leave messsges. they will not call back. Home Depot Manger is useless for help. I have exhausted myself. Only one chose left.
                      by
                      Response from FrigidaireSupportJan 3, 2024
                      First and foremost, please accept our sincerest apologies for the unsatisfactory experience you had with us. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

                      Best Regards, 

                      -Christian Frigidaire
                        Frigidaire 33-Inch Side by Side Refrigerator
                        [This review was collected as part of a promotion.] Good freezer compartment and ice maker and water dispenser. A little slim on the refrigerator side, however. If you have room for the 36-inch model, get it.
                        by
                          Nice Refrigerator for the price
                          [This review was collected as part of a promotion.] Only been 5 days but so far so good. Color black is great. Spacious in both sides. Only thing is I wished the door bins were just a little bigger like my previous 17 year old fridge. Very happy with the purchase so far.
                          by
                            Very happy with my purchase!
                            [This review was collected as part of a promotion.] I love this fridge! It is exactly what I was looking for. It looks great and runs quietly. Great price! I liked the features this one offered. Auto defrost, even cooling system, water/ice dispenser in the door. I have absolutely no complaints.
                            by
                              Defective and It’s common
                              [This review was collected as part of a promotion.] I am very disappointed and frustrated with my new refrigerator from Frigidaire. Since having the water line hooked up no ice has formed in the freezer in over 24 hours. Water has leaked and froze inside the freezer as well as leaked from the ice dispenser. I had seen some people had this issue but I just assumed they got a defective one. Now it seems that this may be a very common issue with this since I too am experiencing problems. It’s upsetting to get a new refrigerator that’s having issues like this the week of thanksgiving. Despite all that I was pretty pleased with the refrigerator. It’s very basic but I liked having the 2 doors vs trying to pull open a bottom freezer. I can’t say that I would recommend this though.
                              by
                              Response from Online Outreach SpecialistNov 21, 2023
                              Please accept our sincerest apologies for the troubles you've been experiencing with your refrigerator, Asher. We would like to let you know that this is never how we wanted your ownership experience to go. Frigidaire strives to provide the most reliable products and services for our consumers and we hate that we were unable to deliver those results for you. While we were unable to locate any contacts pertaining to your concern based on the information provided, we would like to ensure that your refrigerator will work as designed. At your convenience, please reach out to us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
                                Defective and I’m not the only one
                                I am very frustrated with my new refrigerator from Frigidaire. Since having the water line hooked up no ice has formed in the freezer in over 24 hours. Water has leaked and froze inside the freezer as well as leaked from the ice dispenser. I had seen some people had this issue but I just assumed they got a defective one. Now it seems that this may be a very common issue with this since I too am experiencing problems. It’s upsetting to get a new refrigerator that’s having issues like this the week of thanksgiving.
                                by
                                Response from FrigidaireSupportNov 21, 2023
                                We would like to sincerely apologize for the troubles you've been experiencing with your refrigerator, Asher. Please know that this is not how we wanted things to go for you. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We can understand your frustration and we are here to help. Please do reach out to us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria Frigidaire
                                  Excellent refrigerator
                                  [This review was collected as part of a promotion.] Side by side stainless steel refrigerator. Water and ice on the panels. Fits into the space perfectly. Looks great. Ama optics for the product!
                                  by
                                    Crack in the water dispenser and inside the refrigerator
                                    by
                                      New Refrigerator
                                      [This review was collected as part of a promotion.] So far I like my refrigerator. The only problem is I see that there is a dent on the side of it.
                                      by
                                        Cracking interior
                                        Very disappointed with this refrigerator. Interior plastic shell is cracking around the one year purchase date. I purchased the extended warranty and it doesn’t cover the cracking interior. Waste of money. Will never buy a Frigidaire again.
                                        by
                                        Response from FrigidaireSupportOct 20, 2023
                                        Good day!  We're saddened to hear that the refrigerator didn't meet your expectations. Please know that it is Frigidaire’s goal to use some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Although we place a great deal of emphasis on quality control, there are occasions when even the best products may malfunction. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. If you have other concerns, please connect with us via live chat or by phone at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Lauren Frigidaire
                                          Works!
                                          [This review was collected as part of a promotion.] I needed a fridge. This one fit where the old one was. Everything works. I just wish the doors aligned better from the factory assembly. It’s messing with my wife’s OCD.
                                          by
                                            Frigidaire side by side with great price!
                                            [This review was collected as part of a promotion.] Excellently priced model, and perfect size for my kitchen with all the bells and whistles I need and want in a refrigerator.
                                            by
                                              Loving our new Frigidaire refrigerator !
                                              [This review was collected as part of a promotion.] My two daughters and I love our new Frigidaire refrigerator ! The purified water coming out of it tastes so good and so does the ice and it has more than enough room for everything we need to put in it !
                                              by
                                                Frigidaire and My 103-year-old Architectural Gem!
                                                [This review was collected as part of a promotion.] I took on a LOT when I bought my 103-year-old house in the historic section of a small town in central South Carolina. It had been empty for 20 years and I knew I had a great many repairs and renovations ahead of me. Some months earlier I had lost my wonderful Disabled Army Veteran husband of 26 years but knew how supportive and happy he'd have been for me even as I sold the home we'd shared to buy this one. It was a difficult move but it kept my mind off the worst of my grief. Then almost two years later, 'planned obsolescence' kicked in and the 22-year-old refrigerator I'd brought from my previous home up and died! That night after storing food in an insulated chest with ice, I sat down and started the serious search online for a new refrigerator. Several hours later after comparing makes and models, dimensions, features, and of course prices at two different major chains, I arrived at the conclusion that the Frigidaire I finally chose was the very best choice. This was confirmed when it was delivered and installed a week later where it fits very well in the circa 1960 renovated kitchen! My one companion Phantom and I are happy--and so relieved!
                                                by
                                                  My new side by side
                                                  [This review was collected as part of a promotion.] I wish it had a place to put 18 eggs and larger selve space and larger draws
                                                  by
                                                    Family Frigidaire
                                                    [This review was collected as part of a promotion.] Like the inside of the unit, but water and ice on the outside is very disappointing. Water comes out VERY slowly and ice produces very slowly and very small as well to where we have never been able to use the crushed ice button. This is something that was very important to us in making our decision when purchasing and due to not being able to try these features in the store, we had no idea until we had it in our home. Water pressure has been checked and it is due to the way it is built. Even the installer was surprised. Would have probably gone with another fridge if we knew.
                                                    by
                                                    Response from Online Outreach SpecialistAug 24, 2023
                                                    Hello, Chaseisbrown24! We regret hearing that your experience was less than stellar. Nothing makes us happier than trying to figure out how we can help you in this situation. For not making enough ice or slow ice production, we recommend for you to •Check to see if water dispenser is dispensing slower than normal. If it is, replace the ice and water filter cartridge. •Freezer control is set too warm. Set freezer control to colder setting to improve performance of the ice maker. Allow 24 hours for temperature to stabilize. At your convenience, please connect with us via Live Chat, or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to assist.-Angel
                                                      Fridge
                                                      [This review was collected as part of a promotion.] I love my new fridge! It's spacious and I love all the drawers. It also fits perfectly in my kitchen. The ice cubes aren't big, they are the perfect size!
                                                      by
                                                        Awesome so far!
                                                        [This review was collected as part of a promotion.] I've lived in our home with our new fridge for three weeks, so far its worked amazing! Power went out for a few minutes and it beeped to inform me till I went over and hit a button. It's easy to clean, perfect size, and all around seems to be a sturdy fridge.
                                                        by
                                                          Great fridge but strange drip from ice tray
                                                          [This review was collected as part of a promotion.] We love our new fridge. It’s great. Looks great. But I hate that daily. Condensation drips from the ice shoot. It’s almost like the flap doesn’t fully cover the hole. Then water / condensation drips out and runs down the front of my stainless steel
                                                          by
                                                            Exactly what I wanted!
                                                            [This review was collected as part of a promotion.] This refrigerator is perfect. The space for it was limited which was a problem. And to make matters worse, I needed it to be black. I wanted it to match the other appliances. And an unexpected plus is it operates quietly. It’s perfect.
                                                            by
                                                              Showing 1-30 of 3,356 reviews

                                                              Compare Similar Items

                                                              current item

                                                              Refrigerator Width (in.)

                                                              32.875 in

                                                              35.875 in

                                                              35.875 in

                                                              32.75 in

                                                              Depth (Excluding Handles) (in.)

                                                              32.5 in

                                                              32.5 in

                                                              32.5 in

                                                              32.75 in

                                                              Height to Top of Refrigerator (in.)

                                                              68.625 in

                                                              68.625 in

                                                              68.625 in

                                                              69 in

                                                              Refrigeration Dispenser Features

                                                              Crushed Ice, Cubed Ice, Water Dispenser, Water Filtration

                                                              Crushed Ice, Cubed Ice, Dual Ice Maker, Filtration Replacement Indicator Light, Water Dispenser, Water Filtration

                                                              Crushed Ice, Cubed Ice, Dual Ice Maker, Filtration Replacement Indicator Light, Water Dispenser, Water Filtration

                                                              Crushed Ice, Cubed Ice, Water Dispenser, Water Filtration

                                                              Installation Depth

                                                              Standard Depth

                                                              Standard Depth

                                                              Standard Depth

                                                              Standard Depth