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Customer Reviews for Frigidaire 18 cu. ft. Top Freezer Refrigerator in Stainless Steel

Internet #205486203

Model #FFTR1814QS

Store SKU #1001308407

  • Door storage includes full-width racks for larger items
  • Reversible Door Swing can be installed to open left or right
  • Humidity-Controlled crisper drawer keeps organic food fresh

Customer Reviews

  • 4
    out of 690 reviews
  • 80% recommend this product
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Showing 1-30 of 690 reviews
Noisy condenser
[This review was collected as part of a promotion.] This was two days old and started making a popping noise everytime it kicked on and just kept getting louder
by
Response from Online Outreach SpecialistJul 26, 2017
Oh no! Ksbl, I regret to hear of your refrigerator experience. In researching, I was unable to locate any recent contact, or service request, pertaining to your matter. So that we are able to gain more insight and assist you properly, we request that you contact us directly by calling 877-435-3287, Mon-Fri, 8a-8p or Saturday 9a-6p EST. We are here for you. Your friendly Frigidaire lady, Ruth
    everything except the noise is fine about this fridge and the noise is awful. And it not just one...
    everything except the noise is fine about this fridge and the noise is awful. And it not just one noise. To the extent that I do not want to be in the kitchen when it is running.
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    Response from FrigidaireSupportJul 27, 2017
    Gosh Pliny! I know that some sounds on your refrigerator may be a little vexatious. Your refrigerator may make many sounds, such as snapping, clicking, sizzling; which are a part of the normal operations. However, if you experience any sounds that do not seem normal, please contact us directly. -CiCi Frigidaire
      Great appliance
      [This review was collected as part of a promotion.] I think the refridgerator was an excellent buy!!! The refridgerator is great appliance.
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        • Recommended
        If you are looking for a relatively inexpensive fridge, this one is worth considering. It works...
        If you are looking for a relatively inexpensive fridge, this one is worth considering. It works as expected, cools well, and no functional issues since I've had it (which is about 1 month so far). Just two smaller negative observations: a. Now and then it runs a bit louder than expected (especially when it's working to cool down the temperature). b. The Frigidaire logo on the front of the freezer door fell off today (it was stuck on with adhesive). Home Depot delivery was the best aspect of this purchase. Delivered in just a few days. Two guys delivered and installed it (including changing the doors from right-hand to left-hand hinge). And they took away my old fridge for $15 USD.
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        Response from FrigidaireSupportJul 25, 2017
        Hi HDcustomer1! Thank you so much for your honest feedback. It is greatly appreciated. -CiCi Frigidaire
        • Verified Purchase
        • Recommended
        The fridge fits perfectly under our cabinet but the shelves...
        The fridge fits perfectly under our cabinet but the shelves were not as sturdy as our old fridge. The delivery men were excellent and very helpful though! It was so nice to have free delivery on this fridge since I do not own a pickup to haul it from the store.
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        • Verified Purchase
        4 Star Review
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        excellent
        excellent
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        • Verified Purchase
        • Recommended
        very useful cool well...
        very useful cool well
        by
        • Verified Purchase
        Great basic fridge
        I bought this for my garage, to store extra beverages and food. It is perfect for the job. No complaints so far. (Note, my garage is insulated so doesn't get as hot/cold as some might.) It is no frills, but large enough to defrost a turkey.
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          • Recommended
          The only issue is how far the freezer handles extend,...
          The only issue is how far the freezer handles extend, easy to bump head when getting items out of criper drawers or bottom shelf.
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          Response from FrigidaireSupportJul 18, 2017
          Hi Carl! Thank you so much for your review and bringing this to our attention. -CiCi Frigidaire
          • Verified Purchase
          For a rental
          This is a great fridge. Put in a rental with 4 tenants. Plenty of space and great value.
          by
            • Recommended
            For a rental. No complaints thus far....
            For a rental. No complaints thus far.
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            • Verified Purchase
            It's fine, it's a refrigerator used in a break area of a business. So far, so good.
            It's fine, it's a refrigerator used in a break area of a business. So far, so good.
            by
            • Verified Purchase
            • Recommended
            Perfect fridge!
            A lot of space, easily customizable. Overall a great refrigerator.
            by
              • Recommended
              I needed a refrigerator larger than a dorm size but not full size for our business office. For t...
              I needed a refrigerator larger than a dorm size but not full size for our business office. For the price and size this was perfect! Runs pretty quiet and keeps temperatures steady as set. The ordering and delivery were flawless. Our office is downtown in the city and has 40 stories so getting this up to our office could have been complicated. Couldn't be happier with the service as well as the product.
              by
              • Verified Purchase
              • Recommended
              Good Storge and very simple
              [This review was collected as part of a promotion.] I have had my frigidaire for a month now. It is a little smaller than my old side by side. But, It hold more food. in both the fridge and freezer. I like the smooth door handles it is easy to keep clean.
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                • Recommended
                PRODUCT DOES NOT GET COLD ENOUGH AND FREEZER DOES NOT FREEZE ANYTHING. HAVING TO CALL MANUF TO G...
                PRODUCT DOES NOT GET COLD ENOUGH AND FREEZER DOES NOT FREEZE ANYTHING. HAVING TO CALL MANUF TO GET SERVICE. USUALLY HOME DEPOT DELIVERS QUALITY PRODUCTS BUT THIS ONE IS NOT ONE OF THEM UNFORTUNATELY.
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                Response from FrigidaireSupportAug 2, 2017
                Oh Goodness GBRS2016! I hate to hear of your matter. If you are still experiencing any matters with your refrigerator. Please contact us directly, so that we are able to assist you properly. -CiCi Frigidaire
                  Only had it 2 weeks, and I was madder than a hornet from the get-go. First, I absolutely could no...
                  Only had it 2 weeks, and I was madder than a hornet from the get-go. First, I absolutely could not get the rack out of the freezer to change to a different level; I am no dummy, but the prongs will not slide one way or the other enough to get the rack out. Second, in the manual that came with the fridge, it says that in order to keep the compressor from stopping when the weather gets cold (my fridge is in an insulated garage), I should purchase a "garage kit" from Frigidaire, for when the temp in the garage goes below 55 degrees!!! That's ridiculous. I just got rid of a 1988 Kenmore that never had a problem in cold weather. Third, the fridge light bulb does not have a cover. I emailed Frigidaire, and they said I could purchase one from them for $8.12 plus tax and shipping! I'm so fed up already, I'm almost afraid to open the fridge and find out that it quit working altogether!
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                  Response from FrigidaireSupportAug 1, 2017
                  Oh my! olderbutwiser, I can only imagine how frustrated you may be. Please connect with us directly at your convenience. We would like to hear more about your experience and see where we can help. We are here for you. ~Ruth Frigidaire
                  • Verified Purchase
                  Economy at its best
                  [This review was collected as part of a promotion.] I bought the refrigerator for the garage .i was able to obtain a heater for it in the winter when its freezing outside and only certain models take one.and its the right size for our needs because my wife says i over buy too much food.
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                    • Recommended
                    As advertised
                    [This review was collected as part of a promotion.] Perfect for us. All the functionality we needed. Great buy.
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                      • Recommended
                      4 Star Review
                      Rating provided by a verified purchaser
                      by
                      • Verified Purchase
                      4 Star Review
                      Rating provided by a verified purchaser
                      by
                      • Verified Purchase
                      4 Star Review
                      Rating provided by a verified purchaser
                      by
                      • Verified Purchase
                      5 Star Review
                      Rating provided by a verified purchaser
                      by
                      • Verified Purchase
                      5 Star Review
                      Rating provided by a verified purchaser
                      by
                      • Verified Purchase
                      Works good....
                      Works good.
                      by
                      • Verified Purchase
                      Very satisfied with the refrigerator & the entire delivery process....
                      Very satisfied with the refrigerator & the entire delivery process. The delivery men were very courteous & quick to assemble the product.
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                      • Verified Purchase
                      The guys were great that delivered! Very happy with our...
                      The guys were great that delivered! Very happy with our product.
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                      • Verified Purchase
                      I'm not sure about this product
                      [This review was collected as part of a promotion.] Bought this product about one month ago for our pool house and already it looks like there are rust looking stains on the doors - I am rubbing them out with a cloth and they are still there.
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                      Response from Online Outreach SpecialistJul 14, 2017
                      Hello, idonthavetimefornicknames! I hate to hear that you are experiencing difficulties with your new refrigerator. Please email me photos of the damage, and I will be happy to see how I can help. The email address is socialcare@frigidaire.com. Please put "Attention Brandi" in the subject field. ~ Brandi
                        This fridge is loud for the first 24hours. Then it...
                        This fridge is loud for the first 24hours. Then it becomes silent. I assume it is because it has to cycle and set which must take 24hrs to do. The sounds you will hear are like crushed ice being made and dropping. The unit does come with the availability to have an ice maker installed but we choose not to take that option so when this sound started I was very confused and called the manufacturer who explained to me he thought it was the automatic defroster, which was the wrong answer but, none the less it quieted down and I really do like it with the exception of the door not wanting to stay open so you really have to open it all the way or it will smack into the back of your legs. We like it. I would recommend it.
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                        • Verified Purchase
                        Showing 1-30 of 690 reviews