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Customer Reviews for Frigidaire 18 cu. ft. Top Freezer Refrigerator in Silver Mist

Internet #205486209

Model #FFTR1821QM

Store SKU #1001008751

  • 2 Humidity-Controlled Crisper Drawers keep your produce fresh
  • Reversible Door Swing can be installed to open left or right
  • Two full-width sliding Spill-Safe glass shelves help you organize

Customer Reviews

  • 3.7
    out of 515 reviews
  • 70% recommend this product
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Showing 1-30 of 515 reviews
Was disappointed in the design of the rails that keep...
Was disappointed in the design of the rails that keep items from falling off the door shelves. The rails easily fell off causing items to fall on the floor. Was easily fixed by adding two screws through the rails to keep them in place. Shouldn't have to do!
by
Response from FrigidaireSupportJul 19, 2017
Thank you for your feedback, VeryPartMan! We regret to hear that you experienced difficulties with your door racks and will use valuable comments such as yours to improve the design and reliability of our products in the future. ~ Brandi Frigidaire
  • Verified Purchase
The refrigerator had a scratch and the white was peeled off when the helpers brought the refrige...
The refrigerator had a scratch and the white was peeled off when the helpers brought the refrigerator into the house. They turned and said nothing and acted as if I had not seen it. That was the only thing that disappointed me. But I did not say anything.
by
  • Verified Purchase
  • Recommended
Fridge
While it's not the one I wanted due to the cabinet space it's a good fridge
by
    • Recommended
    great fit, good quality...
    great fit, good quality
    by
    • Verified Purchase
    FRIDGE IS VERY NOISY WISH I PAID MORE ATTENTION TO...
    FRIDGE IS VERY NOISY WISH I PAID MORE ATTENTION TO THE REVIEWS WHOLE BUYING EXPERIENCE WAS VERY DISAPPOINTING
    by
    Response from FrigidaireSupportJul 24, 2017
    Hi William! I understand that some sounds from your refrigerator are a little annoying. Your refrigerator can make many sounds, such as air rushing, popping or humming. Which are a part of the normal operating sounds from your refrigerator. If you are experiencing any unusual sounds and your door handle becomes bothersome, feel free to contact us directly. -CiCi Frigidaire
    • Verified Purchase
    Pretty disappointed in this product was damaged upon arrival. And...
    Pretty disappointed in this product was damaged upon arrival. And when unit is running it is very noisy and makes weird noises.
    by
    Response from FrigidaireSupportJul 24, 2017
    Oh no Mark! I hate that you are disappointed with your refrigerator. I know that some sounds from your refrigerator can be bothersome. Your refrigerator may make many sounds, such as popping, clicking or rattling; which is a part of the normal operations. If we can be of any assistance, please contact us directly. -CiCi Frigidaire
    • Verified Purchase
    Freezer Seal Faulty
    Refrigerator may be a good one, however, we received a faulty one from the beginning and have had difficult time getting it replaced. Because we did not call the correct number within 48 hours (process not easily found on receipt or website), we have to go through the warranty process.
    by
    Response from FrigidaireSupportJul 24, 2017
    Gosh Adriane! I apologize for any hiccups you may have experienced with your refrigerator. We certainly would like to assist you with any matters, please contact us directly. -CiCi Frigidaire
      1 found this review helpful
      1st one delivered in 2 days. unfortunately, it was heavily dented. replacement took 10 days to ...
      1st one delivered in 2 days. unfortunately, it was heavily dented. replacement took 10 days to be delivered. this one had a ding in the freezer door. I gave up and kept it. I needed a refrigerator.
      by
        Good fridge
        Cools great. Even freezes seltzer cans in main fridge top shelf. Had to adjust that. Problem: Plastic door handle broke off. Gorilla glue won't hold it together.
        by
        Response from FrigidaireSupportJul 20, 2017
        Hey adslmt, glad to hear how much you are enjoying your new refrigerator. At your convenience, reach out to us directly for assistance with that handle. We are here for you. ~Ruth Frigidaire
          • Recommended
          4 Star Review
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Attractive enough but so noisy! Delivery guys very nice, but didn't taking blue wrapping off or p...
          Attractive enough but so noisy! Delivery guys very nice, but didn't taking blue wrapping off or put bottom grill on...
          by
          • Verified Purchase
          4 Star Review
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Bought this fridge a couple years ago. The door is very difficult to open. Guess what?- After a w...
          Bought this fridge a couple years ago. The door is very difficult to open. Guess what?- After a while -maybe 6 months-the handle broke-twice after I repaired it. The handle is holding but now there is crack occurring in the front panel of the door-from stress I suppose. I now open the door without using the handle for fear the front door panel will crack even more.
          by
          Response from FrigidaireSupportJul 20, 2017
          Geez Hoser. I hate that you are experiencing any hiccups with your refrigerator. Let us investigate your matter a little further. We would like you to contact us directly so that we can do so. -CiCi Frigidaire
            5 Star Review
            Rating provided by a verified purchaser
            by
            • Verified Purchase
            i have this fridge,it really is worth the money,BUT the door handle broke 3 times,i cant fix it a...
            i have this fridge,it really is worth the money,BUT the door handle broke 3 times,i cant fix it any more,the handle has to be in a better place.
            by
              • Recommended
              This was purchased to use as a secondary fridge in our basement. Perfect! Holds lots of stuff a...
              This was purchased to use as a secondary fridge in our basement. Perfect! Holds lots of stuff and is exactly what we were looking for at a great price. Easy delivery too!
              by
              • Verified Purchase
              • Recommended
              Great price! Exactly what we needed. ...
              Great price! Exactly what we needed.
              by
              • Verified Purchase
              Ok but with QC issues
              Received this fridge two weeks ago and had issues within a week. The size is good and seems to work as expected. The door seal is coming off the door one week after it's delivery and we have been trying for the past week to contact customer service to get it repaired but haven't gotten through the 1-800 number and when we contacted our local Home Depot, they took our number and didn't respond as they had said they would.
              by
              Response from FrigidaireSupportJul 14, 2017
              Oh no KV! We would like to assist you with any concerns you may have and would like you to contact us directly. -CiCi Frigidaire
                • Recommended
                The frige has an awful smell on the inside like...
                The frige has an awful smell on the inside like a rodent crawled up inside and died. There dents on both sides at the rear, it actually looks like its been taken apart My wife and I would really like to have it replaced.
                by
                Response from FrigidaireSupportJul 14, 2017
                Yikes Bill! We would like to gain more insight pertaining to your matter. Please contact us directly so that we are able to do so. -CiCi Frigidaire
                • Verified Purchase
                LOVE this fridge. Has much more space inside than my...
                LOVE this fridge. Has much more space inside than my previous LG. Its simply fantastic! Keeps foods at the correct temperature. I would buy this again--and after I bought it I realize my husband bought the same one for his office, my mother in law has it at her lake house, and a friend has one too!
                by
                • Verified Purchase
                I purchased this refrigerator for my workplace about a month...
                I purchased this refrigerator for my workplace about a month ago. While we don't use it the way a household would, it works great for us and was easy to set up and get running.
                by
                • Verified Purchase
                nice size , runs well
                nice size , runs well
                by
                • Verified Purchase
                • Recommended
                Added Food Storage
                Great product for price! Ample storage and freezer space
                by
                  • Recommended
                  Took delivery at store location because i needed it right away and delivery was about one week. F...
                  Took delivery at store location because i needed it right away and delivery was about one week. Factory packaged and transported an hour to my home. Unpackaged and found dents and deep scratch in paint though no visible damage to packaging materials. Door handle also missing. Home Depot did readily accept the return without resistance but had to drive another hour to return. Similar refrigerator located at lowes who delivered in one day and removed my old one.
                  by
                  Response from FrigidaireSupportJul 12, 2017
                  Gosh Keith! I apologize for any matters you experienced with your purchase, but I’m glad your matter was resolved. -CiCi Frigidaire
                  • Verified Purchase
                  I asked for the handles to be put on the right side and they were on the left.
                  I asked for the handles to be put on the right side and they were on the left.
                  by
                  • Verified Purchase
                  • Recommended
                  This is not to big or to small..it is just perfect for 2 people
                  This is not to big or to small..it is just perfect for 2 people
                  by
                  • Verified Purchase
                  • Recommended
                  Great product
                  Very nice fridge quiet works great. Great price I recommend this fridge
                  by
                    • Recommended
                    works very well and good storage configuration. Great delivery service and set up.
                    works very well and good storage configuration. Great delivery service and set up.
                    by
                    • Verified Purchase
                    • Recommended
                    STAY AWAY my fridge broke 3 x already. and the third time was 2 days after warranty ended. it w...
                    STAY AWAY my fridge broke 3 x already. and the third time was 2 days after warranty ended. it was a lemon from the beginning , but i was not allowed to get my money back.
                    by
                    Response from FrigidaireSupportJul 12, 2017
                    Oh no Mel! I hate that you experienced any hiccups with your refrigerator. We would like to investigate your matter and would like for you to contact us, so that we can do so. -CiCi Frigidaire
                      So far it's been working great. A little noisy, but I understand that all new refrigerators make ...
                      So far it's been working great. A little noisy, but I understand that all new refrigerators make more noise than older ones due to the technical changes to the compressor and refrigerant. This is a simple, no frills refrigerator at a very good price.
                      by
                      • Verified Purchase
                      • Recommended
                      Showing 1-30 of 515 reviews