Fluidmaster would like to provide help. Contact us Mon-Fri from 5:30 am to 5:00 pm PST toll free at 800 631-2011 or visit our website fluidmaster.com/support to email or chat with a technician.
Verified Purchase
Aug 19, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Aug 18, 2020
Great product. Just wish it came in better packaging....
Great product. Just wish it came in better packaging.
by
Verified Purchase
Aug 15, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Aug 15, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Aug 14, 2020
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Verified Purchase
Aug 14, 2020
I purchased this wax seal due to an issue with...
I purchased this wax seal due to an issue with the one that was leaking on the toilet. The wax split horizontally on installation. I will not rule out an installation error that caused the malfunction but the toilet continued to leak. Had to go back to the store and ended up using a waxless which had been great and no leaks.
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Response from FluidmasterSupportAug 14, 2020
A reinforced wax ring uses a nylon pr plastic ring in the center of the wax to prevent the wax from splitting. Fluidmaster would like to learn more about this issue and provide help. Contact Fluidmaster toll free at 800 631-2011 or visit our website fluidmaster.com/support to chat or email a technician.
Verified Purchase
Aug 10, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Aug 5, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Aug 5, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Aug 5, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Aug 4, 2020
The seal worked good
The seal worked good
by
Verified Purchase
Recommended
Aug 4, 2020
Took wax ring back because it was not used....
Took wax ring back because it was not used.
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Response from FluidmasterSupportAug 4, 2020
If you need help with your installation please contact Fluidmaster toll free 800-631-2011 or visit our website for troubleshooting tips, videos, email or chat with a technician - fluidmaster.com/support
Verified Purchase
Aug 4, 2020
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Verified Purchase
Aug 4, 2020
Easy to install and does its job well!...
Easy to install and does its job well!
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Verified Purchase
Aug 3, 2020
bolts twisted in the collar slot. Not acceptable. ...
bolts twisted in the collar slot. Not acceptable. Had to purchase non locking nuts to tighten bolt prior using the locking nuts
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Response from FluidmasterSupportAug 3, 2020
The wax kit comes equipped with two locking washers that will lock the bolts to the "Eye" slot on the floor flange which should allow you to thread the nuts on easily to the bolt. A simple solution is to hold the bolt at its tip and turn the nut until it is hand tight. For help or additional questions contact Fluidmaster via our website fluidmaster.com/support to chat or email or toll free 800 631-2011.
Verified Purchase
Aug 1, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 31, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 30, 2020
I have used this name brand for many years and...
I have used this name brand for many years and trust the quality, I actually bought it as a spare to have on hand just in case.
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Verified Purchase
Jul 24, 2020
Easy to install...
Easy to install
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Verified Purchase
Jul 24, 2020
Somebady else did it....
Somebady else did it.
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Verified Purchase
Jul 24, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 23, 2020
Works as expected...
Works as expected
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Verified Purchase
Jul 23, 2020
It is a wax seal with a flange. Nice that...
It is a wax seal with a flange. Nice that it came with new bolts.