Customer Reviews for Everbilt 1 HP Submersible 3-Wire Motor 10 GPM Deep Well Potable Water Pump
- Deep well pump provides 600 GPH of drinking water from 175'-250'
- Stainless steel construction for enhanced corrosion resistance
- Pro grade motor, 230V, 3 power wires plus a ground wire
Customer Reviews
Oct 3, 2022
Rusted out in 3.5 years
The pump I took out was 30 years old. This piece of junk made it to just out of the warranty period. And now I’m stuck buying another one. Never again. Buy a name brand, not this junk.
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Response from Everbilt Customer ServiceOct 4, 2022
Marko, we are sorry that you had issues with your pump. You stated that your pump "rusted out". Where did is rust? Was the pump still getting power? Our customer service and engineering team are available to help troubleshoot and see what went wrong with your pump. You can contact us at 844-883-1872. Regards, Everbilt Customer Service
Jul 15, 2021
Everbuilt Submersible
Throw away pumps. Sell them cheaper, or make them repairable.
I haven't had a single pump outlast the motor. I like and recommend this pump, I need a easier and cheaper way to couple new device to tired motor. I won't put it back down in the well.
I wish they would send a coupling with New pumps, that would help me with the cost. Nesa spline or something along that line. It's not convenient to find anything to attach
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Response from Everbilt Customer ServiceJul 19, 2021
Please reach out to our experts at 844-883-1872. Thanks.
Feb 1, 2018
This pump replaced a 20 year old submersible pump that has been gradually losing pressure and volume over the last year, and so far I’m very pleased with its performance. It is 95 feet down and pumps a consistent 11 gallons per minute at 40 psi, which is more than adequate for my needs. Unless you are completely knowledgeable about submersible pump installation, I strongly recommend professional installation. There will be electrical connections that will be submersed with the pump, and if not correctly secured when being lowered into the well, there could be the possibility of dropping the pump into the aquifer and not being able to retrieve it.
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Response from Everbilt Customer ServiceMar 13, 2018
jrb
Thanks for taking the time to write a review. Having knowledgeable help is a good
comment for the installation of this pump. As you have listed many things can go wrong.
Customer Service 844-883-1872
Thanks for taking the time to write a review. Having knowledgeable help is a good
comment for the installation of this pump. As you have listed many things can go wrong.
Customer Service 844-883-1872
Jan 21, 2018
This is a heavy and large pump - obviously extremely well built using a lot of stainless steel co...
This is a heavy and large pump - obviously extremely well built using a lot of stainless steel components. I am not a pump guy, so I contracted out the installation. Glad I did - while the pump itself has little to do with the difficulty, I was surprised how much work it is to pull the old pump and install the new one. Once we had this installed, it worked great - really good flow and I expect it will outlast me.
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Aug 10, 2015
High Quality
When it comes to pumps, durability and performance are truly key. This particular pump is made for an area with a relatively shallow water table. The head space on this pump is200ft, so your water table would need to be at about the 150ft level or so. Performance wise, this pump scores well. It’s got a low current draw and nice output pressure. Durability wise, I’m impressed by the construction of the pump. It’s heavy, so there are a lot of metal parts in there. The construction welds are all very good and it integrates a series of screens and filters to help keep it running for a good long time. Seems good quality construction, but of course you can never really tell until it’s been in the ground for years and years.
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Response from Everbilt Customer ServiceMar 23, 2019
Greg thank you for your very detailed review. We only use professional quality components with featuring and industry leading motor. You should expect many years of service from your new pump.
Everbilt Customer Service
Everbilt Customer Service
May 8, 2024
This pump runs quite and vibration free. I hope to get 10 years service from it, but only time will tell if that is possible. It is made in China.
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Apr 10, 2024
Installed within two days stopped working.
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Feb 21, 2024
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Jan 31, 2024
Easy and quick installation. Operates as it should with no issues.
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Dec 25, 2023
I will recommend the two wire pumps, very good and easy to install good quality product
I will give 5 stars
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Customer review from BILTDec 13, 2023
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Nov 29, 2023
Pump works fine.
Check valve on pump does NOT work. System therefore not operating properly and too cold to change out until spring.
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Response from Everbilt Customer ServiceNov 30, 2023
RICK
Thank you for your comments. Our 4" Submersible Pump come with an internal check, however we always recommend at least another check valve in the system. In our manual we show an additional check valve near the top of the discharge pipe in the well. The check valve in the pump should work, however they are never as strong as the individual brass check valves for any brand of pump. It might be that something is stuck (sand, debris) and not allowing the check valve to close fully. Is it a slow leak that you are experiencing? How are you determining that the check valve in the pump is not working? Have you checked your pressure tank? If the pump is rapidly cycling, you need to check your tank's pre-charge pressure when the tank is empty. The pre-charge should be 2 lbs. less than your cut-in pressure.
Regards,
Everbilt Customer Service
Thank you for your comments. Our 4" Submersible Pump come with an internal check, however we always recommend at least another check valve in the system. In our manual we show an additional check valve near the top of the discharge pipe in the well. The check valve in the pump should work, however they are never as strong as the individual brass check valves for any brand of pump. It might be that something is stuck (sand, debris) and not allowing the check valve to close fully. Is it a slow leak that you are experiencing? How are you determining that the check valve in the pump is not working? Have you checked your pressure tank? If the pump is rapidly cycling, you need to check your tank's pre-charge pressure when the tank is empty. The pre-charge should be 2 lbs. less than your cut-in pressure.
Regards,
Everbilt Customer Service
Nov 8, 2023
This well pump works great. I had no idea how easy it was to install. A retired contractor neighbor helped me out.
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Nov 1, 2023
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Oct 18, 2023
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Oct 4, 2023
Works well good pressure.
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Sep 22, 2023
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Aug 9, 2023
So far so good Time well tell pump works good
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Jul 6, 2023
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Jun 21, 2023
One was defective, had to buy a second one....
One was defective, had to buy a second one. No refund for the first one.
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Response from Everbilt Customer ServiceSep 19, 2023
Qs,
Thank you for your review. Can you tell us more about what occurred with the first pump? Why was a refund not given? How deep is your well? Is the second unit working correctly?
Regards,
Everbilt Customer Service
Thank you for your review. Can you tell us more about what occurred with the first pump? Why was a refund not given? How deep is your well? Is the second unit working correctly?
Regards,
Everbilt Customer Service
Jun 1, 2023
So far so good.Of corse on a well pump time...
So far so good.Of corse on a well pump time will tell.p0ps
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Feb 15, 2023
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Jan 18, 2023
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Dec 29, 2022
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Dec 28, 2022
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Oct 26, 2022
Great pump! My well is about 120 feet deep....
Great pump! My well is about 120 feet deep. This two wire set up was a piece of cake to install. The hardest part was pulling the old pump out of the well (it weighs a ton when filled with water) so make sure you have help! Nice consistent pressure, couldn't ask for something easier.
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Response from Everbilt Customer ServiceOct 26, 2022
Drokk, thank you for your review. We are so glad that the pump is working well for you and that it was an easy install. If you have any questions or concerns, please feel free to contact our customer service at 844-883-1872. Regards, Everbilt Customer Service
Oct 14, 2022
Worked as expected, however I was disappointed to see that...
Worked as expected, however I was disappointed to see that the pump does not come with the necessary wiring/splicing accessories.
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Response from Everbilt Customer ServiceOct 18, 2022
JayP, thank you for your review. We are so glad that the pump worked great for you. If you have any questions or concerns, please feel free to contact our customer service at 844-883-1872. Regards, Everbilt Customer Service
Sep 9, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Everbilt Customer ServiceSep 12, 2022
HomeDepotCustomer,
Is there something we can help answer? We noticed that you gave us a one star review, however you did not provide any details. Our Customer Service staff would love to help answer any questions you might have. As you know, the 3/4 HP Submersible Well pump is part of a system. Are you having issues with your well system? Because a well system has a lot of components, many times people think they have a pump issue, when in reality is something else in the system. We would be happy to help you.
Regards,
Everbilt Customer Service
Is there something we can help answer? We noticed that you gave us a one star review, however you did not provide any details. Our Customer Service staff would love to help answer any questions you might have. As you know, the 3/4 HP Submersible Well pump is part of a system. Are you having issues with your well system? Because a well system has a lot of components, many times people think they have a pump issue, when in reality is something else in the system. We would be happy to help you.
Regards,
Everbilt Customer Service
Sep 8, 2022
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Aug 10, 2022
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Price:
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Wiring Configuration | |||
|---|---|---|---|
3-Wire | 3-Wire | 2-Wire | 3-Wire |
Housing Material | |||
Stainless steel | Stainless steel | Stainless steel | Stainless steel |
