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Customer Reviews for Dyna-Glo 18K BTU Propane Cabinet Gas Portable Heater

Internet #204267430

Model #RA18LPDG

Store SKU #1000502454

  • Heats room very fast on low setting
  • Comes with casters
  • Great for use in well-ventilated garage

Customer Reviews

  • 4.1
    out of 676 reviews
  • 79% recommend this product
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Showing 1-30 of 676 reviews
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  • Verified Purchase
by
  • Verified Purchase
big upgrade from my mr heater
This unit has 2 times the btu's than the mr heater. 3 heating adjustment settings for 6, 12 or 18 btu's. It is made to have the 25 lb propane tank inside the cabinet so there is no problems with the hose from the tank to the heater.
by
    • Recommended
    Bought 2 one works one doesnt returning one...
    Bought 2 one works one doesnt returning one
    by
    Response from GHP Group Inc. SupportOct 19, 2022
    Hello, We are sorry to hear about your experience, and we hope you will give us a chance to stand behind our product and make this right. We have alerted the team of the issues you faced, and they are eager to provide a solution for you. Please reach out by phone at 877-447-4768 or email here customerservice@ghpgroupinc.com . Thank you! - GHP Group ghpgroupinc
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from GHP Group Inc. SupportOct 17, 2022
    Hello, Thank you so much for your kind review. We appreciate your business and your feedback. Should you need any additional information or part support, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group ghpgroupinc
    • Verified Purchase
    1 found this review helpful
    by
    • Verified Purchase
    1 found this review helpful
    Very easy setup and operation. Takes a bit to heat...
    Very easy setup and operation. Takes a bit to heat up our garage which is appx 900 sq ft but works for what we need it for.
    by
    • Verified Purchase
    3 found this review helpful
    NEArk.
    I was very pleasantly surprised at the ease of starting and the heat capacity of this unit. Highly recommended!!
    by
    • Verified Purchase
    • Recommended
    3 found this review helpful
    Great little heater
    I should have bought this heater a long time ago. It works great.
    by
    • Verified Purchase
    2 found this review helpful
    Works well and starts at 1rst try.i keep my eletric...
    Works well and starts at 1rst try.i keep my eletric heaters off to save money on bill
    by
    • Verified Purchase
    4 found this review helpful
    Nice when it works
    Pilot will not stay lit- blow torch to warm it up, hold dial down for very long time, kicking it- nothing seems to work. When it did fire up it was as very nice
    by
    Response from GHP Group Inc. SupportFeb 14, 2022
    Hello, our customer service team would be happy to provide technical assistance and parts support, just reach out by phone at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html - GHP Group ghpgroupinc
      1 found this review helpful
      by
      • Verified Purchase
      1 found this review helpful
      by
      • Verified Purchase
      1 found this review helpful
      Easy to use and easy to move around even with...
      Easy to use and easy to move around even with 5 gallon propane tank onboard. Beats a good size room adequately.
      by
      • Verified Purchase
      4 found this review helpful
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
        1 found this review helpful
        Good heater, for save space and controlling the area you...
        Good heater, for save space and controlling the area you want to heat.
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          1 found this review helpful
          by
            Nice space heater
            Works perfect in outbuilding used as home office. It does give off propane smell so make sure you do not have airtight building. We also installed CO detector. It has run for a month on 2 tanks of fuel.
            by
            • Verified Purchase
            • Recommended
            3 found this review helpful
            Product good, customer service needs improvement.
            BOTTOM LINE: Customers will wait if expectations are communicated clearly. We have received the product and it appears to work well in initial testing. However, your organization's customer service needs improvement. When I tried to contact GHP Group by phone 12 days after the order was placed, it took 2 hours 38 minutes to get an answer. At that point the CSR informed me that the item was in stock, but had no information about when it would be shipped.
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            Response from Customer ServiceJan 25, 2022
            We are so incredibly sorry to hear about your trouble getting in touch with our customer service office and appreciate your patience during this busy time! If there is anything we can do to assist you please contact us at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html - GHP Group
            • Verified Purchase
            Easy set up
            Easy setup , works great
            by
            • Verified Purchase
            1 found this review helpful
            Inefficient fuel burning & fumes
            Two issues with this cabinet heater including poor regulation of the fuel to air ratio which causes unnecessary fumes. Tried both phone & email support from GHP Group. No response, customer support from GHP Group does NOT actually exist.
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              2 found this review helpful
              Very impressed with this device. It warmed up our living...
              Very impressed with this device. It warmed up our living room.
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                1 found this review helpful
                Heater will keep you warn
                This is a GREAT UNIT! Fired it up first day and had a bit of an odor from new paint it took a few hours to burn off but the unit itself heated my 1250 sq ft apartment in those few hours. Only negative is it consumes propane fairly quickly.
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                • Verified Purchase
                • Recommended
                1 found this review helpful
                Does a great job keeping my 150sq ft shop warm....
                Does a great job keeping my 150sq ft shop warm. It even gets too hot and I have to turn it down to low sometimes. I live in a cold area of the northeast. No problems starting it at all.
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                  1 found this review helpful
                  Must make sure the floor is level
                  I've had one of these units for about 7 years and it's a life saver. Make sure your floor is level, otherwise the tip sensor will make it shut off. This is most likely the problem so many people are having.
                  by
                    • Recommended
                    2 found this review helpful
                    When I bought the it worked great. Now it doesn’t...
                    When I bought the it worked great. Now it doesn’t light it takes more than several to light . It enough to call it junk
                    by
                    Response from GHP Group Inc. SupportJan 6, 2022
                    We are so sorry to hear about your experience! Our customer service team would be happy to provide technical assistance and parts support, just reach out by phone at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html - GHP Group ghpgroupinc
                      1 found this review helpful
                      very nice works great...
                      very nice works great
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                        1 found this review helpful
                        Great heater, only downside, uses a lot of propane on...
                        Great heater, only downside, uses a lot of propane on medium or high
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                          1 found this review helpful
                          Keep my one car garage warm...
                          Keep my one car garage warm
                          by
                            1 found this review helpful
                            This is an acceptable electric heater, but has a lower...
                            This is an acceptable electric heater, but has a lower volume fan on it.
                            by
                              1 found this review helpful
                              Showing 1-30 of 676 reviews