Customer Reviews for DreamLine Unidoor 34 to 35 in. x 72 in. Frameless Hinged Shower Door in Brushed Nickel

Dear Valued Home Depot Customer, we reached out to the manufacturer and their reply is, "Thank you for your purchase of the DreamLine Unidoor and for your review. You are correct that the Unidoor is a strong, sturdy door and we recommend 2 people for installation due to the weight and fragile nature of the door. Should you have any issues with your Unidoor, please do not hesitate to contact the DreamLine Customer Support Department at 866-731-2244 or send an email to support@bathauthority.com. We are available M-F, 8am-7pm EST. Thank you for choosing DreamLine and for your review.

Dear Valued Home Depot Customer, Dreamline encourages the installation of our products to be performed by a professional, while having the assistance of another person, due to the size, weight and fragile nature of the product. Once the door is assembled and in place, the completion of the installation should not be lengthy. The Unidoor installation manual is generic for the entire Unidoor model line, with model options pictured for ease of use. Please select the model purchased from the images in the manual and proceed to the instructions provided specifically for your product. We strongly urge you to contact DreamLine regarding the chip in your glass to receive a replacement. Any chips or cracks will compromise the integrity of the glass. Proceeding with installation or handling of the glass should be stopped immediately. DreamLine’s Support Department is available to answer any technical questions, address warranty issues or provide installation assistance. Please call: 1-866-731-2244 or email us at: support@bathauthority.com, Monday-Friday 8am-7pm EST

Dear Valued Home Depot Customer, Thank you for your review! All glass should be inspected thoroughly for imperfections upon receipt and prior to installation. Glass is fragile by nature and the edges of tempered glass are vulnerable, especially during installation. Care must be taken when handling tempered glass. Any trauma to the corners or edges with a surface harder than itself (tile, marble, another piece of glass, etc) may result in breakage. Any chips or cracks will compromise the integrity of the glass and installation or handling of the glass should be stopped immediately. Please call DreamLine’s support department for replacement of the damaged glass. DreamLine’s Support Department is available to answer any technical questions, address warranty issues or provide installation assistance. Please call: 1-866-731-2244 or email us at: support@bathauthority.com, Monday-Friday 8am-7pm EST

Dear Valued Home Depot Customer, The Unidoor collection features several door styles to accommodate shower openings from 23” to 61”. The installation manual has combined instructions for more than one model, due to the similarity of the installation steps. The Unidoor does not require any “cure” time, if the installation manual steps are followed properly. Our Support Department is available to answer any technical questions, address warranty issues or provide installation assistance at: 1-866-731-2244 or via email at: support@bathauthority.com Monday-Friday 8am-7pm EST

Dear Valued Home Depot Customer, Thank you for you review! The Unidoor model you purchased is 34-35” in width, and has an adjustable wall profile which allows for width or out-of-plumb adjustments up to 1 inch, as per the product description details. The wall profile is on the stationary panel, as pictured. Dreamline’s expert customer support department is available to answer any questions the consumer may have prior to their purchase so your will be able to make a more informed decision. Whether it is size, finish or specification question we will be there to help you decide what is best for your particular situation. DreamLine’s Support Department is available to answer any technical questions, address warranty issues or provide installation assistance. Please call: 1-866-731-2244 or email us at: support@bathauthority.com, Monday-Friday 8am-7pm EST

Dear Valued HomeDepot Customer, We reached out to the MFG for more information and below is their response. "All Dreamline doors ship complete from our warehouse, packed into a custom built crate to keep all of the packages together. If you ordered your product delivered to your local store location, you would be contacted by a store associate to schedule a pick up time. Otherwise, the product would be delivered to your address. Please contact our support department to resolve any technical or installation issues: M-F 8am-7pm EST at 866.731.2244, or email us at: support@bathauthority.com"

Dear Valued HomeDepot Customer, We reached out to the MFG for more information and below is their response. "The Unidoor is a 3/8" frameless heavy glass door system using glass-to-wall hinges that must be installed into studs. Professional installation is suggested. Using an assistant is also recommended, especially for first time installers. The installation manual states that: "This door is extremely heavy and the hinges on this door must be attached to studs or to pre-installed 2 × 6 wood reinforcement behind the wall." Wall anchors should not be used for the installation of the hinges. The supplied wall anchors for the inline glass panel wall profile screws are for generic use and require a 5/16" hole. At your discretion, you may substitute different wall anchors, if you so desire, to work better with your finished wall surface. If you have any questions, please contact our support department M-F 8am-7pm EST at 866.731.2244, or send an email to Support@bathauthority.com and someone will be happy to assist you."

Dear Valued HomeDepot Customer, We reached out to the MFG for more information and below is their response. "Dreamline shower doors are designed with the look and feel of custom glass at a fraction of the cost of a custom door. We strive to make installation instructions as clear and easy to follow as possible, however, if you have any questions or needs installation assistance, our Support Department is available by phone: 866-731-2244 or by email: support@bathauthority.com to walk you through it."

Dear Valued HomeDepot Customer, We reached out to the MFG for more information and below is their response. "We are glad to hear that you are happy with your door and are available to answer any questions or provide technical assistance. Dreamline offers replacements of any defective installation materials at no cost to you. Please, contact our Support Department at 1-866-731-2244"