I read several bad reviews but am pleased so far....
I read several bad reviews but am pleased so far. Went in easy, works great and side spray does not leak. Finish is very nice. The only reason I deducted a star is that the faucet is freakishly extended over the sink more than usual. I actually look for a good extension, but this could be cut back by an inch +
by
Verified Purchase
Jun 2, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Apr 9, 2021
Easy install, good looking and best of all it's a stick shift. great product all the way around.
Easy install, good looking and best of all it's a stick shift. great product all the way around.
by
Verified Purchase
Recommended
Feb 19, 2021
Sprayer got stuck. Wont turn off. Have to return and...
Sprayer got stuck. Wont turn off. Have to return and pay for a new one to be installed. Should have bought a Moen
by
Response from DeltaFaucetFeb 19, 2021
Thank you for taking the time to leave your review. I am sorry that the sprayer on this Delta Faucet product was stuck and apologize for any inconvenience that this may have caused. As the manufacturer, we are committed to supplying you with a quality product that delivers the expected performance. Please reach out to us directly and we would be happy to help with any issues. Best regards, Bryan
Verified Purchase
1 found this review helpful
Feb 17, 2021
Quality not as expected for the cost of product. ...
Quality not as expected for the cost of product. Doesn't always shut off
by
Response from DeltaFaucetFeb 17, 2021
Hello John, thank you for contacting us at Delta Faucet. I apologize for the dripping when off issue you are experiencing but am happy to help you. Please contact us directly by phone at 1-800-345-3358 or email at customerservice@deltafaucet.com as we would like to resolve this matter for you at this time.
Verified Purchase
1 found this review helpful
Feb 13, 2021
Sprayer wouldn't turn off when button released
So installed and sprayer wouldn't turn off when button released. Called Delta they said i need to take it back to store. Because it was under 30 days. They would not send a replacement sprayer. Need to buy a whole new one and pay to have it uninstalled and re installed again. Delta customer service stinks.
by
Response from DeltaFaucetFeb 15, 2021
Hello Kat. Thank you for taking the time to leave us your thoughts. I apologize for the defective wand assembly issue you are experiencing with your Linden kitchen faucet but am happy to help you. Please contact us directly by phone at 1-800-345-3358 or email at customerservice@deltafaucet.com as we would like to resolve this matter for you at this time.
Feb 11, 2021
Nice Fixture. However:
The spout is too low to the sink...
by
Response from Customer SolutionsFeb 16, 2021
Hello MacGyver,
Thank you for taking the time to leave us your review.
I am sorry that this Delta faucet did not meet your expectations and apologize for any inconvenience that this may have caused. As the manufacturer, we are committed to supplying you with a quality product that delivers the expected performance. We hope to better serve you in the future.
Best regards,
Bryan
Recommended
Customer review from deltafaucet.com
Jan 30, 2021
Never Again
I had this faucet installed in 2010. By 2019 it was dripping. Delta sent me a replacement cartridge which solved the dripping for 2 years. I now have the same problem again and expected a cartridge to last longer. I’ve also noted the problem others reference. You basically have to turn this off in a very precise way or it will stay on dripping. So annoying.
by
Response from Customer SolutionsFeb 5, 2021
Hello Susan,
Thank you for taking the time to leave us your review. I am sorry that this Delta faucet is dripping and apologize for any inconvenience that this may have caused.
We are happy to help. I will be reaching out by email for additional information.
Best regards, Bryan
Customer review from deltafaucet.com
Jan 4, 2021
Oh Boy, reviews don't look good
I ordered this faucet thru Lowe's, haven't received yet. Hoping I'll be a happier customer then these others.
by
Response from DeltaJan 5, 2021
Hello maddog,
Thank you for taking the time to leave us your thoughts. I am glad to hear that you are purchasing this product!
As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance.
We hope to better serve you in the future.
Best Regards,
Kyra
Customer review from deltafaucet.com
Dec 5, 2020
by
Verified Purchase
Nov 26, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from DeltaFaucetDec 4, 2020
Hello! Thank you for your five star rating! We appreciate your feedback and in being a Delta Faucet customer! Best Regards, Tim
Verified Purchase
Oct 7, 2020
I liked the color of this faucet but I had...
I liked the color of this faucet but I had to return it because the plumber couldn't fit the sprayer in because of my counter top sink hole configuration. I ended up changing out my sink and getting a single handle pull down sprayer, but I still like this style with a separate pull out sprayer on the right side.
by
Verified Purchase
Oct 7, 2020
by
Verified Purchase
Sep 20, 2020
Trouble with dripping faucet
We purchased this faucet in February of 2019. We had it 3 months when it began to drip. After a few months, when the dripping really started wearing on my nerves, I contacted the company and I was sent a cartridge to replace. We followed all of the flushing guidelines, and replaced the cartridge. This time, it began leaking within just a few weeks. Once again, I called the company, and was sent another cartridge. This happened 3 more times for a total of 5 replacement cartridges. (always following the flushing protocol when installing.) We were then sent a new faucet which was installed today. It seemed to be just fine. Then, the handle was removed in order to set the safety measure for hot water control, and the faucet immediately began to drip.
I am amazed to see that people have purchased this faucet with absolutely no issues, yet we have had nothing but problems with this particular style of faucet.
I am extremely disappointed as I spent many hours searching for a low profile faucet with side spray with this finish type. The faucet itself seems well made, and the finish is beautiful. However, the diamond technology cartridge has been a constant source of frustration with us. When I asked the company rep how often we would need to replace the cartridge, he told me that it might need replacing every time we turn off our water as there are particles in the water that can cause an issue with it. However, every single cartridge that we replaced had absolutely no evidence of any type of debris upon inspection. Also, none of our other faucets are having any type of issue, although I will admit that this is the only single handle faucet in our house. I surely wish I knew what the problem was because I so wanted this faucet to be a permanent fixture in my house. I just cannot warrant changing a cartridge every couple of weeks, particularly when the new one does not solve the problem.
by
Response from DeltaFaucetSep 21, 2020
Hello,
Thank you for contacting us. I apologize about the issue you are experiencing but am happy to help you. Please contact us directly as we would like to resolve this matter for you at this time.
Best Regards, Tim
2 found this review helpful
Sep 14, 2020
Very disappoint!
Purchased this faucet less than six month s ago. After two months, it started leaking. With four grandkids using it often, I am constantly going to the kitchen to adjust the handle. At times instead of a leak there is a steady stream. There are times when I turn on the faucet there is resistance and a rubbing sound. When the handle finally moves, it feels like the handle might come completely off in my hand. We purchased a Delta faucet because of its reputation. I am starting to regret that decision.
by
Response from DeltaFaucetSep 15, 2020
Hello Jkirk. Thank you for your review. I am sorry that this product did not meet your expectations and apologize for any inconvenience that this may have caused. Please reach out to us directly and we would be happy to help with any issues. Best regards, Bryan
2 found this review helpful
Sep 2, 2020
Nice looking faucet....
Nice looking faucet.
by
Response from DeltaFaucetSep 11, 2020
Hi!
Thank you for your review! We are very happy to hear you are so satisfied with your Linden kitchen faucet! We appreciate your feedback and in being a Delta Faucet customer!
Best Regards, Tim
Verified Purchase
Aug 3, 2020
grinding when handle is moved
2 mos old, noisy grinding & hard to shut off, squeaks when rotated. Plumber has come out, no improvement, will have to replace. LOVED THE STYLE SO VERY DISAPPOINTED that we have to change.
by
Response from Customer SolutionsAug 3, 2020
Hello,
Thank you for contacting us at Delta Faucet. I apologize about the grinding issue with your faucet but am happy to help. I have reached out to you via email at this time to further assist.
Best Regards, Tim
Customer review from deltafaucet.com
Aug 1, 2020
by
Verified Purchase
1 found this review helpful
Jul 21, 2020
Beautiful faucet!...
Beautiful faucet!
by
Verified Purchase
Jul 18, 2020
Great faucet, questionable installation.
This delta faucet works great, but the 3/8" PEX supply lines leave a lot to be desired. I had to get a pair of SharkBite fittings and braided supply lines to finish the install. The PEX was simply too stiff to do a worry-free installation.
by
Response from Customer SolutionsJul 20, 2020
Hello!
Thank you for contacting us at Delta Faucet! I am sorry that you had to adapt your shut off valves for the PEX lines to install correctly. We apologize about any inconvenience. Please feel free to contact us if you need us in the future!
Best Regards, Tim
Customer review from deltafaucet.com
Jun 3, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jun 3, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jun 3, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from DeltaFaucetSep 28, 2020
Hello HomeDepotCustomer,
Thank you for your review!
Your feedback is important to us, as it helps us refine our products and services.
Feel free to contact us directly, so we can further assist you with this matter.
Best Regards,
Kyra
Verified Purchase
Apr 30, 2020
Great looking faucet and performs very well. Easy install. No...
Great looking faucet and performs very well. Easy install. No problems.
by
Verified Purchase
Apr 28, 2020
Not half as good as older models
I've had nothing but problems after 2 years of owning this faucet. The design of the Diverter Clip is one of the dumbest things I've come across. Once the Sprayer's attachment popped out of the housing, the original Spray Cap and O-ring suffers the same problem. This renders the kitchen sink useless. It's as if the designers have never seen a compressor coupler kit for an air hose. My last Delta faucet lasted over 14 years. This is my last Delta faucet.
by
Response from Customer Solutions Apr 30, 2020
Hello PDub,
We're sorry to hear how unhappy you are with your Delta faucet. We work really hard to create great products and we appreciate you bringing these concerns to our attention. I've reached out to you via email. Please refer to my email for assistance.
Best regards,
Brandis
Customer review from deltafaucet.com
Apr 16, 2020
Quick and easy install. Great overall custmer service...
Quick and easy install. Great overall custmer service
by
Verified Purchase
Apr 6, 2020
Easy to install....
Easy to install.
by
Verified Purchase
Jan 14, 2020
Pretty and works well. The side sprayer has an excellent...
Pretty and works well. The side sprayer has an excellent pressure.
by
Verified Purchase
Jan 14, 2020
We like the faucet and I just love the sprayer....
We like the faucet and I just love the sprayer. Everything is fine with it. It comes with a lifetime warranty. The installation has a 1 year warranty. No complaints. Highly recommend!
by
Verified Purchase
Dec 12, 2019
Parts were missing. After two plumbers couldn't install we...
Parts were missing. After two plumbers couldn't install we figured it out. Going to return.
by
Response from DeltaFaucetMar 13, 2020
Thank you for your review, Terry! I'm sorry to hear this model was missing parts but we would be happy to help if possible. I have emailed you directly about this issue. Please refer to that email for further assistance.