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Customer Reviews for DANCO Toilet Trip Lever for Mansfield in Chrome

Internet #204197958

Model #88364

Store SKU #1000014442

  • Replacement toilet tank lever for Mansfield toilets
  • Works with Watersaver flush valves #208 and #209
  • 9 in. maximum front mounting blue flush arm length

Customer Reviews

  • 3.1
    out of 104 reviews
  • 42% recommend this product
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Showing 1-30 of 104 reviews
Bought it because I keep having trouble getting a replacement handle to fit and work. Ordered thi...
Bought it because I keep having trouble getting a replacement handle to fit and work. Ordered this one because it is a Mansfield toilet. It did not fit at all. Complete waste of money.
by
  • Verified Purchase
It was the wrong part for my toilet. I...
It was the wrong part for my toilet. I returned and got one that worked.
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
THE DESCRIPTION SAYS IT IS A REPLACEMENT FOR MY TOILET,...
THE DESCRIPTION SAYS IT IS A REPLACEMENT FOR MY TOILET, IT IS NOT. THE PLASTIC HANDLE SCRAPES THE FRONT OF THE TANK & WILL NOT ADJUST BACKWARDS WITHOUT BREAKING .
by
  • Verified Purchase
I purchased this part from Home Depot 6 years ago....
I purchased this part from Home Depot 6 years ago. That required using a twisty to attach the handle bar to the toilet plunger but otherwise worked great! This time around the part had a different geometry despite it being for the Same brand of toilet. I used a razor blade to shave down the size of the tank but as it was initially ill fitting. And then a coping saw to cut down the length of the lever bar. But after that it worked well enough. It did turn a 5 min job into a 30 min one.
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from DancoSupportJun 17, 2020
Thank you for providing your feedback. We look forward to hearing from our customers on how their DIY experience was as it always helps us to improve. We’re happy to hear that we were able to meet your expectations. If there is ever anything else we can do please don’t hesitate to reach out to us.
  • Verified Purchase
did not work did not fit my toilet as stated...
did not work did not fit my toilet as stated would like to return it
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from DancoSupportApr 6, 2020
Thank you for providing your feedback. We look forward to hearing from our customers on how their DIY experience was as it always helps us to improve. We’re happy to hear that we were able to meet your expectations. If there is ever anything else we can do please don’t hesitate to reach out to us.
  • Verified Purchase
The length is good. The part feels pretty weak and...
The length is good. The part feels pretty weak and will probably break soon. The locking nut is not threaded all the way through and had to be swapped out before installing.
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from DancoSupportFeb 5, 2020
Thank you for providing your feedback. We look forward to hearing from our customers on how their DIY experience was as it always helps us to improve. We’re happy to hear that we were able to meet your expectations. If there is ever anything else we can do please don’t hesitate to reach out to us.
  • Verified Purchase
Advertised as the make and model that I needed but...
Advertised as the make and model that I needed but it was the wrong lever
by
Response from DancoSupportJan 13, 2020
Thank you so much for reaching out to us and providing your feedback. We are sorry to hear that we did not meet your full expectations. If there is any way we can help find what you are looking for or troubleshoot any issues you have please don't hesitate to reach out. You can call our Technical Support Team at 1-800-523-5135 option #2 during our business hours (Monday – Friday 8 am – 5 pm CST) or if you prefer you can email them at support@danco.com.
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
Response from DancoSupportOct 14, 2019
Thank you so much for your feedback. We really appreciate you being a loyal customer and helping to share the word about us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!
  • Verified Purchase
While affordable, this handle is bent at the WRONG angle for any of my Mansfield toilets. And I h...
While affordable, this handle is bent at the WRONG angle for any of my Mansfield toilets. And I have six. It just doesn't work without heating and bending it. And then it doesn't work smoothly. Maybe it fits some Mansfields but not any of mine. The manufacture could solve this by producing different models with different angles.
by
Response from DancoSupportDec 17, 2019
Thank you for taking the time to write this review. Danco strives to provide the highest quality and most innovative products for the best value. However, products can sometimes not work for certain situations and therefore we provide technical assistance to help resolve those issues. Please contact our Product Support Team at 1-800-523-5135, option 2 and we will be happy to assist you.
    2 found this review helpful
    Not the correct angle and therefore would not push flapper...
    Not the correct angle and therefore would not push flapper down so toilet just continue to run and try to fill up.
    by
    Response from DancoSupportDec 19, 2019
    Thank you for taking the time to write this review. Danco strives to provide the highest quality and most innovative products for the best value. However, products can sometimes not work for certain situations and therefore we provide technical assistance to help resolve those issues. Please contact our Product Support Team at 1-800-523-5135, option 2 and we will be happy to assist you.
    • Verified Purchase
    1 found this review helpful
    the product is not bent at the proper angle to fit
    the product is not bent at the proper angle to fit
    by
    Response from DancoSupportDec 17, 2019
    Thank you for taking the time to write this review. Danco strives to provide the highest quality and most innovative products for the best value. However, products can sometimes not work for certain situations and therefore we provide technical assistance to help resolve those issues. Please contact our Product Support Team at 1-800-523-5135, option 2 and we will be happy to assist you.
    • Verified Purchase
    1 found this review helpful
    First you will need to cut it off with is not an issue since it is plastic but then you will have...
    First you will need to cut it off with is not an issue since it is plastic but then you will have to heat the plastic up to put the correct bend in the rod. (And make sure you cool it off quickly so the plastic will whole the correct shape.) Had I know the only one Home Depot had in stock required that much -- I would have just glued the old one back together. Home Depot really needs to find another supplier on this one.
    by
    Response from DancoSupportDec 17, 2019
    Thank you for taking the time to write this review. Danco strives to provide the highest quality and most innovative products for the best value. However, products can sometimes not work for certain situations and therefore we provide technical assistance to help resolve those issues. Please contact our Product Support Team at 1-800-523-5135, option 2 and we will be happy to assist you.
      2 found this review helpful
      This part fit but broke in two days. ...
      This part fit but broke in two days. Before it broke, the lever would stick in the down position and the toilet would continue to run. Ended up having to order another Mansfield toilet lever with a different curve and it works great! Buyer beware this is not a one Mansfield toilet fit all part
      by
      Response from DancoSupportJul 25, 2019
      Thank you for taking the time to write this review. Danco strives to provide the highest quality and most innovative products for the best value. However, products can sometimes not work for certain situations and therefore we provide technical assistance to help resolve those issues. Please contact our Product Support Team at 1-800-523-5135, option 2 and we will be happy to assist you.
      • Verified Purchase
      3 found this review helpful
      It turned out to be longer in length and had...
      It turned out to be longer in length and had difficulty in putting it.
      by
      • Verified Purchase
      1 found this review helpful
      Broke trying to install very poor quality ...
      Broke trying to install very poor quality
      by
      Response from DancoSupportApr 30, 2019
      Thank you for your feedback. Products can fail for a variety of reasons and that is why we offer a warranty. If you could reach out to Product Support team we would love to help resolve the issue. They can be reached at 800-523-5135 (option 2), or if you prefer you can email them at support@danco.com.
      • Verified Purchase
      Didn’t work ...
      Didn’t work
      by
      Response from DancoSupportJan 2, 2019
      Thank you for taking the time to write this review. Danco strives to provide the highest quality and most innovative products for the best value. However, products can sometimes not work for certain situations and therefore we provide technical assistance to help resolve those issues. Please contact our Product Support Team at 1-800-523-5135, option 2 and we will be happy to assist you.
      • Verified Purchase
      2 found this review helpful
      excellent...
      excellent
      by
      • Verified Purchase
      worked just fine
      worked just fine
      by
      • Verified Purchase
      • Recommended
      The newer version of this doesn’t fit my toilet ...
      The newer version of this doesn’t fit my toilet
      by
      • Verified Purchase
      The only thing I would change about this purchase experience would be to get the poor guy that wa...
      The only thing I would change about this purchase experience would be to get the poor guy that was working the Customer Service counter either a better/bigger space heater, or barring that some sort of wind screen/buffer. It was really cold that day, and he's standing on bare concrete. Other than that, everything went great. I laughed, I cried, it was better than CATS...
      by
      Response from DancoSupportJan 23, 2020
      Thank you so much for reaching out to us and providing your feedback. We look forward to hearing from our customers on how their experience was. We’re happy to hear that we were able to meet your expectations!
      • Verified Purchase
      • Recommended
      5 Star Review
      Rating provided by a verified purchaser
      by
      Response from DancoSupportDec 29, 2019
      Thank you so much for reaching out to us and providing your feedback. We look forward to hearing from our customers on how their experience was. We’re happy to hear that we were able to meet your expectations!
      • Verified Purchase
      The handle sent had to be modified by heating and...
      The handle sent had to be modified by heating and bending to make it fit into the plunger. It also encumber the float so that it stayed open and the water kept running after flushing. I finally bought a whole new float assembly and was able to heat the trip lever & bend it from straight to curved
      by
      • Verified Purchase
      Run away from this product. I bought one to repair a toilet and while this looks exactly like wh...
      Run away from this product. I bought one to repair a toilet and while this looks exactly like what you need, it isn't. The angle of the arm is too sharp to sit easily into the plunger. Instead it tugs at the plunger not allowing it to re-seat upon flush. I figure the tugging will also compromise the plunger altogether. Bad design, bad product.
      by
      Response from DancoSupportDec 17, 2019
      Thank you for taking the time to write this review. Danco strives to provide the highest quality and most innovative products for the best value. However, products can sometimes not work for certain situations and therefore we provide technical assistance to help resolve those issues. Please contact our Product Support Team at 1-800-523-5135, option 2 and we will be happy to assist you.
        1 found this review helpful
        4 Star Review
        Rating provided by a verified purchaser
        by
        Response from DancoSupportDec 29, 2019
        Thank you for providing your feedback. We look forward to hearing from our customers on how their DIY experience was as it always helps us to improve. We’re happy to hear that we were able to meet your expectations. If there is ever anything else we can do please don’t hesitate to reach out to us.
        • Verified Purchase
        It didn't work. If I press the lever, it doesn't...
        It didn't work. If I press the lever, it doesn't come back up and so I have to pull it back up. I removed it and ordered another one from a different store.
        by
        • Verified Purchase
        easy to install-works great!
        easy to install-works great!
        by
        • Verified Purchase
        • Recommended
        Showing 1-30 of 104 reviews

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