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Customer Reviews for Char-Broil 4-Burner Propane Gas Grill

Internet #202525429

Model #463211513

Store SKU #570789

Customer Reviews

  • 4
    out of 499 reviews
  • 82% recommend this product
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Showing 1-30 of 499 reviews
Solid Grill
The grill was easy to assemble, intuitive to use, and fairly easy to clean. The structure is not as strong as I would have liked, but it was a bargain price. Its a good price to quality value.
by
  • Pro
  • Verified Purchase
  • Recommended
Great value on sale
This was already put together when we purchased. It worked the first five times wonderfully. These last two times it's had a hard time getting hot. Hopefully it works itself out! We bought on sale, so it was a great value.
by
  • DIY
  • Verified Purchase
  • Recommended
So far so good, great bang for my buck.
Purchased this as a birthday gift. And they said it was a pretty nice grill. It's been used 2 or 3 times a week since it was purchased. Hasn't failed them yet.
by
  • DIY
  • Verified Purchase
  • Recommended
Grill is excellent and the customer service was even better!!!
I did not have to assemble the grill and the store manager delivered it to my house at no cost after I was unable to get it in my vehicle. Nobody does this kind of thing anymore. I think he must be the nicest man in the world. His staff agreed with me.
by
  • Pro
  • Verified Purchase
  • Recommended
Good Deal But Check Pre-Assembled Versions Before Use
Purchased this based off the many positive reviews. I bought a pre-assembled version at my local Home Depot. After getting it home I noticed the side burner was not assembled properly, the gas line valve was not inserted into the side burner pipe or attached to the grill (through the hole made for this). This would've created a spew of propane if I'd not noticed it. Not a grill problem, but a Home Depot assembly issue by the store. After fixing this myself, I then found that the regulator leaked where it connected to the propane tank. This is a grill issue. Luckily I still had my old grill and swapped out the regulator/line and got to grilling. Except for those 2 issues grill is great. Could stand a little more room under the top rack in order to flip things but minor nit-pick. Customer service at Char-Broil resolved my regulator issue in less than 24 hours and shipped out a new one no charge. Can't beat that customer service! I'd highly recommend this grill especially at this price. Just be sure to check your lines/burners/etc if you get a pre-assembled one and check for leaks like the manual says to. Middle seems to cook a little hotter than the 2 outside burners but that could be regulated and I've only used it once so far so I've got to learn the grill better.
by
  • DIY
  • Recommended
EXCELLENT FOR THE MONEY
THIS GRILL WAS SEEN ON LINE. WENT TO THE STORE AND ORDERED IT. IN TWO DAYS THEY HAD IT ASSEMBLED AND WE PICKED IT UP. ALL FOR ONLY $169.00 INCLUDING ASSEMBLY.WE WERE REALLY IMPRESSED WITH IT AT THAT PRICE IT WAS OF BETTER QUALITY AND HAD MORE COOLER HANDLES THAN THE LAST 3 GRILLS THAT COST US MORE.ONLY USED IT TWO TIMES AND IT LIT INSTANTLY THEN THE ADJOINING BURNERS LIT AS THEY WERE TURNED ON. LITE THE CENTER ONE FIRST AND ONE NEEDS NOT THE IGNITION SWITCH FOR THE OTHERS.ADMIRED BY OTHERS. JENSEN BEACH HOME DEPOT WERE GREAT AND EVEN LOADED IT IN OUR TRUCK.A REAL PLEASURE. Ken Broseman Port Saint Lucie, FL.
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    • Recommended
    Great Assembly Time!
    Assembly time was great. Earlier review said 30 minutes or less and with the pre-attached screws they're probably right. The screws are aluminum so watch for stripping when trying to really tighten down. Sturdy construction. Only problem, I've experienced so far is that flame won't spread from center burner to adjacent burner when lighting sometimes.
    by
    • DIY
    • Verified Purchase
    • Recommended
    Great product!
    Great price! Easy to put together, looks great, loves the shelf and side burner. Cooks perfectly. Ribs, chicken and Steak so far!
    by
      • Recommended
      Very good purchase
      This new grill was a replacement for a grill that was approx 10 yrs old and had seen its better days. This new grill is awesome! Lights quickly, very even cooking, very easy to clean.
      by
      • DIY
      • Verified Purchase
      • Recommended
      great grill!
      We love this grill! Cooks evenly and the temp is spot on. Easy to keep clean too! Great buy!
      by
      • DIY
      • Verified Purchase
      • Recommended
      Great Grill
      Got the grill on sale. I bought it online and picked it up at the store a few hours later. It was ready to go, and very easy.
      by
      • Verified Purchase
      • Recommended
      Good Value
      Heat distribution and intensity are good, especially for a grill in this modest price range. Assembly was straightforward, improved by some major components being preassembled. Do-it-yourself assemblers should be aware that the screws provided are of soft metal - the heads strip easily.
      by
      • DIY
      • Recommended
      Great-Burner Grill for the price!
      easy to assemble, had it together and ready to cook in less than a hour.
      by
      • DIY
      • Recommended
      Not bad
      For price I can't complain . Grill is average . Nothing great or nothing too bad .
      by
        • Recommended
        Works For Me
        For the money, this is a good grill. The ignition is easy, the amount of grill space is ample, and the temperature gauge sets it apart from other grills in its price range. I didn't realize until it was delivered that the propane tank has to be installed from the back. This is quite awkward, especially for anyone who was planning to put the grill up against a wall or (in my case) the side of the deck. Also, there is not enough room to use one of those gauges that let you know how much propane is left in the tank. So I sort of have to have the tank on an angle to make it all work.
        by
        • Verified Purchase
        • Recommended
        Disappointing experience
        Gave this as a housewarming gift to my son who picked it up assembled at his local Home Depot. After he got it home he noticed it was already rusting from having sat outside in the elements, and it was missing the drip pan and instruction booklet. These were replaced when he returned to the store and complained...they simply took the parts and booklet from another assembled grill, so someone else will likely have the same complaint soon. When he finally got to use it one of the four burners wouldn't ignite electronically, only with a match. Overall, a very disappointing gift-giving experience.
        by
        Response from CharbroilOct 15, 2014
        We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Was a case created with us? Whenever an issue is encountered please give us a call at 1-800-241-7548 and we will be able to best assist.Charbroil
        • Verified Purchase
        best bbq for the price
        bbq came assembled and works great! https://secure2.homedepot.com/catalog/productImages/145/a7/a7605f2d-a65f-4dda-8e27-07f5942d06d8_145.jpg
        by
        • Verified Purchase
        • Recommended
        Works well
        I would recommend this grill. Starter Is quick and easy.
        by
          • Recommended
          nice grill
          The four burner propane grill was easy to use and work grate
          by
          • Pro
          • Recommended
          Best Quality Product at a price that can't be beat.
          I purchased this 4 burner propane gas grille when I saw the attractive special pricing while I was in the store, and I was very familiar with the brand name and quality. I took it home in the carton and assembled it with my Son. We had a lot of fun assembling this grille and have been thrilled using it to cook on. Couldn't be happier with my purchase! Thanks, Michael N Kavchok
          by
          • Pro
          • Recommended
          Great Buy
          I didn't have to assemble it. It is very easy to use!
          by
            • Recommended
            decent grill for the money
            easy to put together, was damaged in the box, the far right hand burner doesn't light up as easy as the others
            by
            • DIY
            • Verified Purchase
            Solid grill at under $200
            A big, solid grill that looks nice, is easy to assemble, and fired up easily on its first use. I paid $170 and used a $10 off $100 coupon, so I'm very happy with the purchase so far. Having only used this grill twice, I can't really rate it as "Excellent" but that's mostly because my last Char-Broil grill rusted out after 6 years of sitting outside year-round under a string of grill covers often ripped full of holes by the wind. I've since moved and will be storing this one in the garage in the winter.
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Buy only if you want to keep buying parts
            This grill rusted out very soon after a short time the carry over tubes were first. A little after a year(1 mo) things went real bad the wheels fell apart then the carry over tubes,heat tents, grease tray were next. Before Char-Broil was made in the USA now China has it. The sheet metal is poor, very thin. I use mine almost every day, down in FL. I wont waste my money with them again. Here comes a Weber.
            by
            Response from CharbroilOct 9, 2014
            We're sorry to hear this. How was this grill cleaned? Was a cover used? Please give us a call at 1-800-241-7548 so that we can best assist with this and help you to get back up and grilling.Charbroil
            • DIY
            Better than I expected
            Really happy with the overall cooking surface!!!!!
            by
            • DIY
            • Recommended
            Worth the price
            Went together with no problems. About an hour, even with a bad back.
            by
            • DIY
            • Verified Purchase
            • Recommended
            does a good job of cooking the foods
            Easy to put together. Does a grand job of cooking. Requires some thorough cleaning after each usage to maintain it. Grills are easy to handle as are the shields. Very pleased with it. Definitely recommend this brand of grill.
            by
            • Verified Purchase
            • Recommended
            Great Deal on a Grill
            This was a great deal and a very good grill. Works so much better than my old second hand one.
            by
            • DIY
            • Recommended
            Not worth the time to put it together
            Low heat, poor performance, had to take the time to return it.
            by
            Response from CharbroilOct 3, 2014
            Is the grill facing directly into the wind or has the regulator been reset? If the grill is turned on or off incorrectly it can cause the safety device in the regulator to trip. This will cause a low flow and the regulator will need to be reset. This is an easy procedure that involves unhooking the regulator from the propane tank for a minute and then reattaching and following the lighting instructions on your grill. Make sure that when your grill is turned off that the propane tank is shut off first and then the grill. Please give us a call at 1-800-241-7548 for more information.Charbroil
            • Pro
            • Verified Purchase
            Very Nice Grill
            Grill is excellent! Happened to catch it on sale with a free full new tank of gas as a bonus. Grill came assembled. Great Quality, Best value, would definitely recommend
            by
            • DIY
            • Verified Purchase
            • Recommended
            Showing 1-30 of 499 reviews