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Customer Reviews for Chamberlain Add-On Sensor for Wireless Motion Alert System

Internet #203619290

Model #CWPIR

  • Works with Chamberlain Motion sensor base
  • 1/2 mile range from sensor to base unit
  • Weatherproof outdoor sensor with adjustable sensitivity control

Customer Reviews

  • 3.1
    out of 60 reviews
  • 55% recommend this product
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Showing 1-30 of 60 reviews
Leak water inside
I bought it this sensor in for the first 4 months was great but I noticed stop working every time is raining until I notice it was leaking water inside, they need a good rubber seal to prevent the water go inside , it's a great product but need more qualify in seal the sensor because is expose to outside.
by
Response from TSC Social Team Sep 8, 2021
We would like to provide a meaningful solution. Please email us at social@chamberlain.com and mention this review, so we can get in contact with you to the resolve the issue. Thank you!
    Added security
    Purchased two additional sensors for my existing system to monitor my adjacent lot. Both sensors required some tree pruning and brush clearing but are now working great.
    by
    • Verified Purchase
    • Recommended
    CWA2000
    We love the units we bought years ago. We wanted to expand the system on our farm. So disappointed that you no longer sell them.
    by
      squinn
      I have had mine for aprox.12 years (4 sensors) and am just now having a little problem, I dont know if it is me or them! LOL (changing batteries has been the issue) I'm 75 years old and sometime it takes me to long to get the batteries reloaded! Thank you Chamberlain for such a good product...
      by
        • Recommended
        Older - Chamberlain - CWA2000 was great product
        We have 5 base units with 6 units linked to each one. Have been using these for about 20 years. Use them for my pets, for my parents security, and also for our security alerts. They have been wonderful. We have had no problems. Wanted to add more units and have learned they are discontinued. Very disappointed. We are not looking for these new gadgets. They are not the same quality equipment that you sold us years ago and that we continue to use today.
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          • Recommended
          Works excellent!
          This is my second one i’ve owned! They are a quality item, hold up well in inclement weather also! The batteries last a long time between changes as well! I would recommend these for anyone who has a long driveway!
          by
            • Recommended
            Have had for years - works great!
            I've had this monitor for years and still love it. We have two sensors along our driveway so we can tell when someone is coming up to the house. A couple years ago I had to replace one of the sensors because it was damaged by another tree falling during a hurricane, but other than that, everything is still going strong.
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              • Recommended
              Great product while it works..
              Great product while it works. Tech support/contact forms/the review form are all centered around garage doors making it difficult to navigate the required multiple choice questions. Tried emailing an address I had communicated with a c while back and didn't hear anything until fifty days later I got an automated message from a representative wanting me to rate our interaction. Have tried to post a review twice and both times moderators said they appreciated the feedback but couldn't post my review... They didn't even bother to reach out to me privately about any of it, just censored me and carried on. I was not rude, sarcastic, vulgar, or anything like that; simply tried share the facts of my experience with the product and with support. Hopefully the moderators let me post this review and then someone reaches out to offer to help me with my issue or at the very least apologize for the extremely inappropriate message asking me to rate the interaction when there had not actually been any interaction.
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              Response from TSC Social TeamFeb 7, 2022
              We are sorry to hear of the issue you're experiencing with your product. We would be happy to troubleshoot any issues with you. Please contact us by chat or call in at 800-528-9131 so we can get in contact with you to the resolve the issue.. We are available M-F, 5am-6pm, MST, and on Saturday 7am-4pm, MST. Thank you!
                horrible! - I don't think waterproof
                This will be the second time the sensor only lasted for 1 year, just after warranty. I don't think they are waterproof. It worked great for a year both times. I can't believe the replacements are this much for junk.
                by
                Response from TSC Social Team Dec 3, 2021
                We are sorry to hear about your experience. Please email social@chamberlain.com so we can help out. We appreciate the time it took to setup and experience this product. Thank you!
                  Love this
                  I have had this for over 5 years and just replaced the batteries for the second time. I have a long driveway and the sensor is about 800 feet from the receiver and works great,
                  by
                    • Recommended
                    Short lived system
                    I first used the dark green sensors. They lasted for years. Eventually they ended up getting water damage and corrosion. They payed for themselves at the point where they expired. I have since tried the newer beigh sensors and base stations. The sensors do not last. The base station on the first replacement crapped out right away. I repurchased another base and a few sensors. Poor results. I bought again because the first system was very acceptable. I went with two bases and 8 sensors. One base died practically right away. The second base has lasted for a few years now. Most sensors are no longer working. They flash like they are working but they are not working. They won't program. They don't show water damage but they need replacing. Pricy. Time to look around and maybe get the warranty. No. Get warranty.
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                    Response from TSC Social Team Aug 2, 2021
                    We are sorry to hear about your experience. Should you have any questions about our products in the future, please email social@chamberlain.com. Thank you.
                      luv it!!!!
                      i have bought these several times. they work really well..the batteries last a long time in these.. i luv the fact that each module has a distinct beep...
                      by
                        • Recommended
                        Help
                        how do you re-number the buzzer sound on the CWPIR alert drive way sensor? when replacing a sensor. It appears it takes the next number in sequence I have 2, 3, 4, 5 buzzer sequence and we replaced sensor 4 and now it has a 6 buzzer sound I want it to have 4 buzzer sounds.
                        by
                        Response from TSC Social Team May 12, 2021
                        We are sorry that we did not have the opportunity to troubleshoot with you; our technical support agents are extremely knowledgeable please email us at technical.support@chamberlain.com Thank you for your honest feedback.
                          VERY low volume alarm!!! Can't hear more than 5'
                          The audible alarm can't be heard more than 4-5 feet away... It is totally useless and nothing more than junk! I should have read all the negative reviews for this device before making my purchase...
                          by
                          Response from TSC Social Team May 12, 2021
                          Thank you for your review, we appreciate the time it took to setup and experience this product, should you have any comments, concerns or questions feel free to email us at social@chamberlain.com. Thank you!
                            NOT COMPATABLE WITH GREEN TYPE
                            This newer type is not at all compatable with the older green one that was much better in my opnion. The older green set had the ability to add a 10a bell or light when the alarm went off. The new system is so low we can not hear it most of the time.
                            by
                            Response from TSC Social TeamNov 19, 2020
                            Thank you for being a customer and for taking the time to share this suggestion with us. We appreciate the time that you took to input on product improvement and we will be sure to pass it along to our myQ team.
                              Love the concept but the remotes dont last long
                              Love this product. We have several properties and use these for driveway warnings. Have noticed they do not last long, the outside unit light goes on but stops pairing ultimately not working anymore. Even warrantied replaced units have same experience.
                              by
                              Response from TSC Social TeamNov 6, 2020
                              We are sorry to hear about your experience. Should you have any questions about our products in the future, please email social@chamberlain.com. Thank you.
                                Weathers well over time
                                We have had our unit for many years and it is still working great. We are currently adding more units. I really like this motion alert system.
                                by
                                  • Recommended
                                  Great Cat Alarm
                                  We've used this for several years now in all sorts of new england weather to alert on a cat waiting outside the sliding glass door. Mounted it on a small plastic table 2-3 foot range from where the cats sit. Works great. We did have to play with the range and sensitivity switches for a bit to get it right.
                                  by
                                    • Recommended
                                    Very sensitive
                                    I have only had the driveway alert for a few weeks. We have a 1000 foot driveway and it's nice to be alerted when company arrives. My only complaint is false alerts. i may have to turn down the sensitivity. I don't know if an animal or bird is tripping it.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Chamberlain Wireless Driveway Alarm
                                    I've had two of these units since I opened my home business in 2010. Unit number 3 is junk. The Duracell batteries aren't even lasting 60 days before they are dead. I went to the Chamberlain website and they don't even provide support for this item. Discouraged :(
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                                    Response from TSC Social TeamMay 1, 2020
                                    Thank you for taking the time to review our product. Your feedback is valued and will be shared with our team. A representative will be reaching out to you to troubleshoot.
                                      Wire came loose
                                      At first I was real pleased with this product. However, it stopped working so I was changing the batteries in it this week and noticed a wire had come un-soldered to the main board in the inside. No wonder it only has a one year warranty.
                                      by
                                      Response from TSC Social TeamFeb 17, 2020
                                      We are sorry to see that this product did not meet your expectations. Should you have any questions, please email us at social@chamberlain.com.
                                        Base unit alarm no loud enough
                                        The systems works well except the base unit is not loud enough to be heard throughout the 2 story house. Suggest that multiple bases be available for one sensor so they could be distributed to different areas in the house or remove garage, etc.
                                        by
                                        Response from Social MediaJan 7, 2020
                                        We are sorry to hear this product did not meet your expectations. Your suggestion is appreciated, and we will share it with our product team.
                                          • Recommended
                                          Easy to install
                                          The first one i bought lasted a long time. When it started acting up i ordered a new one. It did not last very long and it just lasted long enough for warranty to expire.
                                          by
                                            CWPIR sensor for driveway alarm
                                            This sensor works very well. I am pleased that it does not give false alarms with direct sunlight or temperature changes.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Motion alarm
                                            Good product, fair price. Distance that it transmits is great. I have the older model that makes more of a buzz noise. I have purchased a newer model for my employer. it makes more of a beep or door entry chime noise. can the "buzz" noise model be obtained? I see that multiple sensors can be added and notified with a different sound. is it possible to change the sound for the single sensor?
                                            by
                                            Response from Social MediaJul 25, 2019
                                            One of our technical support specialists will be reaching out to you soon via email. Thank you.
                                              • Recommended
                                              CWPIR SENSOR
                                              The system functioned well, however the sensors are not very water resistant. Both sensors were destroyed by moisture. I feel sensors are overpriced for the cost of a new system. I did enjoy it while it lasted.
                                              by
                                              Response from Social Media TeamJun 10, 2019
                                              One of our technical support specialists will be reaching out to you soon via email. Thank you.
                                                • Recommended
                                                Definitely not for outside!
                                                I have tried multiple sensors from chamberlain & recently the last two only lasted about 3 months. In the beginning they lasted a lot longer, I believe that the quality has deteriorated considerably!
                                                by
                                                Response from Social Media TeamMay 28, 2019
                                                One of our technical support specialists will be reaching out to you soon via email. Thank you.
                                                  Disappointed
                                                  Like others my first failed due to water intrusion. Its a great concept but the design is so bad. I had to fight them to honor the warranty and modified the casing mysekf to make this one last. Its a nice idea but this product sucks.
                                                  by
                                                  Response from Social Media TeamMar 25, 2019
                                                  We are sorry to hear about your experience. Thank you for sharing this valuable feedback about our product.
                                                    CWPIR
                                                    I have had this system installed since Oct of 2014 with multiple remote sensors. It works well when properly setup. I only get about a year out of the batteries in the remote sensors regardless of the battery manufacture. I have had 3 of the CWPIR sensors Item # 001C7127 fail during this time period. I will be replacing this system with a more reliable product.
                                                    by
                                                    Response from Social Media TeamMar 25, 2019
                                                    We are sorry to hear about your experience with our product. One of our technical support specialists will be reaching out via email.
                                                      Durability problems
                                                      These units are more expensive but I figured they'd last. I bought a unit and the range was great, instalation was easy, but the battery life on an average driveway was no where near 2 years, maybe 6 months of light driveway use (about 4 activations a day). But I could get past that if it was durable. Unfortunately it hasn't been. Lately it beeps to indicate low battery with a few weeks of getting fresh Duracell Procell batteries. I changed them out and same problem. Went to change them this time and now it won't even turn back on with brand new batteries. Sounds like an electrical problem to me. I was disappointed by the durability. Had it lasted I would have expanded from 3 sensors to 6 or 7 for the farm, but can't trust them now. I was also looking at driveway gate openers but will have to do more research to see if durability is a problem with those chamberlain products too.
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                                                        Showing 1-30 of 60 reviews