Customer Reviews for BrassCraft 1/4 in. x 15 ft. Drum Auger
Customer Reviews
Jul 4, 2017
Auger
As I got about 5 to 7 feet down the line the cable started kinking I could not get the line done it was like 12 feet away I'll give it a 2 1/2 for effort
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Response from BrassCraft MfgJul 6, 2017
Hi dave - We are very sorry to hear about the unsatisfactory performance of our drum auger. We would really appreciate the opportunity to learn more about your experience with the tool and to resolve the issue. Please contact one of our Customer Support Representatives toll-free at 877-272-7755 and reference this review.
Jun 7, 2017
It did the job it was supposed to do.
It did the job it was supposed to do.
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May 30, 2017
purchased to correct a sluggish flushing toilet....it did the job
purchased to correct a sluggish flushing toilet....it did the job
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May 23, 2017
It did not clear the blockage and came apart so...
It did not clear the blockage and came apart so I could not retract it into the case
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Response from BrassCraft MfgMay 23, 2017
Dear Handygirl,
We are sorry to hear this was your experience. We'd like the opportunity to speak more with you about it. Please reach out to our Customer Support Team toll-free at 877-272-7755 and reference this review.
We are sorry to hear this was your experience. We'd like the opportunity to speak more with you about it. Please reach out to our Customer Support Team toll-free at 877-272-7755 and reference this review.
May 9, 2017
sleeve on the bottom kept falling off and the wire kept binding up and this thing broke on the f...
sleeve on the bottom kept falling off and the wire kept binding up and this thing broke on the first use!
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Response from BrassCraft MfgMay 10, 2017
Dear mocha,
We are sorry to hear this was your experience! We'd love the opportunity to speak more with you about it. Please reach out to our Customer Support Team toll-free at 877-272-7755 and reference this review.
We are sorry to hear this was your experience! We'd love the opportunity to speak more with you about it. Please reach out to our Customer Support Team toll-free at 877-272-7755 and reference this review.
May 3, 2017
Looked like it had previously been used.Did not thread into...
Looked like it had previously been used.Did not thread into sink properly. Quality low one time useage.
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Response from BrassCraft MfgMay 3, 2017
Dear Daphney27,
Thank you for your feedback! If you have any further feedback, questions, or concerns, please reach out to our Customer Support Team toll-free at 877-272-7755.
Thank you for your feedback! If you have any further feedback, questions, or concerns, please reach out to our Customer Support Team toll-free at 877-272-7755.
Apr 25, 2017
Junk...
Junk
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Response from BrassCraft MfgApr 26, 2017
Dear Junkkk,
Thank you for your feedback! We'd like to understand a little more about your experience. Please reach out to our Customer Support Team toll-free at 877-272-7755 and reference this review.
Thank you for your feedback! We'd like to understand a little more about your experience. Please reach out to our Customer Support Team toll-free at 877-272-7755 and reference this review.
Apr 22, 2017
This drum auger was very easy to use and unclogged...
This drum auger was very easy to use and unclogged my bathroom drain in a matter of 15 minutes. I’m a 65 year old female. If it was that easy for me to use, anyone can unclog a sink with it.
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Apr 22, 2017
3 Star Review
Rating provided by a verified purchaser
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Apr 18, 2017
I used it to unclog my tub drain. It worked perfectly by removing all the hair from the drain wit...
I used it to unclog my tub drain. It worked perfectly by removing all the hair from the drain without any damage. A plunger and Drano did not work at all. Much cheaper than calling a plumber
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Apr 18, 2017
No assembly required, and very easy to use. ...
No assembly required, and very easy to use.
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Apr 11, 2017
Great tool
Did the job well. Had no problems using it. Easy and compact
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Apr 8, 2017
Worked as needed, reasonably priced, and durable.
Worked as needed, reasonably priced, and durable.
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Mar 29, 2017
Easy to use in tight spaces!...
Easy to use in tight spaces!
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Mar 28, 2017
I have only used it once for a fairly minor clog, worked as it should and reasonably priced.
I have only used it once for a fairly minor clog, worked as it should and reasonably priced.
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Mar 28, 2017
I had a clog somewhere between my kitchen sink trap and the cleanout. This was the perfect lengt...
I had a clog somewhere between my kitchen sink trap and the cleanout. This was the perfect length to snake that stretch of pipe and clean it out.
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Mar 28, 2017
easy to use, but did not do what I needed ,had to call some one to clean the drain. ...
easy to use, but did not do what I needed ,had to call some one to clean the drain. I will keep it to use another day, you never know it my work another day. I did not recommend this item because it did not work on old pipes that I have.
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Response from BrassCraft MfgMar 31, 2017
Hi ikswel - We appreciate your feedback and we’d love the opportunity to speak more with you about your experience. If you still need assistance or would like some help selecting tools for your next project, please feel free to contact our Customer Support Representatives toll-free at 877-272-7755.
Mar 15, 2017
Worked perfectly to clear clog under the building. This is a manual feed type unit at a value pri...
Worked perfectly to clear clog under the building. This is a manual feed type unit at a value price. The more expensive model has automatic feed.
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Mar 1, 2017
Easy to use ...
Easy to use
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Mar 1, 2017
This drain auger is compact, lightweight, and really gets the...
This drain auger is compact, lightweight, and really gets the job done. It unplugged a nasty clog that the drain cleaner couldn't even touch!
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Feb 21, 2017
This is a great tool for a small job if plungers aren't working and it is easy to use.
This is a great tool for a small job if plungers aren't working and it is easy to use.
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Feb 14, 2017
Could not get it down the drain. I guess you...
Could not get it down the drain. I guess you get what you pay for
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Response from BrassCraft MfgFeb 16, 2017
Dear Elena717,
Thank you for the feedback! If you have any further feedback, questions, or concerns, please feel free to reach out to our Customer Support Team toll-free at 877-272-7755.
Thank you for the feedback! If you have any further feedback, questions, or concerns, please feel free to reach out to our Customer Support Team toll-free at 877-272-7755.
Feb 7, 2017
Did not need a fancy designed Auger, this one worked nicely. Pulled a lot of junks out of the sh...
Did not need a fancy designed Auger, this one worked nicely. Pulled a lot of junks out of the shower drain stocked at as deep as 12 ft. An excellent product.
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Feb 7, 2017
Worked as designed...
Worked as designed
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Jan 29, 2017
I used this product to unclog a tub drain that...
I used this product to unclog a tub drain that had been running slow for years. I tried a variety of products to eliminate the problem, including having a plumber come out.
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Jan 24, 2017
Worked good......
Worked good...
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Jan 3, 2017
Right for the price
I purchased this going in knowing it's limited and basic capabilities and it performed as expected... it worked just fine.
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Jan 3, 2017
good product
Got the job done...it needs to have a spinning handle on it though.would have made my job easier.
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Dec 9, 2016
Auger cable became twisted and the unit would not feed on first usuage. Had to discard the unit.
Auger cable became twisted and the unit would not feed on first usuage. Had to discard the unit.
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Response from BrassCraft MfgDec 28, 2016
Dear Bob, We’re sorry to hear about your unfavorable experience with our drum auger. We’d like to learn more about your issue and have an opportunity to help resolve for future drain cleaning use. Please contact our customer support team toll-free at 800-835-2200 and reference this review.
Nov 1, 2016
Easy to use.Cleared clog in u pipe.
Easy to use.Cleared clog in u pipe.
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Compare Similar Items
Cable length (ft.) | |||
|---|---|---|---|
15 | 15 | 15 | 25 |
Power Source | |||
Manual | Manual | Manual | Manual |
Cable diameter (in.) | |||
1/4 | 1/4 | 1/4 | 1/4 |
Recommended Use | |||
Shower, Sink | Shower, Sink | Shower, Sink |
