I put 2 coats of my large deck, The paint peeled and now requires a large
expenditure to correct it. Also found the paint very hot to walk on.
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Response from Joanna, Behr Customer CareApr 12, 2019
Hello fall, thank you for your feedback. We're sorry to hear your coating is peeling & it seems to hot to walk on at times. Customer satisfaction is very important to us. So, I've reached out to you directly to assist you further. Have a fantastic Friday! -Joanna
Customer review from behr.com
Apr 9, 2019
Poor quality and product
I have used Behr products in every room of my house...love them but this product is complete trash...after one summer it has peeled and looks terrible...I bought all the products to prep and apply and still peeled right up after one summer...it’s a huge waste of money and lots of it at that...tried to add photos but wouldn’t let me for some reason
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Response from Vince, Behr Customer CareApr 10, 2019
Hi Matt, Thanks for taking the time to review our product! I’m sorry to hear about the peeling you experienced with our DeckOver product. That is not how the product is meant to perform, and I would like to help get your project back on track. I will be reaching out to you in a separate e-mail to discuss your project. Have a good rest of your day, and thanks again for your feedback – Vince
Customer review from behr.com
Apr 7, 2019
Don’t waste your money
I followed the instructions exactly and even used the brand prep/cleaner. One year later it was peeling up in large sections. The funny part is that it adhered to new wood much better than older wood which is the intended application. As it peels up it actually traps water under it which is much worse than no treatment at all.
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Response from Doris, Behr Customer CareApr 8, 2019
Hi there,
Thank you for sharing your experience with DeckOver. I’m terribly sorry to hear that its performance isn’t up to par. This is never the type of situation we want for our customers and I want to look further into this matter and find the best way to assist you.
If the peeling is isolated, it’d be best to remove the loose coating before cleaning and touching up. If any of the boards are in poor condition, they should also be replaced before touching up/recoating.
I emailed you directly and look forward to hearing back from you!
Kindest regards,
Doris Web Care BEHR
Customer review from behr.com
Apr 7, 2019
Bad Product -- Do Not Buy
This product is not durable or long-lasting. Within months, it will begin to flake, peel, bubble, and separate from your deck. After one winter, if not sooner, you will be regretting your purchase. It does not matter if it is a high traffic area or not. Even areas with little to no traffic will see extensive flaking and bubbling.
It also does not matter how much time you spend preparing the deck for application. Even after using Behr's All-In-One Wood Cleaner, scrubbing with a stiff broom, power washing, etc. we are seeing these terrible results. This product was a complete waste of time and money.
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Response from Joanna, Behr Customer CareApr 8, 2019
Hello Doug24, thank you for your feedback. Sorry to hear your DeckOver coating didn't perform as you expected it to. Customer satisfaction is very important to us. So, we've reached out to you directly to assist you further. Have a marvelous Monday! -Joanna
Customer review from behr.com
Apr 6, 2019
Bubbled and peeled
Bubbled first time it rained and started peeling shortly after... Followed directions completely terrible experience
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Response from Joanna, Behr Customer CareApr 6, 2019
Hello Mark133, we appreciate your feedback. We're sorry to hear your DeckOver coating bubbled and peeled after it rained; that's not the experience we want our customers to have with our products. Customer satisfaction is very important to us. So, I've reached out to you directly to assist you further. Have a great Saturday! -Joanna
Customer review from behr.com
Apr 6, 2019
Completely disappointed
[This review was collected as part of a promotion.] I followed the preparation instructions and then painted my deck with the deckover less than a year ago. It's already peeling and flaking everywhere. I wasted so much time and effort and money trying to get my deck to look good and now it's all for nothing. I definitely would not purchase again.
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Response from Sara, Behr Customer CareApr 9, 2019
Hi RDB000 – Thank you for reviewing our wood coating. I’m sorry to hear about the peeling and flaking on your deck, especially after less than a year! I’ve reached out to you via a private email to see what we can do to help. Hope to hear from you soon! - Sara
Customer review from behr.com
Apr 5, 2019
DeckOver Paint
Bought this Product from Home Depot August of 2018. Tre did our back deck and front porch. Back deck was new wood and we did prepare it prior to painting it with. The front porch was not new wood. As you can see from the pictures the back deck is awful and the front porch isn’t!
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Response from Doris, Behr Customer CareApr 8, 2019
Hi Jill33,
Thank you for sharing your experience with DeckOver. I’m terribly sorry to hear that its performance isn’t up to par. This is never the type of situation we want for our customers and I want to look further into this matter and find the best way to assist you.
I emailed you directly and look forward to hearing back from you!
Kindest regards,
Doris Web Care BEHR
Customer review from behr.com
Apr 5, 2019
I wish I could put zero stars
I have a very large deck, put the deckOver over beautiful new boards, and within two years boards were rotted, the railings were rotted, bought 10 gallons of this paint.. Currently spent 2 weeks trying to strip the paint from the boards.. this paint is coming up in sheets in certain spots. Customers beware!! Do not put this on your deck it’ll ruin it within a year!!
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Response from Sara, Behr Customer CareApr 9, 2019
Hi Debbiem – Thank you for your feedback. I’m sorry to hear that the wood boards rotted within 2 years! I’ve reached out to you via a private email to see what we can do to help. Thank you again for taking the time to submit a review. Hope to hear from you soon! - Sara
Customer review from behr.com
Apr 4, 2019
ruined my deck
I bought this about 10 months ago and let's just say I would never use it again. My deck is beginning to peel and now I am going to have to redo the entire front and back deck. Just a waste of money and alot of time!!!
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Response from Joanna, Behr Customer CareApr 6, 2019
Thank your for your feeback. We're sorry to hear your DeckOver coating has begun peeling; that's not the experience we want our customers to have with our products. Customer satisfaction is important to us. So, we've reached out to you directly to assist you further. Have a great Saturday! -Joanna
Customer review from behr.com
Apr 1, 2019
Crack, chips and peels
Purchased last year and the photos say it all. Applied as directed 2 coats less than a year and it began to crack and peel and now it looks like this. Purchased product at home depot. 10 gallons wasted not to mention the time and effort to do the work.
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Response from Takhari, Behr Customer CareApr 3, 2019
Hello GeoD,
thanks for your review. I'm very sorry to hear that the DeckOver began to crack and peel so soon. I can assure you; this isn't how we expect it to perform and certainly not the kind of experience that we want our customers to have. We'd like to find out the details of your project and find a way to help. I'll be sending a follow-up email, so please keep an eye out for that.
Best regards,
Takhari
Customer review from behr.com
Apr 1, 2019
Terrible!
If you enjoy sending time on your deck this product is for you. You'll be spending time and money trying to strip it off after it starts peeling after a month. Worst product ever!!!
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Response from Roxana, Behr Customer CareApr 3, 2019
Hello Kristina,
Thanks for taking the time to review our Wood and Concrete Floor Coating. I’m sorry to hear your deck is peeling after a month. I can assure you this isn’t the experience we want any of our customers to have.
I want to look into this and have sent you an email with more information. I look forward to hearing from you.
Best,
Roxana N. WebCare Behr
Customer review from behr.com
Mar 31, 2019
Don’t buy
This will ruin your deck! Once you paint it with this garbage you can’t possibly get it all off to go back to stain. After only about 6 months of Iowa weather it peels off in in strips. I followed all steps in prep before applying this and liked it for about 3 months before everything went bad. Now I am trying to decide how to fix without replacing all of the deck boards.
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Response from Doris, Behr Customer CareApr 2, 2019
Hi Shorty60,
Thank you for sharing your experience with DeckOver. I’m terribly sorry to hear that it has peeled after a short six-month period. This is never the experience we want for our customers, and I completely understand how disappointed you must be.
The best way to remove DeckOver is with a floor sander. There might be some well-adhered areas that will be left behind or tougher to remove. If the peeling is minimal and not widespread, it’d be best to only remove loose sections before cleaning and touching up with Advanced DeckOver which has been reformulated for superior durability.
I emailed you directly and look forward to hearing back from you to assist you with this matter. Please let me know if you have any questions or concerns.
Kindest regards,
Doris Web Care
Customer review from behr.com
Mar 30, 2019
Worst product ever
I used this late last summer on my deck so barely 6 months ago. Today I was peeling the paint off my deck ... Yes peeling almost like masking tape and not actual paint. I was so disappointed In this product. It was not cheap at all. Took me about 4 cans to paint and now it's all gone. What a waste
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Response from Giovanna, Behr Customer CareApr 2, 2019
Hello,
Thank you for your review. I'm sorry to hear that your deck is peeling so soon. I'll reach out to you in a private email to find the best way to help you.
Regards,
Giovanna
Customer review from behr.com
Mar 28, 2019
Didnt last 1 Colorado winter
[This review was collected as part of a promotion.] Put this on last summer and by March the paint was peeling. Now we have to sand the entire deck again.
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Response from Takhari, Behr Customer CareMar 28, 2019
Hello,
thanks for your review. I'm sorry to hear that the DeckOver is peeling so soon. I can assure you that this isn't the kind of experience that we want our customers to have. We’d like to learn more about the details of your project so we can help. I'll be sending a follow-up email, so please be on the lookout for that.
Best regards,
Takhari
Customer review from behr.com
Mar 27, 2019
Looked good for <1 year
I was super excited to use this product to refresh my aged deck. Followed the instructions to prepare and applied 2 coats per recommendation. The deck looked good for about 9 months but after a hot Missouri summer and cold winter the product is cracking, pealing, and flaking off. The areas affected the worst are in direct, almost all day sunlight. I wish I would have just stained my deck again instead of using this product.
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Response from Sara, Behr Customer CareMar 29, 2019
Hi unhappy543 - Thank you for your review. I'm sorry to hear that the DeckOver started cracking, peeling, and flaking off your deck after only 9 months! I've reached out to you via a private email to see what we can do to help. Thank you again for taking the time to share your experience. Hope to hear back from you soon! - Sara
Customer review from behr.com
Mar 11, 2019
Should be called 'PorchOver'
We used DeckOver (textured) on our older covered front porch 3 years ago (Spring 2016). The paint is holding up well, however there is some discoloration and removing stains/dirt isn't easy. The following year we used it on our exposed back deck (Spring 2017). It is a large deck (750 sqft) and it took us about a month to prep and paint the deck per the instructions.
After about a month cracks began to appear. We went over the cracks with paint brushes and reapplied paint to the entire deck with rollers. By the following Spring the deck had cracks all over it again and paint had come up in a couple of spots. Overall it still looked pretty good and we thought the cracking was superficial, so we left it.
This Spring (2018) more paint began coming up; upon scraping up loose paint areas we discovered the DeckOver was holding in moisture and rotting the wood below. We are now in the process of trying to get all of the DeckOver paint up, which is an impossible nightmare--it's easy where it's just flaking up, but in the slightly covered areas near the house which aren't as exposed to the weather, it is adhered well to the wood and very difficult to remove. We keep finding more areas where the wood is rotting under the paint.
In our experience, DeckOver should not be used for flat surfaces exposed to weather. Had I been reviewing DeckOver for just our covered front porch, I would have given it a 4 star, but after dealing with it on our deck, I wish I could give it negative stars. If you've applied DeckOver to a flat exposed area and have even the smallest cracks going on, I would suggest you peel up some of the paint to make sure your deck isn't rotting underneath.What a huge waste of time and money.
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Response from Giovanna, Behr Customer CareMar 13, 2019
Hello,
Thank you for your review. I'm sorry to hear about the cracking and peeling you've experienced. I'll follow up with you in private email to provide guidance.
Regards,
Giovanna
Customer review from behr.com
Feb 23, 2019
This works very well, I reccomend it highly!
[This review was collected as part of a promotion.] I am very happy with the results of this product. I would reccomend it for any skill level. It was very easy to apply.
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Recommended
Customer review from behr.com
Feb 23, 2019
Great coverage
[This review was collected as part of a promotion.] I always use it and it’s very durable, love coverage
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Recommended
Customer review from behr.com
Jan 31, 2019
Excellent durability
I bought this for an outdoor privacy fence but moved in the meantime. I used it on a masonry wall and steps around the foundation of the new house. I have had previous experience with the durability of deckover and was pleased again with the results. It’s beats the competition hands down. Weathers well on decks and concrete. No comparison to other brands. I also used it on interior basement steps as an anti slip
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Recommended
Customer review from behr.com
Jan 31, 2019
Covered split deck wood and cracks well
[This review was collected as part of a promotion.] I bought several gallons of this deck sealer and was very pleased with the results. Deck is smooth with great look now.
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Recommended
Customer review from behr.com
Jan 30, 2019
BAD
I bought this paint less than a year ago, I followed the directions, cleaned my hole deck, I also bought the expensive paint rollers to apply the paint. Know I have the
worse chipping, having to remove all the paint, and start over. But not with this product.
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Response from Roxana, Behr Customer CareJan 30, 2019
Hello there, Thanks for taking the time to review our exterior wood and concrete coating. I'm sorry to hear about the chipping on your deck! I've reached out to you via email to assist you with this. Thank you again for submitting a review, and I hope to hear from you soon. – Roxana N.
Customer review from behr.com
Jan 30, 2019
Easy to Apply and Lasts for 2-3 Years
[This review was collected as part of a promotion.] We have used DeckOver for the past 10+ years. It is easy to apply. Fills cracks and smooths out evenly. We did our last application 3 years ago and will apply this summer. We have had to apply a coat on the floor every 2 years at is in direct sunlight all day. But the spindles and sides look great for 3 years.
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Recommended
Customer review from behr.com
Jan 29, 2019
Best deck coating ever!
[This review was collected as part of a promotion.] I had painted/coated my deck in Vermont several times. This deck is exposed to the worst conditions. I can not believe the difference it made using deckover. I will never use another deck coating ever!
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Recommended
Customer review from behr.com
Jan 28, 2019
New Deck Looking Great
[This review was collected as part of a promotion.] We bought large container to stain new deck. Looks fantastic!
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Recommended
Customer review from behr.com
Jan 27, 2019
This is the stuff!
[This review was collected as part of a promotion.] It’s been two years since I purchased 3 five gallon pails. Did my daughters deck and my deck. I couldn’t be happier about the finish. Followed the instructions to the tee and the finish came out perfect. Two years and no chips, no peeling....even pressure washed my deck last year and it washed down really well. Would like to see it on sale or at least more frequent rebates as I have another deck to do in the back yard.
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Recommended
Customer review from behr.com
Jan 23, 2019
Great product
[This review was collected as part of a promotion.] We put this on our wooden garage floor and love it! It went on nice and covered up well.
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Recommended
Customer review from behr.com
Jan 18, 2019
great durability
[This review was collected as part of a promotion.] went on easy. dried quick, cleaned up nice after a long winter.
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Recommended
Customer review from behr.com
Jan 17, 2019
Didn't last 6 months
I bought this, followed all of the directions, and applied it to my front porch 4 or 5 months ago. It's is already cracking and huge chunks pealing off my front porch. I am trying to sell my house and now I have to deal with the cracked and chipping paint. I will not buy this again.
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Response from Customer CareJan 17, 2019
Hello,
Thanks for taking the time to review the DeckOver. I’m very sorry to hear that it peeled so soon after application. This isn’t how we expect our product to perform, and certainly not the kind of experience that we want our customers to have. However, we’d like to learn more about the details of your project so we can find a way to help. I’m going to send a follow-up email so please be on the lookout for that.
Best regards,
Customer review from behr.com
Dec 19, 2018
Beautiful and Durable
DeckOver is awesome. We used it on our deck 3 years ago and it's withstanding everything Michigan can offer. Storms, snow and ice - it's still looks awesome. I will certainly use it again, when it's necessary.
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Recommended
Customer review from behr.com
Nov 29, 2018
Great deck paint
It seems my husband painted our deck, never happy with the results. This year we used Smooth DeckOver and we just love it! I love the color and the smooth texture look on my deck. Very, Very pleased.