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Customer Reviews for Arrow 10 ft. W x 20 ft. D Vinyl-Coated Galvanized Steel Carport, Car Canopy and Shelter

Internet #100660051

Model #CP1020

Store SKU #1000597581

  • Free-Standing carport with a flat roof design
  • Attractive matte texture finish gives a modern aesthetic
  • Arrow 15 year warranty

Customer Reviews

  • 3.9
    out of 512 reviews
  • 65% recommend this product
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Showing 1-30 of 512 reviews
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  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
I feel like it could’ve been made alittle better. Things were welded on crooked and then nothing would match up. The screws it came with half of them were bad and we had to buy more. Probably wouldn’t buy again. Not satisfied with the purchase for the price we paid.
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Response from ShelterLogicSupportSep 28, 2023
Hello Hanna,

We are very sorry to hear about this! We strive to provide a quality product and can assure you that this is not a common occurrence. Please reach out to us with your model number, the defective part numbers and pictures so we can further review and get those parts replaced you. We are available 7 days a week at 1-800-851-1085 (press 1).

Thank you ShelterLogic
  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
Worked very well as a dog kennel cover. Went up in about 3 hours with one person kinda helping me. Definitely should be a two person job though.
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Response from ShelterLogicSupportSep 28, 2023
Thank you so much for taking the time to leave us a 5-star review. ShelterLogic
  • Verified Purchase
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    by
      Went up easy. It looks great!
      by
      Response from ShelterLogicSupportSep 15, 2023
      Thank you so much for taking the time to leave us a 5-star review. ShelterLogic
      • Verified Purchase
      Very pleased with the product and customer service.
      by
      Response from ShelterLogicSupportSep 18, 2023
      Thank you so much for taking the time to leave us a 5-star review. ShelterLogic
      • Verified Purchase
      Wrong size sent to me. Returned it
      by
      Response from ShelterLogicSupportSep 14, 2023
      Hello Maria,

      We are very sorry to see that you were not satisfied with your purchase. If you'll like to discuss what went wrong with the Arrow Carport, please contact us at 1-800-851-1085 (press 1). Thank you ShelterLogic
      • Verified Purchase
      Really nice carport. The only complaint I have is the first one was lost. But Home Depot made good and replaced it.only took about a week later. Overall service was great. Would recommend
      by
      Response from ShelterLogicSupportSep 15, 2023
      Thank you so much for taking the time to leave us a rating. ShelterLogic
      • Verified Purchase
      Perfect for my needs: protection from hail, snow, and hot sun!
      by
      Response from ShelterLogicSupportSep 11, 2023
      Hi Marcella,

      Thank you so much for taking the time to leave us a 5-star review. ShelterLogic
      • Verified Purchase
      It was a little difficult to do by myself but I was able to do it .took about 15 hrs.
      by
      Response from ShelterLogicSupportSep 7, 2023
      Thank you so much for taking the time to leave us a rating. ShelterLogic
      • Verified Purchase
      Met all expectations
      by
      Response from ShelterLogicSupportSep 5, 2023
      Thank you for the 5 star rating. ShelterLogic
      • Verified Purchase
      by
      • Verified Purchase
      This is a nice metal carport with things to note. IT WILL RUST! Right out of the box there are rust spots mostly on the welds, roof holes and in the square slots to slide the vertical poles in. I used Rust oleum gloss black to spray the poles and inside those square holes. I used a rust remover on the roof holes. I'm going to get a can of grey spray paint to match the roof color to touch up. This is in the instructions to use over time. Instructions are a challenge. To Arrow: the ribs on the roof should go vertically for the snow to slide off easier. Look at any metal roof. There are a lot adjustments to make along the way. The roof peak HAS to be straight for all the rest of the panels to fall in place on the bars. Right now, I like it. We'll see how it holds up to Maine winters.
      by
      Response from ShelterLogicSupportSep 5, 2023
      Thank you so much for taking the time to leave us a rating. ShelterLogic
      • Verified Purchase
      The best Galvanized Steel Carport and Shelter, installing the whole Carport takes about 12 hours (4 hours x 3 days). The price is right to your budget and the quality is excellent.
      by
      Response from ShelterLogicSupportAug 18, 2023
      Hello, thank you! We are very happy to see that you are pleased with your new carport! We also think that they are excellent! Please call our Customer Service team if you ever have any questions, 800-560-8383. Thank you! ShelterLogic
      • Verified Purchase
      THIS IS THE SECOND TIME I HAVE ORDERED THE 12 X 24 X 7 CAR PORT AND YOU DELIVERED THE 12 X 20 X 7 !!!! wHO IS RUNNING THE WAREHOUSE AND WHO ISPECTS THAT THE ORDER IS CORRECT !!!!! ONCE I CAN FORGIVE TWICE !!!! GIVE ME A BREAK !!!
      by
      Response from ShelterLogicSupportAug 16, 2023
      Hello Jeffrey,

      The Arrow Carport 12x24x7, model # CPHC122407 is shipped in 5 cartons, adding the extension kits that make it 24'ft long. Please note that the assembly manual is listed as 12'ft x 20'ft, the extra 4ft is simply the extension kit, which you will repeat the same steps again until you reach 24'ft long. If you have any questions or wish to discuss this in more detail, please contact us at 1-800-851-1085 (press 1).

      Thank you ShelterLogic
      • Verified Purchase
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      • Verified Purchase
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      • Verified Purchase
      Nicely made. Very sturdy.
      by
      Response from ShelterLogicSupportAug 11, 2023
      Thank you for the 5 star rating. ShelterLogic
      • Verified Purchase
      by
      • Verified Purchase
      Sales app was very unclear
      by
      Response from ShelterLogicSupportAug 7, 2023
      Thank you so much for taking the time to leave us a rating. ShelterLogic
      • Verified Purchase
      DO NOT BUY IF YOU NEED A COUNTY PERMIT
      DO NOT BUY THIS CARPORT IF YOU PLAN TO GET A COUNTY PERMIT TO INSTALL IT. THE MANUFACTURER "ARROW" DOES NOT HAVE CERTIFIED DRAWINGS OR STATE STAMP TO GET A PERMIT. LOCAL ENGINEERS OR ARCHITECTS WOULD NOT STAMP IT FOR YOU. SO, IF YOU ARE LOOKING TO GET A PERMIT TO INSTALL IT, YOU BETTER REACH OUT TO OTHER MANUFACTURERS AND ASK FOR THOSE DETAILS. I ALSO SUGGEST YOU CHECK WITH YOUR LOCAL COUNTY FOR PERMITS/ ZONING.
      by
      Response from ShelterLogicSupportAug 4, 2023
      Hello Doris,

      To obtain this information you must visit your Town Hall and request a copy of their guidelines. Every county across the nation has different regulations and due to this variance, we do not have this information on hand. If you have any other questions or concerns, please feel free to call us at 1-800-851-1085 (press 1). ShelterLogic
        Very Strong and sturdy
        by
        Response from ShelterLogicSupportAug 7, 2023
        Thank you so much for taking the time to leave us a 5-star review. ShelterLogic
        • Verified Purchase
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        • Verified Purchase
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        Showing 1-30 of 512 reviews

        Frequently Bought Together

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