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Customer Reviews for Andersen Storm Door Black Bump Closer Kit

Internet #202345830

Model #CLOSERBL

  • Push-button mechanism delivers ease of use
  • Sleek, black finish renders a visual appeal
  • Mounting brackets facilitate convenient installation

Customer Reviews

  • 4.1
    out of 48 reviews
  • 67% recommend this product
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Showing 1-30 of 48 reviews
Piece was missing from the kit
Piece was missing from the kit
by
Response from AndersenFeb 6, 2018
We are sorry to hear about the missing part. We want to assist you with your concern. Please contact the Andersen Solution Center at 855-337-8822 from 8:00AM to 5:00PM CST on weekdays and 9:00AM to 3:00PM CST during weekends, for assistance about the missing part of the closer. - Noel Andersen
  • Verified Purchase
If you have an Anderson door already don't try another...
If you have an Anderson door already don't try another brand to replace it won't work.
by
Response from AndersenJan 19, 2018
Thank you for your recent purchase. We appreciate your feedback and review on our product. Have a great day! - Noel Andersen
  • Verified Purchase
I ordered this online for store delivery. I needed to...
I ordered this online for store delivery. I needed to replace the existing kit because it wasn't working and the door would slam shut. This kit fixed the problem and was much cheaper than replacing the whole door.
by
Response from AndersenJan 11, 2018
Thank you for your feedback. We apologize for the inconvenience that you have experienced with the closer, but we are glad to hear the replacement kit fixed the problem. Should you need assistance with the door, please contact the Andersen Solution Center at 855-337-8822 from 8:00AM to 5:00PM CST on weekdays and 9:00AM to 3:00PM CST during weekends. - Noel Andersen
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
Response from AndersenJan 3, 2018
Thank you for your rating. We appreciate your business! - Charmaine Andersen
  • Verified Purchase
The closer does not allow the door to open all...
The closer does not allow the door to open all the way. It goes to about 75 degrees open and then stops. The old one would open much wider. The package also arrived opened.
by
Response from AndersenDec 21, 2017
We are sorry to hear about the issue on the closer. We want to assist you with your concern. Please contact the Andersen Solution Center at 855-337-8822 from 8:00AM to 5:00PM CST on weekdays and 9:00AM to 3:00PM CST during weekends, for assistance about the closer. - Noel Andersen
  • Verified Purchase
1 found this review helpful
Wrong size...restricts door opening
Wrong size...restricts door opening
by
Response from AndersenNov 15, 2017
We are sorry to hear the closer restricts your door opening. We would like to help you resolve this issue , you may check this link for some information https://help.andersenwindows.com/system/selfservice.controller?CONFIGURATION=1048&PARTITION_ID=1&secureFlag=false&TIMEZONE_OFFSET=&CMD=VIEW_ARTICLE&ARTICLE_ID=28312. If you have further questions, please contact the Andersen Solution Center at 855-337-8822 from 7:00AM to 6:00PM CST on weekdays and 8:00AM to 5:00PM CST during weekends. Kindly provide the serial number when you call. - Jhona Andersen
  • Verified Purchase
4 Star Review
Rating provided by a verified purchaser
by
Response from AndersenOct 29, 2017
Thank you for your feedback. Should you need assistance about the storm door closer, please contact the Andersen Solution Center at 855-337-8822 from 7:00AM to 6:00PM CST on weekdays and 8:00AM to 5:00PM CST during weekends. - Noel Andersen
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
Response from AndersenAug 23, 2017
Thank you for the five star rating! Have a great day! - Charmaine Andersen
  • Verified Purchase
Easy to install. Works great....
Easy to install. Works great.
by
Response from AndersenAug 9, 2017
Thank you for posting a review and for the five star rating! Have a wonderful day! - Charmaine Andersen
  • Verified Purchase
Worked and fit my older storm door to a "T"...
Worked and fit my older storm door to a "T"
by
Response from AndersenJun 15, 2017
Thank you for your review. We are delighted the closer worked properly. Thank you for the perfect rating! - Charmaine Andersen
  • Verified Purchase
Easy to set up. ...
Easy to set up.
by
Response from AndersenApr 26, 2017
Thank you for your review. It is indeed easy to install! We appreciate your purchase! - Charmaine Andersen
  • Verified Purchase
4 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Storm door closer
The only problem I had was I needed the sand color but black worked just as well. No one noticed the difference
by
Response from AndersenAug 9, 2016
Thank you for posting your feedback. We are glad to hear that you were able to make use of the black closer though you need the sandtone closer. For any replacement part/s you need for your Andersen Storm Door you may contact the Andersen Solution Center at 855-337-8822 from 7:00AM to 6:00PM CST on weekdays and 8:00AM to 5:00PM CST during Saturdays and Sundays. – Noel. Andersen
  • Verified Purchase
  • Recommended
Door closure
It was an older model and difficult to find. Home Depot worker researched and found it. He was great
by
Response from AndersenMar 25, 2016
Thank you for purchasing our closer kit. We are glad that the Home Depot associate was able to help you find the part you are looking for. - Charmaine Andersen
    • Recommended
    Quick Fix!
    LOL! Once I read the directions, installation became easy! It appeared to be the same brand as the one on my door that had broken. It was much cheaper than a new door! And so easy to adjust. It is nice to not have the slamming door anymore! I love having items shipped to the store and avoiding the freight charge!
    by
    • DIY
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Working well- original had locked up after about 8 years of use
    The product arrived when it was expected to. Ordered online- went well overall.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Poor quality.
    The original hardware on my ($600) storm door broke and I ordered this hardware as a replacement. This product is the second one I have ordered and both have been defective. I will try for a third time, as I have no alternative. I hope that the third order is the charm.
    by
    Response from AndersenJul 18, 2015
    We are sorry for the trouble and inconvenience that the black bump closer kit caused you. We appreciate your feedback. We will surely pass this on to our design team. - Jade Andersen
    • Verified Purchase
    7 found this review helpful
    Door closer kit
    Excellent service!! Received it very fast and we live in the boondocks. Great price too.
    by
    • Verified Purchase
    1 found this review helpful
    Showing 1-30 of 48 reviews