Thank you for your feedback. We apologize for the inconvenience that you have experienced with the closer, but we are glad to hear the replacement kit fixed the problem. Should you need assistance with the door, please contact the Andersen Solution Center at 855-337-8822 from 8:00AM to 5:00PM CST on weekdays and 9:00AM to 3:00PM CST during weekends. - Noel